SJSO Grievances Policy Quiz
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Questions and Answers

What should the Supervisor do if the solution is acceptable?

  • Sign and return the Grievance Form to the employee
  • Immediately notify the GNSV Division Director
  • Meet with the Sheriff within seven days
  • Forward the Grievance Form to the GNSV Division Director (correct)

    • What happens if the Division Director does not provide a resolution within ten days?

  • The Supervisor arranges a meeting with the employee
  • The employee must contact the Supervisor
  • The issue automatically gets escalated to the Sheriff
  • The employee can directly contact the Division Director (correct)

    • When can an employee contact the Division Director directly as per the grievance procedure?

  • After ten days without notification from the Division Director (correct)
  • Within seven days of notification from the Supervisor
  • After seven days of notification from the Division Director
  • Within ten days of notification from the Supervisor

    • What is the final authority in the grievance procedure?

    <p>Sheriff</p> Signup and view all the answers

    What is the consequence of the Sheriff not providing a satisfactory answer?

    <p>A personal conference with the Sheriff gets scheduled</p> Signup and view all the answers

    When should the Supervisor forward the grievance issue to the Division Director if it is not resolved?

    <p>Within ten days</p> Signup and view all the answers

    Who can the Supervisor forward the grievance issue to if it is not resolved?

    <p>GNSV Division Director</p> Signup and view all the answers

    What step is taken if disciplinary action is deemed necessary according to the text?

    <p>Disciplinary Process policy is followed</p> Signup and view all the answers

    What is the role of employees in the grievance procedure?

    <p>Representing themselves</p> Signup and view all the answers

    Who maintains and controls all grievance records?

    <p>The GNSV Division Director</p> Signup and view all the answers

    Where are the incoming grievances kept during each calendar year?

    <p>In a locked cabinet in the GNSV Division Director's office</p> Signup and view all the answers

    What action does the GNSV Division Director take if an employee fails to respond within the time limit?

    <p>Sends a written notice advising that the grievance is void and closed</p> Signup and view all the answers

    When will a grievance be considered closed?

    <p>If a solution is accepted at any step or the Sheriff makes a final decision</p> Signup and view all the answers

    What is the function of a pending file during the grievance process?

    <p>To monitor the progress of each grievance</p> Signup and view all the answers

    Who forwards a copy of a grievance to the GNSV Division Director once a Grievance Form SJSO-019 is generated?

    <p>Division Director</p> Signup and view all the answers

    What action does the Career Service Act establish according to the text?

    <p>Activities of attorneys</p> Signup and view all the answers

    When can an employee file a grievance?

    <p>When they feel the enforcement of rules is unjust</p> Signup and view all the answers

    Who is responsible for coordinating the grievance procedure?

    <p>The GNSV Division Director</p> Signup and view all the answers

    What must happen to a grievance according to the policy?

    <p>It must be resolved in a timely manner</p> Signup and view all the answers

    Under what condition can a grievance be filed against a performance evaluation?

    <p>If an evaluation is based on factors other than performance</p> Signup and view all the answers

    Who has the authority to extend time limits within the grievance process?

    <p>The Sheriff or designee</p> Signup and view all the answers

    What action should be taken if the perceived offense is by the employee's Supervisor?

    <p>Forward the incident to the Undersheriff or Division Director</p> Signup and view all the answers

    What is the purpose of the SJSO's grievance policy?

    <p>To provide guidelines for resolving employee grievances</p> Signup and view all the answers

    In what situation can the Sheriff or designee extend time limits within the grievance process?

    <p>If necessary due to any complexities of the grievance or grievance process</p> Signup and view all the answers

    What is the deadline for the employee to raise the issue with their Supervisor?

    <p>Within seven (7) calendar days</p> Signup and view all the answers

    When should a written Grievance Form be completed if the answer from the Supervisor is unsatisfactory?

    <p>Within seven (7) calendar days of the oral response</p> Signup and view all the answers

    What should the written grievance contain according to the text?

    <p>A statement of the grievance and facts</p> Signup and view all the answers

    When should the Supervisor acknowledge the receipt of the grievance?

    <p>Within seven (7) calendar days</p> Signup and view all the answers

    What should be included in the Supervisor's written response?

    <p>Affirmation of the facts, analysis of violation, and a statement</p> Signup and view all the answers

    What happens if the answer provided by the Supervisor is satisfactory?

    <p>No further action is required</p> Signup and view all the answers

    Who is responsible for investigating the employee's issue initially?

    <p>The Supervisor</p> Signup and view all the answers

    Who must sign and provide the date of submission for the Grievance Form?

    <p>The aggrieved employee</p> Signup and view all the answers

    What is the purpose of the Open Door Policy according to the text?

    <p>To encourage employees to discuss personal problems with the Sheriff</p> Signup and view all the answers

    Who has access to the grievance files based on the text?

    <p>Only the Sheriff and Division Directors</p> Signup and view all the answers

    Why should employees notify their chain of command when using the Open Door Policy?

    <p>To ensure there is no blocking of communication channels</p> Signup and view all the answers

    What is the responsibility of the GNSV Division Director regarding grievances?

    <p>Annual analysis and reporting of agency grievances</p> Signup and view all the answers

    Which statement is true about the Open Door Policy based on the text?

    <p>Employees will not face penalties for using the Open Door Policy</p> Signup and view all the answers

    How often is the analysis of agency grievances conducted by the GNSV Division Director?

    <p>Annually</p> Signup and view all the answers

    Why are employees encouraged to use both the Open Door Policy and the grievance procedure?

    <p>To have multiple options to report grievances</p> Signup and view all the answers

    How does the Open Door Policy differ from the grievance procedure based on the given text?

    <p>The grievance procedure is a formal process while the Open Door Policy is an informal communication channel</p> Signup and view all the answers

    What could be the consequence of not using the Open Door Policy according to the text?

    <p>Unfair treatment that could have been prevented</p> Signup and view all the answers

    What should be done following the analysis of agency grievances by the GNSV Division Director?

    <p>Take measures to reduce future causes of grievances</p> Signup and view all the answers

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