SJSO Grievances Policy Quiz
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Questions and Answers

What should the Supervisor do if the solution is acceptable?

  • Sign and return the Grievance Form to the employee
  • Immediately notify the GNSV Division Director
  • Meet with the Sheriff within seven days
  • Forward the Grievance Form to the GNSV Division Director (correct)

What happens if the Division Director does not provide a resolution within ten days?

  • The Supervisor arranges a meeting with the employee
  • The employee must contact the Supervisor
  • The issue automatically gets escalated to the Sheriff
  • The employee can directly contact the Division Director (correct)

When can an employee contact the Division Director directly as per the grievance procedure?

  • After ten days without notification from the Division Director (correct)
  • Within seven days of notification from the Supervisor
  • After seven days of notification from the Division Director
  • Within ten days of notification from the Supervisor

What is the final authority in the grievance procedure?

<p>Sheriff (D)</p> Signup and view all the answers

What is the consequence of the Sheriff not providing a satisfactory answer?

<p>A personal conference with the Sheriff gets scheduled (B)</p> Signup and view all the answers

When should the Supervisor forward the grievance issue to the Division Director if it is not resolved?

<p>Within ten days (A)</p> Signup and view all the answers

Who can the Supervisor forward the grievance issue to if it is not resolved?

<p>GNSV Division Director (D)</p> Signup and view all the answers

What step is taken if disciplinary action is deemed necessary according to the text?

<p>Disciplinary Process policy is followed (A)</p> Signup and view all the answers

What is the role of employees in the grievance procedure?

<p>Representing themselves (C)</p> Signup and view all the answers

Who maintains and controls all grievance records?

<p>The GNSV Division Director (A)</p> Signup and view all the answers

Where are the incoming grievances kept during each calendar year?

<p>In a locked cabinet in the GNSV Division Director's office (A)</p> Signup and view all the answers

What action does the GNSV Division Director take if an employee fails to respond within the time limit?

<p>Sends a written notice advising that the grievance is void and closed (B)</p> Signup and view all the answers

When will a grievance be considered closed?

<p>If a solution is accepted at any step or the Sheriff makes a final decision (C)</p> Signup and view all the answers

What is the function of a pending file during the grievance process?

<p>To monitor the progress of each grievance (A)</p> Signup and view all the answers

Who forwards a copy of a grievance to the GNSV Division Director once a Grievance Form SJSO-019 is generated?

<p>Division Director (C)</p> Signup and view all the answers

What action does the Career Service Act establish according to the text?

<p>Activities of attorneys (D)</p> Signup and view all the answers

When can an employee file a grievance?

<p>When they feel the enforcement of rules is unjust (A)</p> Signup and view all the answers

Who is responsible for coordinating the grievance procedure?

<p>The GNSV Division Director (C)</p> Signup and view all the answers

What must happen to a grievance according to the policy?

<p>It must be resolved in a timely manner (A)</p> Signup and view all the answers

Under what condition can a grievance be filed against a performance evaluation?

<p>If an evaluation is based on factors other than performance (C)</p> Signup and view all the answers

Who has the authority to extend time limits within the grievance process?

<p>The Sheriff or designee (B)</p> Signup and view all the answers

What action should be taken if the perceived offense is by the employee's Supervisor?

<p>Forward the incident to the Undersheriff or Division Director (D)</p> Signup and view all the answers

What is the purpose of the SJSO's grievance policy?

<p>To provide guidelines for resolving employee grievances (A)</p> Signup and view all the answers

In what situation can the Sheriff or designee extend time limits within the grievance process?

<p>If necessary due to any complexities of the grievance or grievance process (A)</p> Signup and view all the answers

What is the deadline for the employee to raise the issue with their Supervisor?

<p>Within seven (7) calendar days (B)</p> Signup and view all the answers

When should a written Grievance Form be completed if the answer from the Supervisor is unsatisfactory?

<p>Within seven (7) calendar days of the oral response (C)</p> Signup and view all the answers

What should the written grievance contain according to the text?

<p>A statement of the grievance and facts (B)</p> Signup and view all the answers

When should the Supervisor acknowledge the receipt of the grievance?

<p>Within seven (7) calendar days (C)</p> Signup and view all the answers

What should be included in the Supervisor's written response?

<p>Affirmation of the facts, analysis of violation, and a statement (C)</p> Signup and view all the answers

What happens if the answer provided by the Supervisor is satisfactory?

<p>No further action is required (D)</p> Signup and view all the answers

Who is responsible for investigating the employee's issue initially?

<p>The Supervisor (B)</p> Signup and view all the answers

Who must sign and provide the date of submission for the Grievance Form?

<p>The aggrieved employee (B)</p> Signup and view all the answers

What is the purpose of the Open Door Policy according to the text?

<p>To encourage employees to discuss personal problems with the Sheriff (C)</p> Signup and view all the answers

Who has access to the grievance files based on the text?

<p>Only the Sheriff and Division Directors (C)</p> Signup and view all the answers

Why should employees notify their chain of command when using the Open Door Policy?

<p>To ensure there is no blocking of communication channels (B)</p> Signup and view all the answers

What is the responsibility of the GNSV Division Director regarding grievances?

<p>Annual analysis and reporting of agency grievances (A)</p> Signup and view all the answers

Which statement is true about the Open Door Policy based on the text?

<p>Employees will not face penalties for using the Open Door Policy (C)</p> Signup and view all the answers

How often is the analysis of agency grievances conducted by the GNSV Division Director?

<p>Annually (B)</p> Signup and view all the answers

Why are employees encouraged to use both the Open Door Policy and the grievance procedure?

<p>To have multiple options to report grievances (A)</p> Signup and view all the answers

How does the Open Door Policy differ from the grievance procedure based on the given text?

<p>The grievance procedure is a formal process while the Open Door Policy is an informal communication channel (B)</p> Signup and view all the answers

What could be the consequence of not using the Open Door Policy according to the text?

<p>Unfair treatment that could have been prevented (A)</p> Signup and view all the answers

What should be done following the analysis of agency grievances by the GNSV Division Director?

<p>Take measures to reduce future causes of grievances (A)</p> Signup and view all the answers

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