SJSO Grievances Policy Quiz

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What should the Supervisor do if the solution is acceptable?

Sign and return the Grievance Form to the employee

Immediately notify the GNSV Division Director

Meet with the Sheriff within seven days

Forward the Grievance Form to the GNSV Division Director (correct)

What happens if the Division Director does not provide a resolution within ten days?

The Supervisor arranges a meeting with the employee

The employee must contact the Supervisor

The issue automatically gets escalated to the Sheriff

The employee can directly contact the Division Director (correct)

When can an employee contact the Division Director directly as per the grievance procedure?

After ten days without notification from the Division Director (correct)

Within seven days of notification from the Supervisor

After seven days of notification from the Division Director

Within ten days of notification from the Supervisor

What is the final authority in the grievance procedure?

Sheriff Signup and view all the answers

What is the consequence of the Sheriff not providing a satisfactory answer?

A personal conference with the Sheriff gets scheduled Signup and view all the answers

When should the Supervisor forward the grievance issue to the Division Director if it is not resolved?

Within ten days Signup and view all the answers

Who can the Supervisor forward the grievance issue to if it is not resolved?

GNSV Division Director Signup and view all the answers

What step is taken if disciplinary action is deemed necessary according to the text?

Disciplinary Process policy is followed Signup and view all the answers

What is the role of employees in the grievance procedure?

Representing themselves Signup and view all the answers

Who maintains and controls all grievance records?

The GNSV Division Director Signup and view all the answers

Where are the incoming grievances kept during each calendar year?

In a locked cabinet in the GNSV Division Director's office Signup and view all the answers

What action does the GNSV Division Director take if an employee fails to respond within the time limit?

Sends a written notice advising that the grievance is void and closed Signup and view all the answers

When will a grievance be considered closed?

If a solution is accepted at any step or the Sheriff makes a final decision Signup and view all the answers

What is the function of a pending file during the grievance process?

To monitor the progress of each grievance Signup and view all the answers

Who forwards a copy of a grievance to the GNSV Division Director once a Grievance Form SJSO-019 is generated?

Division Director Signup and view all the answers

What action does the Career Service Act establish according to the text?

Activities of attorneys Signup and view all the answers

When can an employee file a grievance?

When they feel the enforcement of rules is unjust Signup and view all the answers

Who is responsible for coordinating the grievance procedure?

The GNSV Division Director Signup and view all the answers

What must happen to a grievance according to the policy?

It must be resolved in a timely manner Signup and view all the answers

Under what condition can a grievance be filed against a performance evaluation?

If an evaluation is based on factors other than performance Signup and view all the answers

Who has the authority to extend time limits within the grievance process?

The Sheriff or designee Signup and view all the answers

What action should be taken if the perceived offense is by the employee's Supervisor?

Forward the incident to the Undersheriff or Division Director Signup and view all the answers

What is the purpose of the SJSO's grievance policy?

To provide guidelines for resolving employee grievances Signup and view all the answers

In what situation can the Sheriff or designee extend time limits within the grievance process?

If necessary due to any complexities of the grievance or grievance process Signup and view all the answers

What is the deadline for the employee to raise the issue with their Supervisor?

Within seven (7) calendar days Signup and view all the answers

When should a written Grievance Form be completed if the answer from the Supervisor is unsatisfactory?

Within seven (7) calendar days of the oral response Signup and view all the answers

What should the written grievance contain according to the text?

A statement of the grievance and facts Signup and view all the answers

When should the Supervisor acknowledge the receipt of the grievance?

Within seven (7) calendar days Signup and view all the answers

What should be included in the Supervisor's written response?

Affirmation of the facts, analysis of violation, and a statement Signup and view all the answers

What happens if the answer provided by the Supervisor is satisfactory?

No further action is required Signup and view all the answers

Who is responsible for investigating the employee's issue initially?

The Supervisor Signup and view all the answers

Who must sign and provide the date of submission for the Grievance Form?

The aggrieved employee Signup and view all the answers

What is the purpose of the Open Door Policy according to the text?

To encourage employees to discuss personal problems with the Sheriff Signup and view all the answers

Who has access to the grievance files based on the text?

Only the Sheriff and Division Directors Signup and view all the answers

Why should employees notify their chain of command when using the Open Door Policy?

To ensure there is no blocking of communication channels Signup and view all the answers

What is the responsibility of the GNSV Division Director regarding grievances?

Annual analysis and reporting of agency grievances Signup and view all the answers

Which statement is true about the Open Door Policy based on the text?

Employees will not face penalties for using the Open Door Policy Signup and view all the answers

How often is the analysis of agency grievances conducted by the GNSV Division Director?

Annually Signup and view all the answers

Why are employees encouraged to use both the Open Door Policy and the grievance procedure?

To have multiple options to report grievances Signup and view all the answers

How does the Open Door Policy differ from the grievance procedure based on the given text?

The grievance procedure is a formal process while the Open Door Policy is an informal communication channel Signup and view all the answers

What could be the consequence of not using the Open Door Policy according to the text?

Unfair treatment that could have been prevented Signup and view all the answers

What should be done following the analysis of agency grievances by the GNSV Division Director?

Take measures to reduce future causes of grievances Signup and view all the answers

SJSO Grievances Policy Quiz

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Questions and Answers

What should the Supervisor do if the solution is acceptable?

What happens if the Division Director does not provide a resolution within ten days?

When can an employee contact the Division Director directly as per the grievance procedure?

What is the final authority in the grievance procedure?

What is the consequence of the Sheriff not providing a satisfactory answer?

When should the Supervisor forward the grievance issue to the Division Director if it is not resolved?

Who can the Supervisor forward the grievance issue to if it is not resolved?

What step is taken if disciplinary action is deemed necessary according to the text?

What is the role of employees in the grievance procedure?

Who maintains and controls all grievance records?

Where are the incoming grievances kept during each calendar year?

What action does the GNSV Division Director take if an employee fails to respond within the time limit?

When will a grievance be considered closed?

What is the function of a pending file during the grievance process?

Who forwards a copy of a grievance to the GNSV Division Director once a Grievance Form SJSO-019 is generated?

What action does the Career Service Act establish according to the text?

When can an employee file a grievance?

Who is responsible for coordinating the grievance procedure?

What must happen to a grievance according to the policy?

Under what condition can a grievance be filed against a performance evaluation?

Who has the authority to extend time limits within the grievance process?

What action should be taken if the perceived offense is by the employee's Supervisor?

What is the purpose of the SJSO's grievance policy?

In what situation can the Sheriff or designee extend time limits within the grievance process?

What is the deadline for the employee to raise the issue with their Supervisor?

When should a written Grievance Form be completed if the answer from the Supervisor is unsatisfactory?

What should the written grievance contain according to the text?

When should the Supervisor acknowledge the receipt of the grievance?

What should be included in the Supervisor's written response?

What happens if the answer provided by the Supervisor is satisfactory?

Who is responsible for investigating the employee's issue initially?

Who must sign and provide the date of submission for the Grievance Form?

What is the purpose of the Open Door Policy according to the text?

Who has access to the grievance files based on the text?

Why should employees notify their chain of command when using the Open Door Policy?

What is the responsibility of the GNSV Division Director regarding grievances?

Which statement is true about the Open Door Policy based on the text?

How often is the analysis of agency grievances conducted by the GNSV Division Director?

Why are employees encouraged to use both the Open Door Policy and the grievance procedure?

How does the Open Door Policy differ from the grievance procedure based on the given text?

What could be the consequence of not using the Open Door Policy according to the text?

What should be done following the analysis of agency grievances by the GNSV Division Director?

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