42 Questions
What is demotion in the context of the text?
Reduction in rank and pay
Who can recommend demotion according to the text?
Lieutenant/Manager or above
What is the primary purpose of the Pre-Disciplinary Panel mentioned in the text?
To allow the employee to present mitigating circumstances
When can an affected employee appeal a termination decision?
If recommended by a Lieutenant/Manager or above
Which of the following is NOT a cause for suspension, demotion, or termination as mentioned in the text?
Interpersonal conflicts
What is the final approval authority required for termination as per the text?
Sheriff
How does the text define termination?
Decommissioning of sworn employees or dismissal of civilian employees
What action is required to change an individual's CJSTC certification according to the text?
Separate action
Who is responsible for administering the Suspension of Privileges according to the text?
First line Supervisor/Shift Leader
When can a letter of reprimand be issued based on the text?
When there's no expected improvement after a verbal warning
How long should the Suspension of Privileges document be held by the Division Director?
12 months
Who is required to sign the letter of reprimand based on the text?
The employee
What should the letter of reprimand include according to the text?
A detailed description of the incident(s) of misconduct
In which personnel file is a copy of the letter of reprimand placed according to the text?
The employee's
What must the employee do when the letter of reprimand is issued based on the text?
Meet with the Division Director
When should the original letter of reprimand be given to the employee?
At the time it is administered
What is the responsibility of all employees of the agency according to the given text?
To courteously receive any complaint against the agency or its employees
What action should an employee take if they can't resolve a minor complaint?
Refer the complainant to their Supervisor
Who should handle a complaint if the immediate Supervisor is not available?
The Lieutenant/Manager or designee
When is a Citizen Comment Form SJSO-371 referred to Internal Affairs?
When the Supervisor cannot resolve the matter
What is the first step an employee should take when receiving a minor complaint from a citizen?
Attempt to resolve the complaint with a proper explanation
In what situation is a Citizen Comment Form SJSO-371 referred to the employee's immediate Supervisor for handling?
When authorized by the Undersheriff
Who is responsible for handling a complaint if the Undersheriff authorizes the form to be referred to the Lieutenant/Manager?
The Lieutenant/Manager or designee
What should an acting Supervisor do if the immediate Supervisor is not available to handle a complaint?
Handle the complaint in place of the immediate Supervisor
What is the purpose of the Board according to the text?
To offer assistance and advice to the Sheriff on disciplinary action
How many members will typically be on each Board as per the text?
5
Who appoints the two board members representing the aggrieved employee?
The Sheriff
What happens once the Board takes final action?
The Board dissolves
What is the role of the GNSV Division Director in relation to the Board?
To have no power and only assist in securing records
Which members are eligible to be on the Board?
Only employees covered by Career Service
Under what condition will employees selected to serve on the Board be compensated?
They will serve without additional compensation
Who may the Board consult with?
The aggrieved employee and also provide assistance and advice to the Sheriff
What happens to the Board once final action is taken?
It is dissolved
What is the role of the ex officio member in each Board?
To assist the Board in securing records but without voting power
Who needs to approve the recommendation for disciplinary action recommended by Corporals?
Division Director
When is a Pre-Disciplinary Panel (PDP) convened for employees?
When facing serious disciplinary action like termination
What do Supervisors have to do before issuing a letter of reprimand?
Forward a draft to the Division Director
Who approves disciplinary actions that result in a change in career path?
Sheriff
What is the role of Corporals in recommending disciplinary actions?
Require approval at the next higher level
What happens if an employee causes damage to agency equipment less than $100?
No disciplinary action is required
When can an employee present mitigating circumstances in the disciplinary process?
At any disciplinary proceeding
What is NOT required of employees attending disciplinary proceedings?
Being unarmed
Test your knowledge on the Citizen Comment Form SJSO-371 and the procedures for handling complaints within the agency. This quiz covers the responsibilities of employees in courteously receiving complaints, as outlined in FLA-TAC 5.13.
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