Podcast
Questions and Answers
Which one of these is a small room with a sofa bed?
Which one of these is a small room with a sofa bed?
Which one of these is a small bed for a baby with high sides to prevent babies from falling?
Which one of these is a small bed for a baby with high sides to prevent babies from falling?
Which one of these is a room with basic amenities and a relatively small size?
Which one of these is a room with basic amenities and a relatively small size?
Which one of these is a bed that is larger than a queen-sized bed?
Which one of these is a bed that is larger than a queen-sized bed?
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Which one of these is a stage in the Guest Cycle?
Which one of these is a stage in the Guest Cycle?
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Which one of these is an activity done in the back of the house?
Which one of these is an activity done in the back of the house?
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Which one of these is an activity in the Occupancy stage of the Guest Cycle?
Which one of these is an activity in the Occupancy stage of the Guest Cycle?
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Which one of these is an activity in the Departure stage of the Guest Cycle?
Which one of these is an activity in the Departure stage of the Guest Cycle?
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Which one of these is an activity in the Pre-Arrival stage of the Guest Cycle?
Which one of these is an activity in the Pre-Arrival stage of the Guest Cycle?
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Which one of these is an activity done at the front of the house?
Which one of these is an activity done at the front of the house?
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Which one of these is a type of reservation where the room revenue is secured even in the case of no-show?
Which one of these is a type of reservation where the room revenue is secured even in the case of no-show?
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Which one of these is a term for booking in advance for a room or space for a specified period of time?
Which one of these is a term for booking in advance for a room or space for a specified period of time?
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Which one of these is an activity done at the back of the house?
Which one of these is an activity done at the back of the house?
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Which one of these is a term for a non-guaranteed reservation that means the guests have not secured their room booking by any means?
Which one of these is a term for a non-guaranteed reservation that means the guests have not secured their room booking by any means?
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Which one of these is a type of inquiry mostly chosen by guests today for its accessibility, speed, and interactivity?
Which one of these is a type of inquiry mostly chosen by guests today for its accessibility, speed, and interactivity?
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Which one of these is a front office activity that happens at the back-of-the-house?
Which one of these is a front office activity that happens at the back-of-the-house?
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Which one of these is a front office activity that happens at the front-of-the-house?
Which one of these is a front office activity that happens at the front-of-the-house?
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Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
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Which one of these refers to a logbook that contains personal information, reservation details, and financial transactions of guests?
Which one of these refers to a logbook that contains personal information, reservation details, and financial transactions of guests?
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Which one of these refers to a department responsible for ensuring the comfort of guests in their room during their stay?
Which one of these refers to a department responsible for ensuring the comfort of guests in their room during their stay?
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Which one of these refers to a logbook that contains personal information, reservation details, and financial transactions of guests?
Which one of these refers to a logbook that contains personal information, reservation details, and financial transactions of guests?
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Which one of these is a department responsible for ensuring the comfort of guests in their room during their stay?
Which one of these is a department responsible for ensuring the comfort of guests in their room during their stay?
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Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
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Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
Which one of these refers to a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions?
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Which one of these is a department responsible for ensuring the comfort of guests in their room during their stay?
Which one of these is a department responsible for ensuring the comfort of guests in their room during their stay?
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Study Notes
Hotel Operations
- A studio is a small room with a sofa bed.
Furniture
- A cot is a small bed for a baby with high sides to prevent babies from falling.
Accommodation Options
- A single room is a room with basic amenities and a relatively small size.
- A king-sized bed is a bed that is larger than a queen-sized bed.
Guest Cycle
- Pre-arrival is a stage in the Guest Cycle.
- Occupancy is a stage in the Guest Cycle where housekeeping and room service are done.
- Departure is a stage in the Guest Cycle.
Front Office Operations
- Check-in is an activity done at the front of the house.
- Check-out is an activity done at the front of the house.
- Housekeeping is a department responsible for ensuring the comfort of guests in their room during their stay.
Reservations
- A guaranteed reservation is a type of reservation where the room revenue is secured even in the case of no-show.
- A booking is a term for booking in advance for a room or space for a specified period of time.
- A tentative reservation is a term for a non-guaranteed reservation that means the guests have not secured their room booking by any means.
Hotel Technology
- A Property Management System (PMS) is a computer application or software that has the capability to manage hotel reservations, record guest's information, help in calculating financial transactions, forecasting, and other functions.
- A Front Office System is a logbook that contains personal information, reservation details, and financial transactions of guests.
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Description
Rooms and Beds Quiz: Test your knowledge on different types of rooms and beds. Identify rooms close to each other, small rooms with sofa beds, and beds for babies. Explore room sizes and learn about larger beds. Challenge yourself with this fun quiz!