Podcast
Questions and Answers
What is the purpose of the report?
What is the purpose of the report?
Who has the report been addressed to?
Who has the report been addressed to?
What is a potential benefit of the visit for the company's staff?
What is a potential benefit of the visit for the company's staff?
What is one of the concerns about the visitors?
What is one of the concerns about the visitors?
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What is a potential outcome of the visit, according to the report?
What is a potential outcome of the visit, according to the report?
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How many students are expected to visit the company?
How many students are expected to visit the company?
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What is the duration of the visit?
What is the duration of the visit?
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What is the primary concern of some managers about accepting the students?
What is the primary concern of some managers about accepting the students?
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What is the main aim of the report?
What is the main aim of the report?
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What should the report be divided into?
What should the report be divided into?
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How should people be quoted in the report?
How should people be quoted in the report?
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What style should the report be written in?
What style should the report be written in?
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Where should the recommendations be placed in the report?
Where should the recommendations be placed in the report?
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Why is listing or numbering points helpful in the report?
Why is listing or numbering points helpful in the report?
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What is the address of Four Wings travel agency?
What is the address of Four Wings travel agency?
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What is the price of a double room at the Fairmont hotel in winter?
What is the price of a double room at the Fairmont hotel in winter?
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Who sent the letter to Fairmont hotel?
Who sent the letter to Fairmont hotel?
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Study Notes
Report Writing
- Report title: Report on Proposed Group of Work Experience Students
- To: Ms Ruby Smith, HR Manager
- From: Shan Hirst, PA to Ms Smith
- Date: 25.4.2013
Introduction
- Purpose: to consider the advantages and disadvantages of accepting a group of students from overseas for two weeks' work experience
Advantages
- Students: exciting opportunity to explore a foreign culture and understand different working practices
- Company: opportunity for staff to think about their own systems and practices while mentoring the students
- Public Relations: good publicity for the company
- Potential new applicants: entry-level positions
Disadvantages
- Staff: may be too busy to mentor students or explain and help
- Resource allocation: using resources on foreign students instead of British youngsters
- Concerns about students: may be more interested in enjoying themselves than contributing to the company, and may not speak English well
Conclusion and Recommendations
- Opportunities outweigh the practical difficulties, possibility of setting up a similar project with local youngsters in the future
Writing a Report
- Use headings
- State the aim of the report and where you got the information
- Divide it into relevant sections, linked to the remit
- Quote from people in an impersonal way
- Use a clear, neutral style
- Balance the points fairly (positive and negative)
- Use listing/numbering to make it easier to read
- Only give recommendations at the end
- Generalise
Business Letter
Inquiry
- Saif Hashad: Four Wings travel agency in Cairo, Egypt
- Inquiring about room rates at Fairmont hotel for the winter
Reply
- Hotel address: Sheraton Al Matar, Cairo, Egypt
- Room prices for winter:
- Single room: 55$
- Double room: 65$ plus 21% service and tax
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Description
This report provides an analysis of the advantages and disadvantages of accepting a group of international students for work experience. It explores the potential benefits and drawbacks of hosting the students for two weeks.
