17 Questions
What is the purpose of the report?
To consider the advantages and disadvantages of accepting a group of students from overseas for work experience
Who has the report been addressed to?
Ms Ruby Smith, HR manager
What is a potential benefit of the visit for the company's staff?
The opportunity to think about their own systems and practices
What is one of the concerns about the visitors?
They might be more interested in enjoying themselves than making any serious contribution to the company
What is a potential outcome of the visit, according to the report?
The company will set up a similar project with local youngsters in the future
How many students are expected to visit the company?
10 students from overseas
What is the duration of the visit?
Two weeks
What is the primary concern of some managers about accepting the students?
The staff might be too busy with their own jobs to mentor the students
What is the main aim of the report?
To provide information on rates for a travel agency.
What should the report be divided into?
into relevant sections linked to the remit
How should people be quoted in the report?
In a formal and impersonal way
What style should the report be written in?
Formal and neutral
Where should the recommendations be placed in the report?
At the end
Why is listing or numbering points helpful in the report?
To make the report easier to read
What is the address of Four Wings travel agency?
22 El Obour Building, Salah Salem St, Cairo, Egypt
What is the price of a double room at the Fairmont hotel in winter?
65$ plus 21% service and tax
Who sent the letter to Fairmont hotel?
Saif Hashad
Study Notes
Report Writing
- Report title: Report on Proposed Group of Work Experience Students
- To: Ms Ruby Smith, HR Manager
- From: Shan Hirst, PA to Ms Smith
- Date: 25.4.2013
Introduction
- Purpose: to consider the advantages and disadvantages of accepting a group of students from overseas for two weeks' work experience
Advantages
- Students: exciting opportunity to explore a foreign culture and understand different working practices
- Company: opportunity for staff to think about their own systems and practices while mentoring the students
- Public Relations: good publicity for the company
- Potential new applicants: entry-level positions
Disadvantages
- Staff: may be too busy to mentor students or explain and help
- Resource allocation: using resources on foreign students instead of British youngsters
- Concerns about students: may be more interested in enjoying themselves than contributing to the company, and may not speak English well
Conclusion and Recommendations
- Opportunities outweigh the practical difficulties, possibility of setting up a similar project with local youngsters in the future
Writing a Report
- Use headings
- State the aim of the report and where you got the information
- Divide it into relevant sections, linked to the remit
- Quote from people in an impersonal way
- Use a clear, neutral style
- Balance the points fairly (positive and negative)
- Use listing/numbering to make it easier to read
- Only give recommendations at the end
- Generalise
Business Letter
Inquiry
- Saif Hashad: Four Wings travel agency in Cairo, Egypt
- Inquiring about room rates at Fairmont hotel for the winter
Reply
- Hotel address: Sheraton Al Matar, Cairo, Egypt
- Room prices for winter:
- Single room: 55$
- Double room: 65$ plus 21% service and tax
This report provides an analysis of the advantages and disadvantages of accepting a group of international students for work experience. It explores the potential benefits and drawbacks of hosting the students for two weeks.
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