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Study Notes
Internship Report on Human Resources at Flipkart Private Limited
- The report is submitted by Mr. Manjunath M, a student of Bachelor of Business Administration, Bengaluru North University, in partial fulfillment of the requirements for the degree.
- The internship was conducted at Instakart Services Private Limited, a client of Quess, from 15-04-2024 to 30-04-2024.
Acknowledgement
- The report acknowledges the guidance and support of Miss. Chaithra, associated professor, Government First Grade College, K R Puram, and Mr. Ravindra, HR department head of Flipkart Private Limited.
Table of Content
- The table of content includes Executive Summary, Introduction to HRM, Human Resource Planning, Development and Career Planning, Evaluating and Rewarding Employees, HR in New Era, Internship Outcomes and Conclusion, and Bibliography.
Executive Summary
- Flipkart is one of India's leading digital commerce entities, with a market share of 48%.
- The company's main competitors in the India e-commerce industry are Amazon India and Snapdeal.
- Flipkart's marketing strategy is solid, and they are great at transmitting coherent messages across platforms.
About the Company
- Flipkart started in 2007 with an investment of Rs. 400,000.
- The company is a leading digital commerce entity in India, including group companies Flipkart, Myntra, Flipkart Wholesale, Flipkart Health+, and Cleartrip.
- Flipkart offers a variety of products and services, including mobiles, electronics, furniture, grocery, lifestyle, books, and more.
Human Resource Planning
- Human Resource Planning (HRP) is the process of determining the human resource needs of an organization.
- HRP involves forecasting, planning, and controlling the supply and demand of human resources.
- The importance of HRP includes ensuring the right people are in the right place at the right time, improving employee productivity, and reducing turnover.
Evaluating and Rewarding Employees
- Evaluating and rewarding employees is an essential part of Human Resource Management.
- The graphic rating scale is a common method of evaluating employee performance, which involves rating employees on a scale of 1-5.
- The components of compensation management include salary, wages, benefits, and incentives.
HR in New Era
- HR in the new era involves adapting to changes in the business environment, technology, and demographics.
- HR plays a critical role in improving employee engagement, productivity, and retention.
Conclusion
- The report concludes that Flipkart's marketing strategy is solid, and they are great at transmitting coherent messages across platforms.
- The report also highlights the importance of Human Resource Management in ensuring the right people are in the right place at the right time.
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Description
This internship report submitted as part of a Bachelor of Business Administration degree programme focuses on a study of human resources at Flipkart Private Limited, specifically at Instakart Services Private Limited. The report is supervised by Miss Chaithra and submitted by Mr Manjunath M.