Internship Report: Human Resources at Flipkart

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Questions and Answers

Where was the internship conducted?

Bengaluru North University

Government First Grade College

Flipkart Private Limited (correct)

Quess Winning

Who was the supervisor for the internship?

Miss.Chaithra (correct)

Mr. Ravindra

Manjunath M

Sir/Mr.Ravindra

What was the duration of the internship?

15-03-2024 to 30-03-2024

15-04-2024 to 30-04-2024 (correct)

15-06-2024 to 30-06-2024

15-05-2024 to 30-05-2024

What was the topic of the internship report?

A Study on Human Resources at Flipkart Private Limited (B) Signup and view all the answers

Who was the head of the HR department at Flipkart Private Limited?

Sir/Mr.Ravindra (B) Signup and view all the answers

Where is the Government First Grade College located?

KR Puram, Bengaluru (A) Signup and view all the answers

What was the registration number of Manjunath M?

U19GZ21M0154 (B) Signup and view all the answers

In which year was the internship report submitted?

2023-2024 (D) Signup and view all the answers

What is the market share of Flipkart in the India e-commerce industry?

48% (B) Signup and view all the answers

Why does Flipkart use mergers and acquisitions?

To increase its market share (C) Signup and view all the answers

What is the importance of HRM?

For the organisation's success (A) Signup and view all the answers

What is human resources planning?

Planning for organisation's workforce (C) Signup and view all the answers

What is the conclusion about Flipkart's marketing strategy?

It's solid and robust (B) Signup and view all the answers

What are the competitors of Flipkart in the India e-commerce industry?

Amazon India, Snapdeal, and Jabong (A) Signup and view all the answers

Why does Flipkart have deep pockets?

Because it's a successful company (D) Signup and view all the answers

What does Flipkart do well in terms of marketing?

Transmitting coherent messages across platforms (B) Signup and view all the answers

Who is the Principal of Smt. Prathibha Parshwanatha?

Miss Chaitra (A) Signup and view all the answers

What is the investment amount mentioned in the content?

Rs. 400 000 (C) Signup and view all the answers

What is the page number of the EXECUTIVE SUMMARY?

5 (C) Signup and view all the answers

What is the name of the company mentioned in the content?

Flipkart (B) Signup and view all the answers

What is Flipkart?

An online marketplace (C) Signup and view all the answers

What is one of the products offered by Flipkart?

All of the above (D) Signup and view all the answers

What is the page number of the BIBLIOGRAPHY?

24 (B) Signup and view all the answers

What is the page number of the HR IN NEW ERA?

21 (C) Signup and view all the answers

What can be inferred about an employee with serious gaps in technical knowledge?

They are lacking in skills and knowledge (B) Signup and view all the answers

What is an advantage of the rating scale method of evaluating employee performance?

It is easy to understand and use (A) Signup and view all the answers

What is a potential pitfall of the graphic rating scale?

It may be arbitrary and subjective (A) Signup and view all the answers

What is a characteristic of each component in the evaluation of an employee's performance?

Each characteristic is equally important (C) Signup and view all the answers

What can be said about an employee who lacks the knowledge to increase productivity?

Their performance is dismal and disappointing (A) Signup and view all the answers

What is a characteristic of an employee who declines to accept responsibility?

Their performance is dismal and disappointing (B) Signup and view all the answers

What are the criteria for evaluating an employee's performance?

Quality of work, Attitude, and Cooperation (C) Signup and view all the answers

What is the highest rating on the scale?

Outstanding (A) Signup and view all the answers

What is the lowest rating on the scale?

Unsatisfactory (C) Signup and view all the answers

What is one of the criteria for evaluating an employee's performance?

Quality of work (C) Signup and view all the answers

What is the middle rating on the scale?

Satisfactory (D) Signup and view all the answers

What is another criterion for evaluating an employee's performance?

Attitude (C) Signup and view all the answers

What is the third criterion for evaluating an employee's performance?

Cooperation (A) Signup and view all the answers

What is the purpose of the graphic rating scale?

To evaluate employee performance (B) Signup and view all the answers

Study Notes

Internship Report on Human Resources at Flipkart Private Limited

The report is submitted by Mr. Manjunath M, a student of Bachelor of Business Administration, Bengaluru North University, in partial fulfillment of the requirements for the degree.
The internship was conducted at Instakart Services Private Limited, a client of Quess, from 15-04-2024 to 30-04-2024.

Acknowledgement

The report acknowledges the guidance and support of Miss. Chaithra, associated professor, Government First Grade College, K R Puram, and Mr. Ravindra, HR department head of Flipkart Private Limited.

Table of Content

The table of content includes Executive Summary, Introduction to HRM, Human Resource Planning, Development and Career Planning, Evaluating and Rewarding Employees, HR in New Era, Internship Outcomes and Conclusion, and Bibliography.

Executive Summary

Flipkart is one of India's leading digital commerce entities, with a market share of 48%.
The company's main competitors in the India e-commerce industry are Amazon India and Snapdeal.
Flipkart's marketing strategy is solid, and they are great at transmitting coherent messages across platforms.

About the Company

Flipkart started in 2007 with an investment of Rs. 400,000.
The company is a leading digital commerce entity in India, including group companies Flipkart, Myntra, Flipkart Wholesale, Flipkart Health+, and Cleartrip.
Flipkart offers a variety of products and services, including mobiles, electronics, furniture, grocery, lifestyle, books, and more.

Human Resource Planning

Human Resource Planning (HRP) is the process of determining the human resource needs of an organization.
HRP involves forecasting, planning, and controlling the supply and demand of human resources.
The importance of HRP includes ensuring the right people are in the right place at the right time, improving employee productivity, and reducing turnover.

Evaluating and Rewarding Employees

Evaluating and rewarding employees is an essential part of Human Resource Management.
The graphic rating scale is a common method of evaluating employee performance, which involves rating employees on a scale of 1-5.
The components of compensation management include salary, wages, benefits, and incentives.

HR in New Era

HR in the new era involves adapting to changes in the business environment, technology, and demographics.
HR plays a critical role in improving employee engagement, productivity, and retention.

Conclusion

The report concludes that Flipkart's marketing strategy is solid, and they are great at transmitting coherent messages across platforms.
The report also highlights the importance of Human Resource Management in ensuring the right people are in the right place at the right time.

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Description

This internship report submitted as part of a Bachelor of Business Administration degree programme focuses on a study of human resources at Flipkart Private Limited, specifically at Instakart Services Private Limited. The report is supervised by Miss Chaithra and submitted by Mr Manjunath M.