Podcast
Questions and Answers
What is the time frame for returning items for a refund?
What is the time frame for returning items for a refund?
- Within 21 days of the order fulfillment date (correct)
- Within 60 days of the order fulfillment date
- Within 45 days of the order fulfillment date
- Within 30 days of the order fulfillment date
What is required for items to be eligible for a refund?
What is required for items to be eligible for a refund?
- Combining items from multiple return orders
- Return within 30 days of the order fulfillment date
- Original packaging, jewelry boxes, bags, and tags included (correct)
- No signs of wear or damage
What is the time frame for exchanging items for store credit?
What is the time frame for exchanging items for store credit?
- Within 60 days of the order fulfillment date
- Within 30 days of the order fulfillment date
- Within 45 days of the order fulfillment date (correct)
- Within 21 days of the order fulfillment date
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
What is the time frame for returning items for a refund?
What is the time frame for returning items for a refund?
When must damaged or defective items be reported?
When must damaged or defective items be reported?
What is the time frame for exchanging items for store credit?
What is the time frame for exchanging items for store credit?
What must be included when returning items?
What must be included when returning items?
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
What is the time frame for exchanging items for store credit?
What is the time frame for exchanging items for store credit?
What should customers provide when reporting damaged or defective items?
What should customers provide when reporting damaged or defective items?
What must be included when returning items for a refund?
What must be included when returning items for a refund?
What is the requirement for items to be in their original condition?
What is the requirement for items to be in their original condition?
What is the eligibility for Dorsey Fine Jewelry returns?
What is the eligibility for Dorsey Fine Jewelry returns?
