14 Questions
What is the time frame for returning items for a refund?
Within 21 days of the order fulfillment date
What is required for items to be eligible for a refund?
Original packaging, jewelry boxes, bags, and tags included
What is the time frame for exchanging items for store credit?
Within 45 days of the order fulfillment date
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
Special shipping and insurance
What is the time frame for returning items for a refund?
Within 21 days of the order fulfillment date
When must damaged or defective items be reported?
Immediately upon receiving the items
What is the time frame for exchanging items for store credit?
Within 45 days of the order fulfillment date
What must be included when returning items?
Original condition without signs of wear or damage
What is required for Dorsey Fine Jewelry returns to be eligible for refunds?
Special shipping and insurance due to valuable materials involved
What is the time frame for exchanging items for store credit?
Within 45 days of the order fulfillment date
What should customers provide when reporting damaged or defective items?
Photo or video of the items
What must be included when returning items for a refund?
Original packaging, jewelry boxes, bags, and tags
What is the requirement for items to be in their original condition?
Without signs of wear or damage
What is the eligibility for Dorsey Fine Jewelry returns?
Eligible for refunds with special shipping and insurance
Test your knowledge of refund eligibility requirements for returns with this quiz. See if you understand the time frames, conditions, and guidelines for receiving a refund or store credit for returned items.
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