Real Estate: Respect for the Public

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What actions should one avoid while visiting a seller's property?

One should avoid eating, drinking, smoking, disposing of trash, and bringing pets.

Why is it important to inform the listing broker about any inaccuracies in the listing?

Informing the listing broker helps maintain the integrity of the listing and ensures accurate information is provided to potential buyers.

How can REALTORS® demonstrate respect and courtesy to their colleagues?

REALTORS® can demonstrate respect by responding promptly to communications and showing courtesy during interactions.

What is a key reason for REALTORS® to avoid prospecting at other REALTORS®' open houses?

Prospecting at others' open houses can be seen as disrespectful and unprofessional, undermining mutual respect. Signup and view all the answers

Why is it significant for REALTORS® to maintain a good reputation in their business?

A good reputation is crucial because it can affect their business opportunities and relationships for years to come. Signup and view all the answers

What is the primary principle behind the professional courtesy known as the 'Golden Rule'?

Treat others as you would like to be treated. Signup and view all the answers

Why is it important to respond promptly to inquiries in real estate?

Prompt responses demonstrate professionalism and respect for clients' needs. Signup and view all the answers

What should a REALTOR® do if they are delayed for an appointment?

The REALTOR® should call to inform the parties involved about the delay. Signup and view all the answers

How should a REALTOR® handle unexpected situations such as pets when entering a property?

Ensure that unexpected situations, like pets, are managed appropriately. Signup and view all the answers

What is the significance of leaving a business card after a showing?

Leaving a business card helps with identification and establishes contact for future inquiries. Signup and view all the answers

What should a REALTOR® communicate to the occupants after a showing?

They should inform the occupants that they are leaving after the showing. Signup and view all the answers

What responsibility does a REALTOR® have regarding people they allow to enter a listed property?

They must be responsible for everyone they allow to enter the property. Signup and view all the answers

Why should a REALTOR® never allow buyers to enter listed property unaccompanied?

To ensure security and compliance with property showing policies. Signup and view all the answers

Study Notes

Respect for the Public

Treat others as you wish to be treated (Golden Rule).
Respond promptly to inquiries and requests.
Schedule appointments and showings well in advance.
Notify if delayed or need to cancel appointments.
Explain to the listing broker or occupant if a prospective buyer declines a viewing of an occupied home.
Communicate promptly with all parties.
Handle unexpected situations (e.g., pets) appropriately when entering a property.
Leave a business card unless prohibited.
Refrain from criticizing the property in the occupant's presence.
Inform occupants before leaving after showings.
Always ring the doorbell/knock and announce yourself before entering an occupied home or a closed room.
Maintain a professional appearance at all times (dress, car).
Ask permission before using the telephone or bathroom in occupied homes.
Encourage clients of other brokers to contact their agent.
Communicate clearly, avoiding jargon or slang.
Demonstrate awareness and respect for cultural differences.
Show courtesy and respect to everyone.
Meet all deadlines.
Keep promises.
Identify yourself as a REALTOR® in all public interactions.
Base communication on facts, not opinions.

Respect for Property

Be responsible for everyone entering the listed property.
Never allow buyers to enter unaccompanied.
Keep the viewing group together.
Never allow unaccompanied access without permission.
Obtain permission to enter, even with a lockbox key.
Leave the property as found, reporting any issues (e.g., vandalism) to the listing broker.
Respect seller's property; no eating, drinking, smoking, littering, using bathing/sleeping facilities, or bringing pets unless instructed otherwise.
Use sidewalks; remove shoes/boots if the weather is bad.
Respect seller's instructions regarding photography/videography.

Respect for Peers

Identify yourself as a REALTOR® in all interactions with other REALTORS®.
Respond promptly and courteously to calls, faxes, and emails.
Be mindful of large file sizes when communicating electronically.
Notify the listing broker of inaccuracies in the listing.
Share crucial property information (pets, security, seller presence).
Show courtesy, trust, and respect to fellow real estate professionals.
Avoid inappropriate language.
Refrain from prospecting at other REALTORS®' open houses.
Return keys promptly.
Carefully replace keys in the lockbox.
Recognize that mutual respect is crucial for success.
Understand that actions can impact reputation and business long-term.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This quiz covers essential etiquette and professional conduct for real estate interactions. It emphasizes the importance of treating clients and colleagues with respect, communication best practices, and maintaining professionalism at all times. Test your knowledge on these fundamental principles of respectful engagement in real estate.