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What are the four main components of quality management?
What are the four main components of quality management?
- Quality planning, quality assurance, quality control, quality improvement (correct)
- Planning, assurance, control, improvement
- Product planning, service assurance, process control, quality improvement
- Product quality, service quality, process improvement, control assurance
What determines quality according to the text?
What determines quality according to the text?
- The number of products manufactured
- What a customer wants and is willing to pay for (correct)
- The availability of raw materials
- The cost of production
In what type of societies did master craftsmen or artists lead studios and train and supervise others?
In what type of societies did master craftsmen or artists lead studios and train and supervise others?
- Societies with mass production practices
- Societies with no artistic traditions
- Societies with limited artistic expression
- Societies supporting arts and crafts (correct)
What was the aim of the approach that led to the diminishing importance of craftsmen?
What was the aim of the approach that led to the diminishing importance of craftsmen?
What does quality management focus on, according to the text?
What does quality management focus on, according to the text?
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