Quality Management Quiz

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Questions and Answers

Which of the following is not a principle of quality management?

  • Continuous improvement
  • Maximizing profit (correct)
  • Employee empowerment
  • Customer focus

Which of the following is not a key component of a quality management system?

  • Quality control
  • Quality assurance
  • Quality planning
  • Quality elimination (correct)

Which of the following is not a benefit of implementing a quality management system?

  • Decreased employee morale (correct)
  • Improved product quality
  • Increased customer satisfaction
  • Reduced costs

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