Podcast
Questions and Answers
True or false: The ISO 8402-1986 standard defines quality as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.
True or false: The ISO 8402-1986 standard defines quality as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.
True
True or false: Precision refers to compliance with requirements in project quality management.
True or false: Precision refers to compliance with requirements in project quality management.
False
True or false: Project quality management ensures that it is acceptable to have a low-quality product if it meets the agreed-upon needs.
True or false: Project quality management ensures that it is acceptable to have a low-quality product if it meets the agreed-upon needs.
False
True or false: Customer satisfaction is not a crucial concept in project quality management.
True or false: Customer satisfaction is not a crucial concept in project quality management.
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True or false: Validation in project quality management refers to assurance that the product meets the agreed-upon needs.
True or false: Validation in project quality management refers to assurance that the product meets the agreed-upon needs.
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Study Notes
Quality Definitions and Concepts
- ISO 8402-1986 standard defines quality as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.
- Quality in project management refers to the degree to which a set of inherent characteristics fulfills requirements.
- Precision in project quality management refers to the degree of consistency in meeting the specified requirements.
Project Quality Management
- Ensures that the product meets the agreed-upon needs and expectations of stakeholders, and is not about accepting low-quality products.
- Aims to ensure that customer needs are met, and customer satisfaction is a crucial concept in project quality management.
Validation and Verification
- Validation in project quality management refers to the evaluation process to ensure that the product meets the agreed-upon needs and expectations.
- Verification, on the other hand, is the evaluation process to ensure that the product meets the specified requirements.
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Description
Test your knowledge of quality management with this quiz. Explore the definition of quality, its importance in project management, and key principles outlined in ISO 8402-1986. With questions covering quality standards and characteristics, this quiz will help you gauge your understanding of quality in project management.
