Quality Management Quiz
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Questions and Answers

Which level of quality in diagnostic radiography is influenced by outside factors such as word of mouth from friends or relatives?

  • Expected level (correct)
  • Actual level
  • Perceived level

What is the aim of quality management in diagnostic radiography?

  • To maximize variables to achieve high image quality and low patient dose
  • To maximize variables to achieve low image quality and high patient dose
  • To minimize variables to achieve high image quality and low patient dose (correct)
  • To minimize variables to achieve low image quality and high patient dose

What are the sources of variables in diagnostic radiography?

  • There are no sources of variables in diagnostic radiography
  • Human sources only
  • Both human and equipment sources (correct)
  • Equipment sources only

What are some critical changes that have impacted healthcare delivery?

<p>Legislation and government regulations, corporate buyouts and mergers, advances in technology (C)</p> Signup and view all the answers

What is the role of quality management in a company?

<p>To attain and sustain a preferred standard of excellence within the company (C)</p> Signup and view all the answers

What is the perceived level of quality in diagnostic radiography influenced by?

<p>Perceived level only (B)</p> Signup and view all the answers

What is the actual level of quality in diagnostic radiography based on?

<p>Statistical data and all factors that can influence the final outcome (C)</p> Signup and view all the answers

What is the purpose of Joint Commission accreditation procedures in healthcare?

<p>To organize quality management, quality assurance, and quality control (D)</p> Signup and view all the answers

What are some benefits of advances in technology in healthcare delivery?

<p>Increase customer satisfaction, reduce equipment downtime, chemical savings (C)</p> Signup and view all the answers

What are some responsibilities of managers and staff in healthcare delivery?

<p>Proper equipment operation and procedures, safety and health administration (D)</p> Signup and view all the answers

Who is considered the Father of scientific management?

<p>Frederick Winslow Taylor (D)</p> Signup and view all the answers

What is the goal of Quality Control (QC) in the imaging department?

<p>To maintain a standard of image quality (A)</p> Signup and view all the answers

What are the three levels of testing in Radiographic Quality Control?

<p>Simple testing, Non-invasive &amp; Complex testing, Invasive testing &amp; Complex testing (C)</p> Signup and view all the answers

What is the aim of Risk Management in a Quality Management (QM) program?

<p>To keep quality, patient care, and safe environment (B)</p> Signup and view all the answers

What does QA (Quality Assurance) in the imaging department focus on?

<p>Improving the standard of patient care and outcomes (B)</p> Signup and view all the answers

What are the types of QC tests in the Medical Imaging Department?

<p>Acceptance testing, Routine performance, Corrective actions (B)</p> Signup and view all the answers

What is the focus of Quality Control (QC) in the Medical Imaging Department?

<p>Testing and monitoring of equipment (A)</p> Signup and view all the answers

What is the goal of Quality Assurance (QA) activities in the imaging department?

<p>Customer satisfaction, Employee satisfaction, Radiologist QA, Timeliness of service, Repeat rates, Suboptimal film reports, Cost analysis, Exam Tracking, Medical Imaging audits (A)</p> Signup and view all the answers

What is the goal of Quality Control (QC) in the imaging department?

<p>To maintain a standard of image quality (B)</p> Signup and view all the answers

What are the methods of reimbursement for services rendered in healthcare?

<p>Fee for services, Managed care plans, Health maintenance organizations (C)</p> Signup and view all the answers

Flashcards

Quality Management in Dx Radiography

Ensuring diagnostic radiography services meet required standards.

Objective Quality

Quality based on measurable standards (e.g., accreditation).

Subjective Quality

Quality based on personal experiences (e.g., word-of-mouth).

Aim of Quality Management

Ensure services match expected standards in Radiography.

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Sources of Variables

Factors affecting quality (equipment, personnel, patients).

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Healthcare Delivery Changes

Technological advancements, and new reimbursement models.

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Quality Management Role

Ensuring services meet standards and finding improvements.

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Joint Commission Accreditation

Ensuring healthcare organizations meet quality standards.

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Technology Benefits

Improved efficiency and accuracy in healthcare delivery.

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Healthcare Delivery Responsibilities

Quality patient care and maintaining equipment.

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Father of Scientific Management

Frederick Winslow Taylor.

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Quality Control (QC) Goal

Ensuring equipment functions properly in the imaging department.

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Levels of QC Testing

Daily, weekly, and monthly tests for equipment in Radiography.

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Risk Management Aim

Identify and reduce risks in Quality Management.

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Quality Assurance (QA)

Ensuring imaging department meets standards.

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QC Tests (Types)

Sensitivity and contrast scale tests in Medical Imaging.

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QC Focus

Equipment functionality in the Medical Imaging Department.

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QA Goal

Ensure the department meets all required standards.

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Reimbursement Methods

Fee-for-service and capitation for healthcare services.

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Study Notes

Quality Management in Diagnostic Radiography

  • The perceived level of quality in diagnostic radiography is influenced by outside factors such as word of mouth from friends or relatives.
  • The actual level of quality in diagnostic radiography is based on objective measures, such as accreditation and certification.

Aim of Quality Management

  • The aim of quality management in diagnostic radiography is to ensure that the services provided meet the required standards.

Sources of Variables

  • There are several sources of variables in diagnostic radiography, including equipment, personnel, and patient-related factors.

Changes in Healthcare Delivery

  • Critical changes that have impacted healthcare delivery include advances in technology and changes in reimbursement methods.

Role of Quality Management

  • The role of quality management in a company is to ensure that services meet the required standards and to identify areas for improvement.

Accreditation Procedures

  • The purpose of Joint Commission accreditation procedures in healthcare is to ensure that healthcare organizations meet certain standards.

Benefits of Advances in Technology

  • Some benefits of advances in technology in healthcare delivery include improved efficiency and accuracy.

Responsibilities in Healthcare Delivery

  • Managers and staff in healthcare delivery have responsibilities such as ensuring quality patient care and maintaining equipment.

Father of Scientific Management

  • Frederick Winslow Taylor is considered the Father of scientific management.

Goal of Quality Control

  • The goal of Quality Control (QC) in the imaging department is to ensure that equipment is functioning properly.

Levels of Testing

  • The three levels of testing in Radiographic Quality Control are daily, weekly, and monthly.

Aim of Risk Management

  • The aim of Risk Management in a Quality Management (QM) program is to identify and mitigate risks.

Quality Assurance

  • QA (Quality Assurance) in the imaging department focuses on ensuring that the department meets the required standards.

Types of QC Tests

  • There are several types of QC tests in the Medical Imaging Department, including sensitivity tests and contrast scale tests.

Focus of Quality Control

  • The focus of Quality Control (QC) in the Medical Imaging Department is to ensure that equipment is functioning properly.

Goal of Quality Assurance

  • The goal of Quality Assurance (QA) activities in the imaging department is to ensure that the department meets the required standards.

Goal of Quality Control

  • The goal of Quality Control (QC) in the imaging department is to ensure that equipment is functioning properly.

Methods of Reimbursement

  • There are several methods of reimbursement for services rendered in healthcare, including fee-for-service and capitation.

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Quality Assurance Lec 1 PDF

Description

Test your knowledge on quality management in this quiz! Learn about the various activities and tasks involved in supervising consistency in products, services, and methods within a company. Explore the challenges of managing human and equipment sources and how they impact quality.

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