Questions and Answers
International attendees must have their bookings handled offline by BTX.
True
All guests in a booking are charged to the partner's corporate credit card.
False
Multi-pax PNR seat maps are currently available for use in KAYAK.
False
No approvals are required for participants to book their preferred dates/times.
Signup and view all the answers
Transaction fees are based on the number of passengers in a booking.
Signup and view all the answers
A primary guest can only be an adult and cannot be a child.
Signup and view all the answers
Seat assignments for bookings will be handled in the system called Compleat.
Signup and view all the answers
The FPE smartflow assists in the booking process for new online reservations.
Signup and view all the answers
All events of the 2024 Fall Partner Experience are family-friendly and allow children to attend.
Signup and view all the answers
Newly promoted partners receive their invitations after the NPE event.
Signup and view all the answers
The dedicated KAYAK-BTX FPE phone number is available only during weekend hours.
Signup and view all the answers
There are a total of 23 meetings scheduled for the 2024 Fall Partner Experience.
Signup and view all the answers
Cvent confirmation numbers are important for associating attendees with their partner.
Signup and view all the answers
The 2024 Fall Partner Experience will resume normal business hours on October 3rd.
Signup and view all the answers
Guests and their families can book travel without registering through Cvent.
Signup and view all the answers
A partner can make multiple online bookings via the Cvent link for different passengers.
Signup and view all the answers
Study Notes
PwC 2024 Fall Partner Experience (FPE)
- FPE is PwC’s leading VIP initiative to foster partnership and promote engagement.
- Objectives include sharing firm updates, networking opportunities, celebrating achievements, enhancing partnership culture, and expressing gratitude to attendees and their families.
- Over 4,100 active partners, inbounds, and guests are invited, with newly promoted partners invited post-NPE event.
KAYAK BTX Team Goals
- Aim to provide exceptional customer service and create memorable travel experiences for PwC Partners and their families.
- Focus on exceeding expectations during the travel arrangements.
Program Structure
- Total of 7 family-friendly meetings (Family site) and 14 adult-only meetings (Adult site).
- 2 meetings designated solely for business sessions.
- Each program will include members from the Planning Committee and staff.
Event Timing
- FPE activities will unfold throughout September.
Contact Information for BTX
- Dedicated phone number: 857-376-3670, operational from July 16 to September 3, 8 AM - 6 PM ET.
- Normal hours resume after September 3, open from 8 AM - 8 PM ET.
- Email for cancellations or changes: [email protected].
Booking Guidelines
- All attendees must register on Cvent to arrange travel, receiving confirmation numbers for travels.
- Only partner Cvent confirmation numbers are utilized for bookings.
- Each partner may book one online PNR (Passenger Name Record) for up to 9 travelers.
- BTX handles offline arrangements for additional guests, itinerary changes, cancellations, and international attendees.
Payment Details
- PwC covers costs for partners and primary guests under a BTA (Business Travel Account).
- Two WBS codes are utilized for tax purposes between partner and associated guests.
- Other guests incur costs on personal cards, with monitoring not required if corporate cards are used.
Booking Processes
- Participants can choose dates/times as desired without requiring prior approvals.
- Meeting times are provided for planning, but seat assignments for multiple passengers are unavailable yet.
- Compleat system manages ticketing, seat assignments, and invoicing, handling any unavailability by reverting to agent processing.
Transaction Fees
- Fees apply per new PNR regardless of passenger count.
- A FPE Smartflow document details the booking process and provides guidance.
Specific Booking Procedures
- Family Site Online Booking: Partners can book for themselves plus their primary and secondary guests, providing all necessary personal info.
- Family Site Offline Booking: Allows guest modifications post-initial booking, with the possibility of creating a single multi-pax PNR upon request.
- Utilize specific passenger types when booking children or infants, using CHD for children aged 2-11 and INF for infants.
Important Notes
- Cross-reference separate PNRs to ensure flight arrangements for the entire party when booking additional guests.
- Ensure correct validation of all passenger information during the booking process for smooth arrangements.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Explore the details of PwC's 2024 Fall Partner Experience (FPE), a premier initiative aimed at fostering engagement among partners. This program includes family-friendly and adult-only meetings, focusing on exceptional customer service and meaningful networking opportunities. Discover how this event enhances partnership culture and celebrates achievements.
