Podcast
Questions and Answers
What does self-efficacy refer to?
What does self-efficacy refer to?
- A person's belief in their capability to perform a task (correct)
- The capacity to manage a team effectively
- The ability to influence others' behavior
- The understanding of reinforcement theory
Positive reinforcement is less effective than punishment in promoting desired behaviors.
Positive reinforcement is less effective than punishment in promoting desired behaviors.
False (B)
What is the primary focus of Job Design Theory?
What is the primary focus of Job Design Theory?
The way tasks can be combined to form complete jobs
The _____ model includes five core job dimensions.
The _____ model includes five core job dimensions.
Match the job design concepts with their descriptions:
Match the job design concepts with their descriptions:
Which of the following is considered a lower-order need in the hierarchy of needs?
Which of the following is considered a lower-order need in the hierarchy of needs?
Theory Y assumes that workers dislike work and require close supervision.
Theory Y assumes that workers dislike work and require close supervision.
What are the two types of factors identified in Herzberg's Motivation-Hygiene Theory?
What are the two types of factors identified in Herzberg's Motivation-Hygiene Theory?
The drive to excel and succeed is known as the need for ______.
The drive to excel and succeed is known as the need for ______.
In Goal-Setting Theory, which of the following is NOT a characteristic of effective goals?
In Goal-Setting Theory, which of the following is NOT a characteristic of effective goals?
Match each motivation theory with its primary focus:
Match each motivation theory with its primary focus:
Reinforcement Theory focuses on participative decision making as a key strategy for employee motivation.
Reinforcement Theory focuses on participative decision making as a key strategy for employee motivation.
What is the primary motivation behind the need for power according to McClelland's theory?
What is the primary motivation behind the need for power according to McClelland's theory?
What is the primary purpose of motivation?
What is the primary purpose of motivation?
Motivation is considered a personality trait.
Motivation is considered a personality trait.
What must individuals do before they can satisfy higher-order needs according to Maslow's Hierarchy of Needs?
What must individuals do before they can satisfy higher-order needs according to Maslow's Hierarchy of Needs?
According to early theories of motivation, __________ Theory focuses on the needs for achievement, power, and affiliation.
According to early theories of motivation, __________ Theory focuses on the needs for achievement, power, and affiliation.
Match the following theories of motivation to their key concepts:
Match the following theories of motivation to their key concepts:
What is NOT an element of motivation?
What is NOT an element of motivation?
Satisfied needs will continue to be a strong motivator.
Satisfied needs will continue to be a strong motivator.
What defines the 'direction' element of motivation?
What defines the 'direction' element of motivation?
What is a key motivator for young employees?
What is a key motivator for young employees?
Women value flexible work hours more than men do.
Women value flexible work hours more than men do.
What are two methods of flexible work arrangements mentioned?
What are two methods of flexible work arrangements mentioned?
Employees who work from home are said to be __________.
Employees who work from home are said to be __________.
Match the following groups of workers with their motivating factors:
Match the following groups of workers with their motivating factors:
Which statement correctly describes the loyalty of professionals?
Which statement correctly describes the loyalty of professionals?
Job sharing involves one person taking over the responsibilities of a full-time position.
Job sharing involves one person taking over the responsibilities of a full-time position.
What is one common factor motivating low-skilled, minimum-wage employees?
What is one common factor motivating low-skilled, minimum-wage employees?
Which of the following factors is NOT part of the Job Characteristic Model (JCM)?
Which of the following factors is NOT part of the Job Characteristic Model (JCM)?
The Task Significance dimension of JCM refers to the variety of skills an employee uses.
The Task Significance dimension of JCM refers to the variety of skills an employee uses.
What does autonomy in the Job Characteristic Model allow an employee to do?
What does autonomy in the Job Characteristic Model allow an employee to do?
The degree to which an employee receives information about their performance is referred to as ______.
The degree to which an employee receives information about their performance is referred to as ______.
Motivational programs are most effective in cultures characterized by:
Motivational programs are most effective in cultures characterized by:
Maslow's needs hierarchy remains unchanged across all cultures.
Maslow's needs hierarchy remains unchanged across all cultures.
List the five dimensions of the Job Characteristic Model (JCM).
List the five dimensions of the Job Characteristic Model (JCM).
Match the following JCM dimensions with their descriptions:
Match the following JCM dimensions with their descriptions:
Flashcards
Motivation
Motivation
The force that energizes, directs, and sustains a person's effort toward a goal.
Motivation arises from...
Motivation arises from...
The result of an interaction between a person and a situation, not a fixed personality trait.
Energy (in motivation)
Energy (in motivation)
The intensity or drive a person brings to their actions.
Direction (in motivation)
Direction (in motivation)
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Persistence (in motivation)
Persistence (in motivation)
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Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
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Maslow's Theory - Motivation is based on...
Maslow's Theory - Motivation is based on...
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Effective motivation based on Maslow's theory
Effective motivation based on Maslow's theory
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Physiological Needs
Physiological Needs
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Safety Needs
Safety Needs
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McGregor's Theory X and Y
McGregor's Theory X and Y
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Herzberg's Two-Factor Theory
Herzberg's Two-Factor Theory
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McClelland's Three-Needs Theory
McClelland's Three-Needs Theory
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Goal-Setting Theory
Goal-Setting Theory
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Reinforcement Theory
Reinforcement Theory
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Job Design Theory
Job Design Theory
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Self-Efficacy
Self-Efficacy
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Internal Locus of Control
Internal Locus of Control
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Job Design
Job Design
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Job Characteristics Model (JCM)
Job Characteristics Model (JCM)
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Skill Variety
Skill Variety
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Task Identity
Task Identity
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Task Significance
Task Significance
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Autonomy
Autonomy
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Feedback
Feedback
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Cross-Cultural Challenges in Motivation
Cross-Cultural Challenges in Motivation
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Uncertainty Avoidance in Motivation
Uncertainty Avoidance in Motivation
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Telecommuting
Telecommuting
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Compressed workweek
Compressed workweek
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Job Sharing
Job Sharing
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Professional's Loyalty
Professional's Loyalty
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Professional's Need for Knowledge
Professional's Need for Knowledge
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Motivators for Professionals: Job Challenge
Motivators for Professionals: Job Challenge
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Motivators for Professionals: Organizational Support
Motivators for Professionals: Organizational Support
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Motivating Contingent Workers
Motivating Contingent Workers
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Study Notes
Motivating Employees - Lecture 8
- Motivation is the process where a person's effort is energized, directed, and sustained towards achieving a goal. It results from an interaction between a person and a specific situation, not just personality.
- Key elements of motivation include:
- Energy: The intensity or drive.
- Direction: Efforts towards organizational goals.
- Persistence: Continued effort to achieve goals.
- Motivation works effectively when individual needs align with organizational goals.
Agenda
- Definition: What is motivation and its key elements.
- Theories of Motivation: Early and contemporary theories.
- Contemporary Theories of Motivation: Goal-Setting Theory, Reinforcement Theory, and Job Design Theory.
- Challenges in Motivation: Addressing various worker groups and cultural differences.
Early Theories of Motivation
- Maslow's Hierarchy of Needs: Individuals satisfy lower-order (physiological, safety) needs before higher-order needs (social, esteem, self-actualization). Satisfied needs no longer motivate.
- McGregor's Theory X and Y: Theory X assumes workers dislike work, avoid responsibility, and require close supervision. Theory Y assumes workers can self-direct, desire responsibility, and like work.
- Herzberg's Two-Factor Theory: Job satisfaction and dissatisfaction stem from different factors. Motivators (intrinsic, psychological) create satisfaction, and hygiene factors (extrinsic, environmental) create dissatisfaction.
- McClelland's Three-Needs Theory: Three major acquired needs—achievement (nAch), power (nPow), and affiliation (nAff)—motivate individuals in the workplace.
Contemporary Theories of Motivation
- Goal-Setting Theory: Setting specific, challenging, yet achievable goals leads to higher performance than no goals or easy goals. Internal locus of control also plays a role. Goal acceptance, self-efficacy, and feedback are important.
- Reinforcement Theory: Desired behaviors are a result of their consequences (reinforcers). Positive reinforcement is preferred over punishment.
- Job Design Theory: The way tasks are combined into jobs impacts motivation. Job design should reflect changing demands, company technology, and employee skills.
Job-Design Theory (including Job Characteristic Model)
- Job Enlargement: Increase the number and scope of tasks.
- Job Enrichment: Increase responsibility and autonomy (depth) of a role.
- Job Characteristic Model (JCM): Five core dimensions – skill variety, task identity, task significance, autonomy, and feedback – lead to psychological states (meaningfulness, responsibility, knowledge) that influence work outcomes (internal motivation, high-performance, satisfaction, low absenteeism).
Challenges in Motivation
- Cross-Cultural Challenges: Motivational programs may not always be transferable across cultures. Cultural differences in individualism, achievement, and uncertainty avoidance can impact motivational approaches. The need for achievement (nAch) may be lacking in some cultures.
- Motivating a Diverse Workforce: Varying needs and priorities—autonomy, flexible hours, learning opportunities and good relationships—must be considered among diverse employees (men, women, young workers).
- Motivating Unique Groups: Strategies for contingent workers, professionals, minimum wage employees might vary in approach, and considerations.
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