Project Manager's Customer Relations Responsibility Quiz
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Questions and Answers

What is one of the key responsibilities of project managers in terms of customer relations?

  • Ensuring that the project aligns with the organization's objectives (correct)
  • Implementing new technologies for the customers
  • Managing internal team conflicts
  • Providing financial advice to customers
  • What is the main focus of negotiating project contracts with customers?

  • Aligning project deliverables with customer expectations (correct)
  • Minimizing the project scope
  • Maximizing the project budget
  • Introducing additional project features without customer approval
  • What is a critical aspect of understanding and managing customer expectations?

  • Setting unrealistic project timelines to impress the customer
  • Hiding project issues from the customer to maintain a positive image
  • Communicating clearly about project progress and potential challenges (correct)
  • Delivering more than what the customer expects
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