Podcast
Questions and Answers
What strategy do most IT firms employ to manage understaffing?
What strategy do most IT firms employ to manage understaffing?
- Hiring temporary workers
- Increasing salaries for existing employees
- Requiring workers to put in more hours (correct)
- Reducing project timelines
What is the first step in Project Human Resource Management?
What is the first step in Project Human Resource Management?
- Acquiring the project team
- Planning human resource management (correct)
- Developing the project team
- Managing the project team
What percentage of IT firms report difficulty in finding new staff?
What percentage of IT firms report difficulty in finding new staff?
- 68 percent (correct)
- 40 percent
- 58 percent
- 75 percent
Which process focuses on enhancing individual and group skills in a project team?
Which process focuses on enhancing individual and group skills in a project team?
What percentage of businesses express concern regarding the quality and quantity of IT talent available for hire?
What percentage of businesses express concern regarding the quality and quantity of IT talent available for hire?
What does the letter 'R' represent in a RACI chart?
What does the letter 'R' represent in a RACI chart?
What is the primary function of a staffing management plan?
What is the primary function of a staffing management plan?
Which of the following best describes a resource histogram?
Which of the following best describes a resource histogram?
Which statement regarding acquiring a project team is most accurate?
Which statement regarding acquiring a project team is most accurate?
What is one method companies use to incentivize employee recruitment?
What is one method companies use to incentivize employee recruitment?
Why has enrollment in U.S. computer science and engineering programs significantly decreased since 2000?
Why has enrollment in U.S. computer science and engineering programs significantly decreased since 2000?
What is a key quality of the project manager regarding team recruitment?
What is a key quality of the project manager regarding team recruitment?
Which aspect is NOT commonly included in a resource assignment plan?
Which aspect is NOT commonly included in a resource assignment plan?
What is considered a key factor in the success or failure of organizations and projects?
What is considered a key factor in the success or failure of organizations and projects?
Which concept relates to managing project team dynamics and improving effectiveness?
Which concept relates to managing project team dynamics and improving effectiveness?
What does the term 'resource loading' refer to in project management?
What does the term 'resource loading' refer to in project management?
Which strategy is mentioned as a proactive approach for organizations to meet workforce needs?
Which strategy is mentioned as a proactive approach for organizations to meet workforce needs?
What is a projected outcome in the demand for project management jobs from 2010 to 2020?
What is a projected outcome in the demand for project management jobs from 2010 to 2020?
What was a significant trend observed in the IT labor market by the end of 2014?
What was a significant trend observed in the IT labor market by the end of 2014?
What primarily drives intrinsic motivation in individuals?
What primarily drives intrinsic motivation in individuals?
What major change did Yahoo's CEO implement in 2013 regarding employee work policies?
What major change did Yahoo's CEO implement in 2013 regarding employee work policies?
According to Maslow's Hierarchy of Needs, what drives human behavior?
According to Maslow's Hierarchy of Needs, what drives human behavior?
Which of the following is considered a motivational factor according to Herzberg?
Which of the following is considered a motivational factor according to Herzberg?
Which aspect of human resource management aids in team building?
Which aspect of human resource management aids in team building?
What role does emotional intelligence play in project management?
What role does emotional intelligence play in project management?
What does project human resource management involve?
What does project human resource management involve?
What technology is suggested to assist in project human resource management?
What technology is suggested to assist in project human resource management?
What are hygiene factors as defined by Herzberg?
What are hygiene factors as defined by Herzberg?
Which theory emphasizes that people are motivated by the desire for personal achievements and growth?
Which theory emphasizes that people are motivated by the desire for personal achievements and growth?
Which of the following best describes extrinsic motivation?
Which of the following best describes extrinsic motivation?
What aspect of managing people focuses on influence and power?
What aspect of managing people focuses on influence and power?
What does resource loading help project managers understand?
What does resource loading help project managers understand?
What is an implication of overallocation in project management?
What is an implication of overallocation in project management?
Which of the following is NOT a source for identifying best companies to work for?
Which of the following is NOT a source for identifying best companies to work for?
What is the main purpose of resource leveling?
What is the main purpose of resource leveling?
Which company was recognized by Fortune Magazine as one of the best places to work for in 2015?
Which company was recognized by Fortune Magazine as one of the best places to work for in 2015?
What does resource loading indicate about a project schedule?
What does resource loading indicate about a project schedule?
What do researchers suggest organizations should reconsider for IT talent?
What do researchers suggest organizations should reconsider for IT talent?
Which of the following best describes overallocation?
Which of the following best describes overallocation?
What is a primary benefit of resource leveling in project management?
What is a primary benefit of resource leveling in project management?
Which stage in the Tuckman Model of Team Development occurs after norming?
Which stage in the Tuckman Model of Team Development occurs after norming?
What is the main purpose of team development in project management?
What is the main purpose of team development in project management?
Which Myers-Briggs Type Indicator dimension indicates a preference between being outgoing and reserved?
Which Myers-Briggs Type Indicator dimension indicates a preference between being outgoing and reserved?
Which group of individuals is most drawn to technology fields according to the Myers-Briggs Type Indicator?
Which group of individuals is most drawn to technology fields according to the Myers-Briggs Type Indicator?
What team-building activity is suggested for improving understanding in teams?
What team-building activity is suggested for improving understanding in teams?
In the Social Styles Profile, which two styles may struggle to get along due to their opposing characteristics?
In the Social Styles Profile, which two styles may struggle to get along due to their opposing characteristics?
What impact does resource leveling have on the accounting department?
What impact does resource leveling have on the accounting department?
Flashcards
Project Human Resource Management
Project Human Resource Management
The process of making the most effective use of the people involved in a project.
Planning Human Resource Management
Planning Human Resource Management
Identifying and documenting project roles, responsibilities, and reporting relationships.
Acquiring the Project Team
Acquiring the Project Team
Getting the needed personnel assigned to and working on the project.
Developing the Project Team
Developing the Project Team
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Managing the Project Team
Managing the Project Team
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Resource Leveling
Resource Leveling
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Resource Leveling Technique
Resource Leveling Technique
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Overallocation
Overallocation
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Resource Allocation
Resource Allocation
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Resource Histogram
Resource Histogram
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Resource Loading
Resource Loading
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Resource Utilization
Resource Utilization
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Resource Management
Resource Management
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Herzberg's Motivation Factors
Herzberg's Motivation Factors
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Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
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Intrinsic vs. Extrinsic Motivation
Intrinsic vs. Extrinsic Motivation
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Motivation Theories in Project Management
Motivation Theories in Project Management
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Emotional Intelligence in Projects
Emotional Intelligence in Projects
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Effective Project Leadership
Effective Project Leadership
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Influence and Power in Projects
Influence and Power in Projects
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Effectiveness in Project Management
Effectiveness in Project Management
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RACI Chart
RACI Chart
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Staffing Management Plan
Staffing Management Plan
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Acquiring Qualified Project Team Members
Acquiring Qualified Project Team Members
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Resource Assignment
Resource Assignment
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Incentives for Recruiting and Retention
Incentives for Recruiting and Retention
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Decline in Computer Science and Engineering Enrollment
Decline in Computer Science and Engineering Enrollment
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Staffing Management
Staffing Management
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The Global IT Workforce
The Global IT Workforce
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Future Implications for IT Human Resource Management
Future Implications for IT Human Resource Management
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Global Issues in Remote Work
Global Issues in Remote Work
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Human Resource Management: Importance
Human Resource Management: Importance
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Human Resource Plan
Human Resource Plan
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Project Organizational Chart
Project Organizational Chart
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Responsibility Assignment Matrix (RAM)
Responsibility Assignment Matrix (RAM)
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Project Staff Acquisition
Project Staff Acquisition
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Tuckman's Stages of Team Development
Tuckman's Stages of Team Development
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Myers-Briggs Type Indicator (MBTI)
Myers-Briggs Type Indicator (MBTI)
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Social Styles Profile
Social Styles Profile
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Team Development
Team Development
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Training for Teams
Training for Teams
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NTs in Technology
NTs in Technology
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Social Styles and Collaboration
Social Styles and Collaboration
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Study Notes
Chapter 9: Project Human Resource Management
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Project human resource management encompasses the processes required to use project personnel in a way that optimizes efficiency and effectiveness.
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Corporate executives often state "people are our most important asset," highlighting the importance of human resources management in project success.
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The global IT workforce is a significant consideration and has implications for future project management.
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By end of 2014, almost 3 billion Internet users and 2.3 billion mobile-broadband subscriptions existed.
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By 2020, ICT spending is projected to reach nearly $5 trillion.
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Project management has consistently ranked high on lists of in-demand skills.
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PMI estimates a demand for 15.7 million project management jobs from 2010 to 2020.
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Proactive organizations are addressing workforce needs through improved benefits, redefining work hours and incentives, and actively searching for future workers.
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2013 Yahoo CEO memo restricted work-from-home policies, causing a stir in the IT community.
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Diebold's CEO took the opposite approach, attracting top workers by supporting remote work.
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A 2014 report by CompTIA showed a gap between desired IT skills and available talent.
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68 percent of IT firms experienced challenges in finding new staff.
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58 percent of businesses are concerned about IT talent quality and quantity.
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The common strategy to combat understaffing is demanding longer work hours from employees in most cases.
Processes for Project Human Resource Management
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Defining project roles, reporting relationships, responsibilities: planning encompasses identifying and documenting these aspects.
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Acquiring the project team: involves recruiting and assigning personnel.
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Developing the project team: focusing on skills development and team cohesion.
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Managing the project team: includes performance tracking, motivation, feedback, conflict resolution, and change management.
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Planning involves developing a resource plan.
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Executing: includes acquiring team members and updating project plans.
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Monitoring and controlling: involves managing the team, updating project plans, and managing organizational assets.
Key Concepts for Managing People
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Motivation theories are crucial as psychologists and theorists have heavily researched this area.
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Influence and power: understanding these concepts is essential for project management.
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Emotional intelligence plays a key role in managing people effectively.
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Leadership styles impact project outcomes significantly.
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Herzberg's Motivational and Hygiene factors theory is a crucial theoretical building block for project human resource management.
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Motivation factors (achievement, recognition, work itself are associated with job satisfaction).
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Hygiene factors (salary, supervision) avoid dissatisfaction but do not necessarily improve motivation.
Techniques to Encourage Teamwork
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Covey's 7 principles: Be proactive, Begin with the end in mind, Put first things first, Think win/win, Seek first to understand then to be understood, Synergize, Sharpen the saw
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Emphatic listening and rapport: essential for project managers who need to develop rapport with team members.
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Emotional Intelligence: project managers may want to use this to better empathize with and understand team members.
Tools for Team and Project Management
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Project management software assists in managing tasks related to human resources, assignments, potential shortages or underutilization, and leveling resources.
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Responsibility Assignment Matrix (RAM) maps work to responsible individuals.
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Resource Histograms display resource allocation over time.
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RACI charts (Responsible, Accountable, Consulted, Informed) define roles and responsibilities for project tasks.
Conflict Management in Teams
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Conflict management: managing conflicts that arise within the team or between members.
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Various conflict-handling modes include confrontation, compromise, smoothing, forcing, withdrawal, and collaboration.
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Conflict can be positive if focused on tasks and issues.
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Emotional conflict, however, can negatively affect project performance.
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Several project team dysfunctions include absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.
General Advice for Project Managers
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Project managers should be patient and kind.
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Focus on resolving issues instead of blaming people.
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Establish efficient and regular project meetings.
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Teams may need time for basic development.
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Limit team size.
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Plan social activities and foster a sense of team identity.
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Encourage team members to help each other.
Project Team Essentials
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Acquiring qualified team members is crucial.
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Effective project managers can recruit individuals who are suited to the roles and timing requirements.
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Good staffing plans and incentives are essential for recruiting and retaining quality talent.
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Good practices are often demonstrated by successful companies featured in magazine lists or online.
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Resource allocation: resource loading assesses the requirements for resources over time. Overallocation occurs when more resources are assigned than are available.
Resource Leveling
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Resource leveling allows delaying or accelerating tasks to adjust resources.
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Its goal is smoother resource utilization to reduce over-allocation and achieve more balanced workload distribution.
Team Development Techniques
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Tuckman model of team development (Forming, Storming, Norming, Performing, Adjourning)
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Training and team-building activities foster understanding and collaboration. Tools like the Myers-Briggs Type Indicator (MBTI), social styles profiles, and DISC profiles provide useful insights into individual personality or social preferences.
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Description
Explore Chapter 9 of Project Human Resource Management, which emphasizes the processes essential for optimizing project personnel. Understand the significance of human resources in project success and the projections for IT workforce demand in the future.