Podcast
Questions and Answers
Which of the following represents a new trend in operations management?
Which of the following represents a new trend in operations management?
- Long-term supplier relationships
- Standardized production techniques
- Mass customization (correct)
- Focus on local sourcing
What is the total cost of the old system?
What is the total cost of the old system?
- $800/day
- $1040/day (correct)
- $640/day
- $400/day
What is the primary goal of productivity improvement?
What is the primary goal of productivity improvement?
- Improve the ratio of outputs to inputs (correct)
- Enhance product variety
- Increase production costs
- Reduce the use of labor
What is the payroll cost of the new system?
What is the payroll cost of the new system?
What is the new multifactor productivity?
What is the new multifactor productivity?
How many titles does the new system produce per day?
How many titles does the new system produce per day?
Which of the following methods was NOT mentioned as a time-saving improvement at Starbucks?
Which of the following methods was NOT mentioned as a time-saving improvement at Starbucks?
In the context of productivity, which is true about production?
In the context of productivity, which is true about production?
What factors contribute to the annual productivity increase in the U.S. economic system?
What factors contribute to the annual productivity increase in the U.S. economic system?
Which new trend in operations management reflects a focus on sustainability?
Which new trend in operations management reflects a focus on sustainability?
What is the old multifactor productivity calculated as?
What is the old multifactor productivity calculated as?
What is the increase in overhead cost when moving to the new system?
What is the increase in overhead cost when moving to the new system?
What percentage of the 2.5% annual productivity increase is attributed to management?
What percentage of the 2.5% annual productivity increase is attributed to management?
Which statement accurately describes just-in-time performance?
Which statement accurately describes just-in-time performance?
Which of the following is a measure of process improvement?
Which of the following is a measure of process improvement?
How does the new system's productivity compare to the old system's productivity?
How does the new system's productivity compare to the old system's productivity?
What was the effect of not requiring signatures on credit card purchases at Starbucks?
What was the effect of not requiring signatures on credit card purchases at Starbucks?
Which variable cost per unit was used for the machines' analysis?
Which variable cost per unit was used for the machines' analysis?
What term describes the ratio of units produced to labor-hours used?
What term describes the ratio of units produced to labor-hours used?
What is a common issue affecting productivity measurement?
What is a common issue affecting productivity measurement?
How many staff members are working under the old system?
How many staff members are working under the old system?
If the projected annual demand is between 580 and 660 units, which option should the manager choose?
If the projected annual demand is between 580 and 660 units, which option should the manager choose?
What is required for improvements in the standard of living according to the content?
What is required for improvements in the standard of living according to the content?
What formula represents the total dollar sales for multi-product break-even analysis?
What formula represents the total dollar sales for multi-product break-even analysis?
How much time was saved per drink due to the new ice scoop size at Starbucks?
How much time was saved per drink due to the new ice scoop size at Starbucks?
Which factor contributes the most to the annual increase in productivity?
Which factor contributes the most to the annual increase in productivity?
What was the overall improvement in productivity with the enhancements made by Starbucks?
What was the overall improvement in productivity with the enhancements made by Starbucks?
What is the break-even point in units for a single machine with a fixed cost of $9,600, selling price of $40, and variable cost of $10?
What is the break-even point in units for a single machine with a fixed cost of $9,600, selling price of $40, and variable cost of $10?
What was the productivity calculation based on the labor productivity example provided?
What was the productivity calculation based on the labor productivity example provided?
What percentage of the annual increase in productivity is attributed to capital?
What percentage of the annual increase in productivity is attributed to capital?
How many seconds were saved per shot with the new espresso machines?
How many seconds were saved per shot with the new espresso machines?
How many pies need to be sold to break even if the fixed costs are $6,000 and the selling price per pie is $7 with a variable cost of $2?
How many pies need to be sold to break even if the fixed costs are $6,000 and the selling price per pie is $7 with a variable cost of $2?
What will be the loss if 1,000 pies are sold given the fixed costs of $6,000, selling price of $7, and variable cost of $2?
What will be the loss if 1,000 pies are sold given the fixed costs of $6,000, selling price of $7, and variable cost of $2?
To achieve a profit of $4,000, how many pies must be sold?
To achieve a profit of $4,000, how many pies must be sold?
Which variable is NOT considered a key factor for improved labor productivity?
Which variable is NOT considered a key factor for improved labor productivity?
In the context of service productivity, what is a significant challenge?
In the context of service productivity, what is a significant challenge?
What is the break-even point for two machines with fixed costs of $15,000?
What is the break-even point for two machines with fixed costs of $15,000?
Which factor is recognized as a contributor to increased productivity in terms of labor?
Which factor is recognized as a contributor to increased productivity in terms of labor?
External elements can cause changes in productivity. What could these elements include?
External elements can cause changes in productivity. What could these elements include?
Which of the following accurately describes service productivity?
Which of the following accurately describes service productivity?
Study Notes
Measurement Problems
- Quality of inputs and outputs may change while the quantity remains constant
- External elements may impact productivity
- Precise units of measure may be lacking
Productivity Variables
- Labor contributes about 10% to the annual increase in productivity
- Capital contributes about 38% to the annual increase in productivity
- Management contributes about 52% to the annual increase in productivity
Key Variables for Improved Labor Productivity
- Basic education is crucial for the workforce
- Diet of the labor force influences their performance
- Social overhead needs to support labor availability
- Maintaining and enhancing skills are essential with evolving technology
Investment and Productivity
- There is a positive relationship between investment and productivity
- As investment increases, productivity increases
Service Productivity
- Services are typically labor-intensive
- Services often focus on unique individual attributes or desires
- Services are often intellectual tasks performed by professionals
- Services are often difficult to mechanize
- Services are often difficult to evaluate for quality
New Trends in OM
- Global focus is a growing trend in operations management
- Just-in-time performance is increasingly adopted
- Supply chain partnering is becoming more common
- Rapid product development is sought after
- Mass customization is a new trend
- Empowered employees are key to success
- Environmentally sensitive production is a critical factor
- Ethics are increasingly important
Productivity Challenge
- Productivity is the ratio of outputs (goods and services) to inputs (resources such as labor and capital)
- The objective is to improve productivity
- Production is a measure of output only, not efficiency
The Economic System
- The U.S. economic system transforms inputs to outputs
- The U.S. economic system averages a 2.5% annual increase in productivity
- Capital, labor, and management contribute to this productivity increase
Improving Productivity at Starbucks
- A team of analysts identifies ways to save time
- Improvements have resulted in an average 4.5% annual increase in productivity
- Increased productivity has led to increased revenue per outlet for Starbucks
Productivity
- Productivity is a measure of process improvement
- Productivity represents output relative to input
- Increased productivity is essential for improving our standard of living
Productivity Calculations
- Labor productivity is measured as units produced divided by labor-hours used
- Single-factor productivity considers only one resource input
- Multi-factor productivity considers multiple resource inputs
Collins Title Productivity
- The company implemented a new system to improve productivity
- The new system resulted in an increase in titles processed per day
- The new system resulted in a higher multifactor productivity value
Break-Even Analysis
- The break-even point is where total revenue equals total costs
- The break-even point can be calculated for multiple products
- The break-even point can be used to determine the required sales volume to achieve a desired profit
- Step costs require calculating break-even points for each range of output
- A multi-product case requires calculating a weighted average break-even point
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Description
Test your knowledge on the key variables influencing productivity in various sectors. This quiz covers aspects such as labor, capital investment, and the impact of education and health on workforce efficiency. Challenge yourself to understand the intricate relationship between inputs and outputs in productivity.