14 Questions
What does product and service design indicate?
The shape and form of the product or service
What is one of the reasons for the emphasis on new goods and services?
Higher trade barriers
What are some reasons for designing or redesigning new products (goods & services)?
Aging baby boomers
What does CAD stand for in the context of product design?
Computer-aided design
What is one of the activities involved in product and service design?
Refining existing products and services
What is one of the factors that can lead to the redesign of products?
Limited availability of raw materials
What is the responsibility of a manufacturer with regards to product liability?
Taking responsibility for faulty products
What is the purpose of translating customer wants and needs into product and service requirements?
To ensure products meet customer specifications
What should product designers consider when operating globally?
Cultural differences of different countries
In what context does the human factor often arise in product design?
Consumer product design
What is the emerging concept in manufacturing related to the refurbishing of used products?
Remanufacturing
What is a focal point in the quest for sustainability in product design?
Reuse, remanufacturing, and recycling
What does recycling, as mentioned in the text, apply to?
Recovering materials for future use
What is one of the advantages of global product design?
Combined efforts of designers from different locations
Study Notes
Product and Service Design
- Indicates the process of creating and improving products and services to meet customer needs and wants.
Emphasis on New Goods and Services
- One of the reasons for the emphasis on new goods and services is to stay competitive in the market.
Reasons for Designing or Redesigning Products
- To meet changing customer needs and wants.
- To improve product quality and performance.
- To reduce costs and increase efficiency.
- To respond to changes in technology and market trends.
CAD in Product Design
- CAD stands for Computer-Aided Design, used to create and modify product designs.
Activities Involved in Product and Service Design
- Prototyping and testing.
Factors Leading to Product Redesign
- Changes in customer needs and wants.
- Advances in technology.
- Environmental concerns.
Product Liability
- The responsibility of a manufacturer is to ensure that their products are safe and meet regulatory standards.
Translating Customer Wants and Needs
- The purpose is to create products and services that meet customer requirements.
Global Product Design
- Product designers should consider cultural and regulatory differences when operating globally.
Human Factor in Product Design
- The human factor arises in product design when considering ergonomics and user experience.
Emerging Concept in Manufacturing
- The emerging concept is the refurbishing of used products, also known as remanufacturing.
Sustainability in Product Design
- A focal point is the reduction of waste and environmental impact.
Recycling in Product Design
- Recycling applies to the reuse of materials from used products to reduce waste and environmental impact.
Advantages of Global Product Design
- One advantage is the ability to access a wider range of customers and markets.
Test your understanding of the meaning and activities involved in product and service design. Explore how customer needs are translated into product and service requirements, and how existing and new products and services are refined and developed.
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