Operations Management in Tourism and Hospitality Industry: Production Design Chapter 5 Quiz
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Questions and Answers

What does product selection refer to?

  • Selecting, evaluating, and procuring products for service delivery (correct)
  • Generating new-product opportunities
  • Evaluating ideas for new products
  • Utilizing surplus capacity of the organization
  • What is the main focus of industrial designers?

  • Complete product range in company's portfolio
  • Market share and new market segments
  • Functionality, appearance, and manufacturability (correct)
  • Utilization of surplus capacity and resources
  • What is the formal starting point of the new-product development process?

  • Evaluating ideas and selecting candidates for development
  • Idea generation phase (correct)
  • Understanding the needs for new products
  • Exploring new-product opportunities
  • What are the objectives of product design?

    <p>To ensure growth of the organization and to meet new requirements of the customers</p> Signup and view all the answers

    What does the generation of new-product opportunities involve?

    <p>Generating, developing, and evaluating ideas for new products</p> Signup and view all the answers

    What is the narrow concept of a product?

    <p>Tangible product</p> Signup and view all the answers

    Which of the following best defines product design?

    <p>The process of converting ideas into physical form</p> Signup and view all the answers

    What is the wide concept of a product?

    <p>Intangible product</p> Signup and view all the answers

    What is the primary goal of product designers?

    <p>Optimizing the user experience</p> Signup and view all the answers

    What does product design help brands achieve?

    <p>Sustainable products</p> Signup and view all the answers

    Study Notes

    Product Selection

    • Refers to the process of choosing which products to develop or market based on factors such as consumer demand, market trends, and company strategy.

    Focus of Industrial Designers

    • Primarily centered on enhancing the usability, aesthetics, and functionality of products to improve user experience and customer satisfaction.

    Starting Point of New-Product Development Process

    • Begins formally with the idea generation stage, where concepts for new products are developed and evaluated for feasibility.

    Objectives of Product Design

    • Aim to create products that meet consumer needs, ensure market competitiveness, maintain cost efficiency, and comply with safety and quality standards.

    Generation of New-Product Opportunities

    • Involves researching market trends, identifying gaps in consumer needs, and brainstorming innovative solutions to fulfill these demands.

    Narrow Concept of a Product

    • Defined specifically as a tangible item or good that can be sold to consumers to satisfy their needs.

    Best Definition of Product Design

    • Product design can be best defined as the process of creating a new product to be sold by a business to its customers, focusing on form, function, and usability.

    Wide Concept of a Product

    • Encompasses not only physical goods but also includes services, ideas, or experiences that fulfill consumer needs or desires.

    Primary Goal of Product Designers

    • To develop solutions that are not only appealing and functional but also effectively solve problems faced by users.

    Product Design and Brand Achievement

    • Helps brands differentiate themselves in the marketplace, enhance customer loyalty, and align product offerings with consumer expectations and lifestyle trends.

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    Description

    Test your knowledge of product design and selection in the context of operations management in the tourism and hospitality industry. This quiz covers factors in designing, selecting, and servicing a product, the importance of product design in new product opportunities, and the necessary information for producing new actual products.

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