OB Chp 12
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Questions and Answers

What type of power is considered most effective according to David McClelland?

  • Institutional power (correct)
  • Referent power
  • Affiliative power
  • Personal power

Which base of power is likely to have a long-lasting impact?

  • Coercive power
  • Reward power
  • Expert power (correct)
  • Legitimate power

What principle is highlighted by Bounded Ethicality?

  • Unintentional unethical behavior due to unconscious biases (correct)
  • Awareness of ethical duties at all times
  • Deliberate unethical actions in high-pressure situations
  • Ability to balance personal morals with organizational ethics

Which of the following is a characteristic of subunit power in Strategic Contingency Theory?

<p>Coping with uncertainty and being central (C)</p> Signup and view all the answers

What typically contributes to unethical behavior within organizations?

<p>Unclear performance expectations (C)</p> Signup and view all the answers

What type of power focuses on obtaining approval from others?

<p>Affiliative power (D)</p> Signup and view all the answers

Which aspect of empowerment ensures the right balance of authority delegation?

<p>Optimal discretion (A)</p> Signup and view all the answers

In Strategic Contingency Theory, what quality enhances a subunit's power within an organization?

<p>Irreplaceability (D)</p> Signup and view all the answers

What is a common source of unethical behavior in an organization?

<p>Performance pressures (C)</p> Signup and view all the answers

What describes political skill in the context of power dynamics?

<p>Adaptively navigating social networks (A)</p> Signup and view all the answers

What is the main outcome of using coercive power in an organization?

<p>Creates fear of punishment (C)</p> Signup and view all the answers

In the context of obtaining power, which strategy is focused on building influential relationships?

<p>Cultivating People (B)</p> Signup and view all the answers

What can lead to chaos within an organization when not properly managed?

<p>Over-Empowerment (C)</p> Signup and view all the answers

What is the key factor that can enhance a subunit's power according to Strategic Contingency Theory?

<p>Substitutability (D)</p> Signup and view all the answers

What type of power player uses their position to primarily benefit their organization?

<p>Institutional Power Player (C)</p> Signup and view all the answers

What is a primary characteristic of effective political skill in organizations?

<p>Balancing self-interest with organizational goals (C)</p> Signup and view all the answers

Which of the following describes a reaction characterized by defensive strategies in organizational behavior?

<p>Machiavellianism (A)</p> Signup and view all the answers

What is a major downside of no or little discretion within an empowerment framework?

<p>Frustration and lack of motivation (A)</p> Signup and view all the answers

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Flashcards

Power: Social Exchange Theory

Power arises when one individual or group possesses something that another individual or group needs. This leads to dependency and influence.

Reward and Coercive Power

A type of power where someone uses their ability to reward or punish others to get what they want. Often short-term and can be coercive.

Expert Power

The ability to influence others based on their belief in one's expertise or knowledge. This is often long-lasting and builds trust.

Strategic Contingency Theory

Subunits within an organization gain power by managing critical areas like uncertainty, being central, irreplaceable, and having discretion.

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Ethics vs. Morals

Ethical principles guide an organization's conduct, while morals represent personal beliefs about right and wrong. Often, pressures and unclear roles can lead to unethical behavior.

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Legitimate Power

A type of power based on one's formal position or authority, typically granted by an organization.

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Empowerment: Balancing Autonomy and Control

Empowering employees involves giving them the right amount of discretion to make decisions without overstepping boundaries.

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Affiliative Power: Building Bonds

A power type that focuses on building relationships and fostering a sense of belonging within a group.

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Strategic Contingency Theory: Managing Uncertainty

A situation where individuals or departments gain power by effectively managing uncertainty or critical tasks within an organization.

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Social Exchange Theory

Power arises when one individual or group possesses something that another individual or group needs. This creates a dependency, giving the first individual or group power over the other.

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Empowerment

Focuses on delegating authority and providing employees with the freedom to make decisions. It's about aligning responsibilities with the appropriate level of autonomy.

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Political Skill

The ability to effectively navigate power dynamics, build relationships, and influence others. It involves balancing personal goals with organizational objectives.

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Reward Power

Used to describe power that comes from the ability to provide rewards. Often used for short-term influence.

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Machiavellianism

Involves manipulating others to achieve personal goals. This can involve deceit and cunning tactics.

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Subunit Power

The power held by departments or divisions based on their importance and ability to address key issues. They can gain power by managing uncertainty, having specialized expertise, and being central to operations.

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Study Notes

Power Bases

  • Power arises when one party needs something another possesses, according to Social Exchange Theory. Power dynamics in organizations depend on the ability to meet others' needs or expectations, creating dependencies.
  • Five power bases exist: reward, coercive (short-term impact), legitimate (moderate-term), expert, and referent (long-lasting).
  • Power can be obtained through relationship building and undertaking impactful tasks.
  • Reward Power is based on the ability to provide rewards.
  • Coercive Power is based on fear of punishment.
  • Legitimate Power is based on a formal position or authority.
  • Expert Power is based on knowledge and skills.
  • Referent Power is based on admiration or respect.

Empowerment

  • Empowerment involves delegating authority appropriately.
  • Insufficient discretion generates frustration, while excessive discretion leads to chaos.
  • Proper empowerment aligns responsibilities with appropriate authority levels.
  • No or little discretion leads to frustration and demotivation.
  • Over-empowerment can create chaos if not carefully managed.

Power Types

  • David McClelland identified three power types:
    • Institutional power (most effective, benefiting the organization)
    • Personal power (self-serving)
    • Affiliative power (focused on approval)

Strategic Contingency Theory

  • Subunits gain power through uncertainty management, critical roles, irreplaceability, and discretion, demonstrated by post-9/11 security departments.
  • Subunit power reflects a unit's importance in tackling organizational issues.
  • Power comes from being able to address key organizational challenges.
  • Subunits gain power by:
    • Coping with Uncertainty: Handling unpredictable problems.
    • Substitutability: Being irreplaceable.
    • Centrality: Having a critical role in the organization's success.
    • Discretion: Autonomy to make decisions.

Political Skill and Machiavellianism

  • Political skill involves effectively navigating power dynamics.
  • Machiavellianism entails manipulative behavior.
  • Defensiveness protects against perceived threats.
  • Effective political behavior involves balancing self-interest with organizational goals.

Ethics vs. Morals

  • Ethics dictate organizational principles, while morals represent personal beliefs about right and wrong.

Sources of Unethical Behavior

  • Performance pressures, unclear roles, and cultural norms often contribute to unethical conduct.
  • unethical behavior can be driven by pressure to perform, role ambiguity, and cultural norms.

Bounded Ethicality

  • Bounded ethicality explains how societal pressures and biases can lead to unintentional unethical acts, like prioritizing deadlines over ethics.
  • People make unethical decisions due to cognitive biases and organizational pressures without realizing it.

Obtaining Power

  • Cultivating people: Building relationships with influential individuals.
  • Doing the right things: Taking on visible and impactful tasks (e.g., solving major problems).

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Description

This quiz explores the fundamental concepts of power bases and empowerment within organizations. It covers key theories including Social Exchange Theory and Strategic Contingency Theory, along with types of power identified by David McClelland. Test your understanding of how power dynamics shape organizational behavior and decision-making.

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