Power Dynamics in the Workplace
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Questions and Answers

Which of the following influence tactics is typically the least effective?

  • Inspirational appeals
  • Pressure (correct)
  • Rational persuasion
  • Coalitions

Which influence tactic is effective across organizational levels?

  • Rational persuasion (correct)
  • Consultation
  • Legitimacy
  • Inspirational appeals

Which combination of influence tactics can lessen negative reactions when appearing to 'dictate' outcomes?

  • Personal appeals and exchange
  • Pressure and coalitions
  • Ingratiation and legitimacy (correct)
  • Rational persuasion and consultation

Which influence tactic is most effective with lateral influence attempts?

<p>Coalitions (D)</p> Signup and view all the answers

According to the text, what factors contribute to one entity having greater power over another?

<p>The level of dependency one entity has on another (B)</p> Signup and view all the answers

What is the main reason why Tim Hortons franchisees have limited autonomy in running their franchise?

<p>The company wants to maintain consistency in product quality (A)</p> Signup and view all the answers

What did the introduction of the 'Always Fresh' baking system require Tim Hortons franchisees to do?

<p>Purchase pre-baked products from a specific supplier (B)</p> Signup and view all the answers

According to the text, dependency is inversely proportional to

<p>the alternative sources of supply (A)</p> Signup and view all the answers

According to the text, possession of something plentiful will

<p>not increase your power (B)</p> Signup and view all the answers

According to the text, dependency is increased when the resource you control is

<p>important, scarce, and cannot be substituted (A)</p> Signup and view all the answers

According to the text, possession of a scarce resource makes others dependent on you because

<p>they don't have access to that resource (D)</p> Signup and view all the answers

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