6 Questions
What is one of the clerical duties of a phlebotomist?
Calculating prices of tests and informing patients
What is an example of a report that a phlebotomist may be involved in?
Urinalysis report
What is an important aspect of a phlebotomist's duties in terms of patient information?
Ensuring correct spelling of patient's name
What is a task that a phlebotomist may perform to organize their workload?
Filing of request forms
What is a skill that a phlebotomist may need to perform their duties?
Computer skills
What is an important consideration for a phlebotomist when handling patient information?
Maintaining confidentiality of patient records
Study Notes
Clerical Skills and Duties
- Phlebotomist duties include basic record keeping and other clerical tasks
- Gathering patient basic information: correct spelling of name, sex, DOB/age, ID, etc.
Administrative Tasks
- Calculating prices of tests and informing patients
- Creating receipts/invoices
- Handling claim forms for patients
- Entering information into a logging system (written or computerized)
Organizational Tasks
- Organizing and scheduling appointments (e.g., semen analysis, GTT, etc.)
- Handling inquiries and explaining request forms
- Answering and making phone calls (follow-up, reminders, informing patients of ready results, etc.)
Patient Care and Comfort
- Ensuring the comfort of patients during phlebotomy procedures
- Hosting patients during their visit
Data Management
- Filing request forms and maintaining inventory levels
- Ordering and restocking supplies
- Employing computer skills for data management
- Reporting system management: using templates, storing and backing up reports
Reporting and Record Keeping
- Preparing completed and final reports (e.g., CBC, chemistry, urinalysis reports)
- Maintaining a database for normal and abnormal results
- Ensuring accurate handwriting and labeling, especially with similar names, DOBs, etc.
This quiz assesses the clerical and administrative tasks of a phlebotomist, including record keeping, patient information gathering, and organizational duties.
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