Phlebotomist Administrative and Clerical Skills
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Questions and Answers

What is one of the clerical duties of a phlebotomist?

  • Interpreting test results
  • Calculating prices of tests and informing patients (correct)
  • Analyzing blood samples
  • Drawing blood samples
  • What is an example of a report that a phlebotomist may be involved in?

  • Urinalysis report (correct)
  • Electrocardiogram report
  • Surgical report
  • Radiology report
  • What is an important aspect of a phlebotomist's duties in terms of patient information?

  • Ensuring correct spelling of patient's name (correct)
  • Maintaining confidentiality of patient records
  • Storing patient samples in a secure location
  • All of the above
  • What is a task that a phlebotomist may perform to organize their workload?

    <p>Filing of request forms</p> Signup and view all the answers

    What is a skill that a phlebotomist may need to perform their duties?

    <p>Computer skills</p> Signup and view all the answers

    What is an important consideration for a phlebotomist when handling patient information?

    <p>Maintaining confidentiality of patient records</p> Signup and view all the answers

    Study Notes

    Clerical Skills and Duties

    • Phlebotomist duties include basic record keeping and other clerical tasks
    • Gathering patient basic information: correct spelling of name, sex, DOB/age, ID, etc.

    Administrative Tasks

    • Calculating prices of tests and informing patients
    • Creating receipts/invoices
    • Handling claim forms for patients
    • Entering information into a logging system (written or computerized)

    Organizational Tasks

    • Organizing and scheduling appointments (e.g., semen analysis, GTT, etc.)
    • Handling inquiries and explaining request forms
    • Answering and making phone calls (follow-up, reminders, informing patients of ready results, etc.)

    Patient Care and Comfort

    • Ensuring the comfort of patients during phlebotomy procedures
    • Hosting patients during their visit

    Data Management

    • Filing request forms and maintaining inventory levels
    • Ordering and restocking supplies
    • Employing computer skills for data management
    • Reporting system management: using templates, storing and backing up reports

    Reporting and Record Keeping

    • Preparing completed and final reports (e.g., CBC, chemistry, urinalysis reports)
    • Maintaining a database for normal and abnormal results
    • Ensuring accurate handwriting and labeling, especially with similar names, DOBs, etc.

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    Description

    This quiz assesses the clerical and administrative tasks of a phlebotomist, including record keeping, patient information gathering, and organizational duties.

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