Podcast
Questions and Answers
What is the primary responsibility of a phlebotomist in terms of patient information?
What is the primary responsibility of a phlebotomist in terms of patient information?
To take patient's basic information, including correct spelling of name, sex, DOB/age, ID, etc.
What is the purpose of a phlebotomist handling claim forms for patients?
What is the purpose of a phlebotomist handling claim forms for patients?
To assist patients with insurance claims related to their tests and procedures.
What is the importance of a phlebotomist maintaining accurate and organized records?
What is the importance of a phlebotomist maintaining accurate and organized records?
To ensure accurate and efficient reporting, storage, and backup of patient results.
What is the role of a phlebotomist in scheduling appointments?
What is the role of a phlebotomist in scheduling appointments?
What is the purpose of a phlebotomist's computer skills in a laboratory setting?
What is the purpose of a phlebotomist's computer skills in a laboratory setting?
What is the importance of a phlebotomist's attention to handwriting and labeling?
What is the importance of a phlebotomist's attention to handwriting and labeling?
What is the purpose of a phlebotomist's database for results keeping?
What is the purpose of a phlebotomist's database for results keeping?
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Study Notes
Phlebotomy Clerical Skills and Duties
- Phlebotomist duties include basic record keeping and other clerical tasks.
- Phlebotomists are responsible for:
- Taking patient basic information, including correct spelling of name, sex, DOB/age, ID, etc.
- Calculating prices of tests and informing patients
- Creating receipts/invoices
- Handling claim forms for patients
- Entering information in a logging system (written or computerized)
- Using bar codes/confidentiality codes
- Filling out consent forms for ID
- Organizing and scheduling appointments (e.g. semen analysis, GTT, etc.)
- Handling inquiries – explaining request forms
- Answering and making phone calls (follow-up, reminders, informing results are ready, etc.)
- Ensuring the comfort of patients
- Filing request forms
- Managing inventory levels
- Ordering and restocking supplies
- Employing computer skills
- Using reporting systems – templates, report storing, and back-up
- Preparing completed and final reports
Sample Reports
- CBC report sample
- Chemistry report sample
- Urinalysis report sample
Results Keeping
- Database for normal and abnormal results
- Importance of careful handwriting and labeling, including similar names, DOB, etc.
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