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Questions and Answers
What is the primary reason for obtaining a patient signature for ambulance transports?
What is the primary reason for obtaining a patient signature for ambulance transports?
Who is considered a Patient Representative or Guardian?
Who is considered a Patient Representative or Guardian?
What is the purpose of obtaining a signature from a Hospital/Receiving Agent?
What is the purpose of obtaining a signature from a Hospital/Receiving Agent?
What is the frequency of re-evaluation for this Standard Operating Guideline?
What is the frequency of re-evaluation for this Standard Operating Guideline?
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What is the term for the electronic document used to record patient care?
What is the term for the electronic document used to record patient care?
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Who is responsible for approving Standard Operating Guidelines?
Who is responsible for approving Standard Operating Guidelines?
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What is the purpose of assigning insurance benefits to the Village of Hoffman Estates?
What is the purpose of assigning insurance benefits to the Village of Hoffman Estates?
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What is the effective date for this Standard Operating Guideline?
What is the effective date for this Standard Operating Guideline?
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What must be selected as the reason when a Patient or Patient Representative signs the claim?
What must be selected as the reason when a Patient or Patient Representative signs the claim?
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In which situation would the ambulance crew be authorized to sign on the patient's behalf?
In which situation would the ambulance crew be authorized to sign on the patient's behalf?
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What happens if a patient is deceased regarding the signature requirement?
What happens if a patient is deceased regarding the signature requirement?
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Who is typically responsible for signing on behalf of a patient if no Patient Representative or Guardian is present?
Who is typically responsible for signing on behalf of a patient if no Patient Representative or Guardian is present?
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Which of the following is NOT a reason for selecting a signature when obtaining a claim?
Which of the following is NOT a reason for selecting a signature when obtaining a claim?
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What must be documented when a person signs on behalf of a Patient?
What must be documented when a person signs on behalf of a Patient?
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Study Notes
Patient Signature Requirement for Ambulance Transports
Purpose
- Compliance with Medicare 42 CFR § 424.36 - Signature requirements for ambulance billing
Definitions
- CFR – Code of Federal Regulations
- ePCR – Electronic Patient Care Report
- Patient Representative or Guardian – includes: • Legal guardian • Relative or other person who receives social security or other governmental benefits on the beneficiary's behalf • Relative or other person who arranges for the beneficiary's treatment or exercises other responsibility for his or her affairs • Representative of an agency or institution that did not furnish the services for which payment is claimed but furnished other care, services, or assistance to the beneficiary
Policy
- Hoffman Estates Fire Department (HEFD) personnel must obtain a beneficiary (patient) signature from all patients transported to a medical facility
- Patient signature is required for insurance benefits to be assigned to the Village of Hoffman Estates
Procedure
- Obtain a signature from the Patient (beneficiary), Patient Representative, or Hospital/Receiving Agent to authorize a claim to Medicare
- Department members can obtain a signature within the “Signature” section provided in ImageTrend on the ePCR
- All attempts should be made to have the patient sign their own claim
- Patient is required to sign unless they are deceased, physically or mentally incapable of signing
- If patient is physically or mentally unable to sign, a signature must be obtained by an “Patient Representative or Guardian”
- If no Patient Representative or Guardian is present, then the Hospital/Receiving Agent may sign on the Patient’s behalf
- Ambulance crew is authorized to sign on the Patient’s behalf only if none of the aforementioned individuals were available or willing to sign the claim
- A reason must be selected when gathering a signature for a claim
- When the Patient or Patient Representative signs the claim, “Release for Billing” must be selected in the “Signature Reason” dropdown box
- If the Hospital/Receiving Agent or EMS Crew Member signs the claim, “Billing/HIPAA Acknowledgement” must be selected in the “Signature Reason” dropdown box
- All persons signing shall have their first and last names documented along with the time stamp of their endorsement
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Description
Test your knowledge on the standard operating guidelines for patient signature requirements during ambulance transports, based on the Hoffman Estates Fire Department's SOPs.