Outlook vs MS Teams Email Usage Quiz
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Questions and Answers

What is an integral part of business communication for achieving a common goal?

  • Social media usage
  • Writing in all capital letters
  • Face-to-face meetings
  • Listening skills (correct)

Which communication tool can be considered inappropriate for discussing business topics at Solifi?

  • Instagram (correct)
  • WhatsApp
  • MS Teams
  • Outlook - Emails

What is a 'don't' mentioned in the best practices for communicating on MS Teams?

  • Using the React feature to respond
  • Using different statuses
  • Greeting and waiting for a response (correct)
  • Starting a chat

In remote communication, what could be an effective way to show active listening?

<p>Using emojis in responses (D)</p> Signup and view all the answers

What is the purpose of Town Halls and AllHands Stand Up Meetings in an organization?

<p>To discuss and interact with employees at scale (B)</p> Signup and view all the answers

When should one consider reaching out to their manager or IT at Solifi?

<p>If they receive a message on Instagram regarding business topics (A)</p> Signup and view all the answers

What percentage of communication is attributed to non-verbal communication, according to the text?

<p>55% (A)</p> Signup and view all the answers

Which of the following is NOT a primary function of body language in communication, according to the text?

<p>Regulate the flow of conversation (B)</p> Signup and view all the answers

Which of the following best describes the role of Microsoft Teams in Solifi's remote communication, according to the text?

<p>A collaboration and communication tool approved by Solifi (C)</p> Signup and view all the answers

What is the primary purpose of email communication at Solifi, as described in the text?

<p>For formal, external communication and proposals (C)</p> Signup and view all the answers

Which of the following is NOT a characteristic of effective active listening, according to the principles of business communication discussed in the text?

<p>Interrupting the speaker frequently (A)</p> Signup and view all the answers

Which of the following is NOT considered a form of non-verbal communication according to the text?

<p>Tone of voice (A)</p> Signup and view all the answers

What is the main purpose of understanding and interpreting other people's body language according to the text?

<p>To pick up on unspoken issues or feelings (A)</p> Signup and view all the answers

Which of the following is a negative consequence of having the wrong non-verbal cues?

<p>Confusing others (B)</p> Signup and view all the answers

What is the main message of the text regarding body language in communication?

<p>Body language makes a big difference in how colleagues perceive you (C)</p> Signup and view all the answers

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