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Outlook vs MS Teams Email Usage Quiz

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Questions and Answers

What is an integral part of business communication for achieving a common goal?

Social media usage

Writing in all capital letters

Face-to-face meetings

Listening skills (correct)

Which communication tool can be considered inappropriate for discussing business topics at Solifi?

Instagram (correct)

MS Teams

Outlook - Emails

What is a 'don't' mentioned in the best practices for communicating on MS Teams?

Using the React feature to respond

Using different statuses

Greeting and waiting for a response (correct)

Starting a chat

In remote communication, what could be an effective way to show active listening?

Using emojis in responses Signup and view all the answers

What is the purpose of Town Halls and AllHands Stand Up Meetings in an organization?

To discuss and interact with employees at scale Signup and view all the answers

When should one consider reaching out to their manager or IT at Solifi?

If they receive a message on Instagram regarding business topics Signup and view all the answers

What percentage of communication is attributed to non-verbal communication, according to the text?

55% Signup and view all the answers

Which of the following is NOT a primary function of body language in communication, according to the text?

Regulate the flow of conversation Signup and view all the answers

Which of the following best describes the role of Microsoft Teams in Solifi's remote communication, according to the text?

A collaboration and communication tool approved by Solifi Signup and view all the answers

What is the primary purpose of email communication at Solifi, as described in the text?

For formal, external communication and proposals Signup and view all the answers

Which of the following is NOT a characteristic of effective active listening, according to the principles of business communication discussed in the text?

Interrupting the speaker frequently Signup and view all the answers

Which of the following is NOT considered a form of non-verbal communication according to the text?

Tone of voice Signup and view all the answers

What is the main purpose of understanding and interpreting other people's body language according to the text?

To pick up on unspoken issues or feelings Signup and view all the answers

Which of the following is a negative consequence of having the wrong non-verbal cues?

Confusing others Signup and view all the answers

What is the main message of the text regarding body language in communication?

Body language makes a big difference in how colleagues perceive you Signup and view all the answers