15 Questions
What is an integral part of business communication for achieving a common goal?
Listening skills
Which communication tool can be considered inappropriate for discussing business topics at Solifi?
What is a 'don't' mentioned in the best practices for communicating on MS Teams?
Greeting and waiting for a response
In remote communication, what could be an effective way to show active listening?
Using emojis in responses
What is the purpose of Town Halls and AllHands Stand Up Meetings in an organization?
To discuss and interact with employees at scale
When should one consider reaching out to their manager or IT at Solifi?
If they receive a message on Instagram regarding business topics
What percentage of communication is attributed to non-verbal communication, according to the text?
55%
Which of the following is NOT a primary function of body language in communication, according to the text?
Regulate the flow of conversation
Which of the following best describes the role of Microsoft Teams in Solifi's remote communication, according to the text?
A collaboration and communication tool approved by Solifi
What is the primary purpose of email communication at Solifi, as described in the text?
For formal, external communication and proposals
Which of the following is NOT a characteristic of effective active listening, according to the principles of business communication discussed in the text?
Interrupting the speaker frequently
Which of the following is NOT considered a form of non-verbal communication according to the text?
Tone of voice
What is the main purpose of understanding and interpreting other people's body language according to the text?
To pick up on unspoken issues or feelings
Which of the following is a negative consequence of having the wrong non-verbal cues?
Confusing others
What is the main message of the text regarding body language in communication?
Body language makes a big difference in how colleagues perceive you
Test your knowledge on how to use Outlook and MS Teams emails for communication, collaboration, confirmational conversations, project updates, and organizing events. Explore how these tools can be utilized for internal and external communication within an organization.
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