MG4031 week 7 lecture 2

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Questions and Answers

What is a significant disadvantage of a matrix structure in project management?

  • It can result in difficult accountability and authority tracking. (correct)
  • It provides specialized assistance for every project.
  • It maximizes the use of specialists.
  • It has a clear definition of project managers.

Which scenario is most suitable for implementing a matrix structure?

  • Short-run, complex products that need quick completion. (correct)
  • Long-term projects with minimal specialization required.
  • Projects with fixed and hierarchical management.
  • Simple products that are easily completed.

What is a potential result of interpersonal and command conflicts in a matrix organizational structure?

  • Increased innovation across projects.
  • Enhanced decision-making speed.
  • Broader organizational objectives alignment.
  • A power struggle between supervisors. (correct)

What aspect does a matrix structure primarily provide for project management?

<p>Maximized use of specialists and flexibility in management. (B)</p>
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Which issue may arise from employees becoming narrow-sighted in a matrix structure?

<p>Loss of focus on wider organizational objectives. (D)</p>
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What is the main outcome of high formalisation within an organisation?

<p>High quality and safety in operations (B)</p>
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Which structure allows for problems to be addressed immediately by employees?

<p>Decentralised Structure (D)</p>
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Which organisational structure is characterized by direct supervision and minimal specialisation?

<p>Simple Structure (D)</p>
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In which type of structure is decision making primarily centralised to maintain uniformity?

<p>Machine Bureaucracy (C)</p>
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What role does responsibility play in organisational structures?

<p>It involves an expectation of performance related to specific tasks (B)</p>
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Which organisational type exemplifies a stable environment requiring standardisation of skills?

<p>Professional Bureaucracy (A)</p>
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What is a defining characteristic of a Divisionalised Structure?

<p>Comprises autonomous divisions catering to distinct markets (B)</p>
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What is typically reduced as formalisation increases within an organization?

<p>Employee engagement and initiative (D)</p>
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What is the primary form of coordination in a machine bureaucracy?

<p>Standardization of outputs (A)</p>
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Which organizational structure is characterized by a combination of functional and product/service structures?

<p>Matrix structure (C)</p>
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What trend involves pushing decision-making responsibilities downwards in an organization?

<p>Increased responsibility and authority (D)</p>
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What best describes adhocracies in terms of their organizational approach?

<p>Decentralized with informal communication (A)</p>
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How do changes in job design reflect modern workforce requirements?

<p>By extending division of labor and promoting multiskilling (C)</p>
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Flashcards

Matrix Project Management Advantages

Matrix Project management leverages specialists, improves project management of complex projects requiring many skills, and emphasizes flexibility.

Matrix Project Management Disadvantages

Potential conflicts arise due to multiple supervisors, impacting decision-making, potentially causing employees to lose sight of larger organizational goals.

Matrix Structure Applications

Suitable for complex, short-term projects requiring many specialized skills in a fast-changing market.

Matrix Structure Alignment

A successful matrix structure needs strong alignment between functional departments and the project management structure for it to function effectively.

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Matrix Structure Management

Careful and strong leadership is critical for optimal functioning within a matrix organizational structure.

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Bureaucratic Strategy

A type of organizational structure where decision-making is centralized at the top and standardization is used for coordination. It's often found in large, stable organizations.

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Adhocracy

A structure used in dynamic environments; decision-making is decentralized, with little formalization, using informal communication to coordinate efforts.

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Flatter Hierarchies

Organizational structures with fewer levels of management, improving information flow and allowing for more innovation.

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Changes in Job Design

Modern organizations often employ multiskilled employees with wider job categories to increase flexibility.

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Matrix Structure

A structure that combines functional and product/service divisions, allowing employees to have two managers.

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Formalisation

The level of rules and procedures in an organization that shape employee jobs.

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Centralized Decision Making

Decision-making authority is held by top management.

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Decentralized Decision Making

Decision-making authority is distributed throughout the organization.

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Simple Structure

Organizational structure common in small, new businesses with minimal specialization and formalization, coordinated through direct supervision.

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Machine Bureaucracy

Organizational structure found in large, established companies in stable environments. Emphasizes standardization of work processes.

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Professional Bureaucracy

Organizational structure found in professional services in stable yet complex environments. Coordination is through standardized skills.

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Divisional Structure

Organizational structure in large firms with multiple distinct markets. Suitable for businesses needing to adapt to varied market sections.

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Responsibility

An obligation to achieve an explicit output or action.

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Study Notes

Structural Operations

  • Formalization: The extent of rules and procedures in employee jobs. High formalization leads to high quality and safety but reduces autonomy.
  • Decision Making: Can be centralized (top-down) or decentralized (distributed). Centralization ensures uniformity, while decentralization allows for quicker problem-solving and employee development.
  • Responsibility: An obligation to complete a task. Delegation is assigning responsibility.
  • Authority: The right to direct performance. Power types were discussed in a previous week.

Universal Approaches to Organizational Design

  • Administrative Management (Fayol): Not detailed in this lecture. Refer to Week 2 Lecture 1 for further information.
  • Bureaucracy (Weber): Not detailed in this lecture. Refer to Week 2 Lecture 1 for further information.

Mintzberg Framework

  • Simple Structure: Found in small businesses. Coordination through direct supervision. CEO holds most power. Reactive to change. (e.g., local garages)
  • Machine Bureaucracy: Large, stable environments. Standardization of work processes. Centralized decision making. (e.g., mass production organizations)
  • Professional Bureaucracy: Complex, stable environments. Standardization of skills. Decentralized decision making. (e.g., universities)

Further Considerations

  • Matrix Structure: Combines functional and product/service structures. Employees have two supervisors. Suitable for diverse activities or project-based work but with potential for conflicts.
  • Divisionalised Structure: Large organizations with divisions. Each division can be a machine bureaucracy.
  • Adhocracy: Complex, dynamic environments. Coordination through mutual adjustment. Decentralized decision making, a lot of specialists. (e.g., innovative companies)
  • Modern Business Design Trends: Flatter hierarchies, changes in job design (flexible, multi-skilled), increased employee responsibility, team mechanisms.
  • Matrix Structure Advantages/Disadvantages: Innovation, specialization, flexible managers / two supervisors, interpersonal/command conflicts, slow decision-making.
  • Matrix Structure's Appropriateness: Suitable for short-term, complex products/projects. Requires strong alignment between functional groups.

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MG4031 Week 07 Lecture 02 PDF

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