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Organizational Behavior

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Questions and Answers

Which of the following is a visible aspect of organizational behavior?

Attitudes
Formal authority (correct)
Group norms
Perceptions

Which of the following is an example of workplace misbehavior?

Volunteering for extended job activities
Avoiding unnecessary conflicts
Helping others in a group
Deviance (correct)

What is the focus of organizational behavior?

Conflict
Team building
Individual behavior (correct)
Culture

Which of the following is a goal of organizational behavior?

All of the above (D) Signup and view all the answers

What are the hidden aspects of organizational behavior?

Interpersonal and intergroup conflicts (C) Signup and view all the answers

What is employee productivity?

A performance measure of both work efficiency and effectiveness (B) Signup and view all the answers

What is absenteeism?

The failure to show up at work (B) Signup and view all the answers

What is turnover?

The voluntary and involuntary permanent withdrawal from an organization (A) Signup and view all the answers

What is organizational citizenship behavior?

Discretionary behavior that's not part of an employee's formal job description (D) Signup and view all the answers

Which of the following is NOT one of the three components of an attitude?

Job satisfaction (D) Signup and view all the answers

What is job satisfaction?

The employee's general attitude towards the job (B) Signup and view all the answers

What is job involvement?

The degree to which an employee identifies with their job (B) Signup and view all the answers

What is organizational commitment?

The employee's loyalty to the organization (A) Signup and view all the answers

What is employee engagement?

The extent employees are connected to their jobs (D) Signup and view all the answers

Which of the following is NOT one of the top 5 contributing factors to employee engagement?

Base pay (B) Signup and view all the answers

Do individuals' attitudes and behaviors need to be consistent?

Yes (C) Signup and view all the answers

What is cognitive dissonance theory?

The discomfort felt when there is a contradiction between attitudes and behavior (C) Signup and view all the answers

What role do attitudes play in job performance?

Attitudes have a significant impact on job performance (A) Signup and view all the answers

What attitudes might employees hold?

Attitudes towards their job (A) Signup and view all the answers