Podcast
Questions and Answers
What is the outcome of increasing the effective capacity of an operation?
What is the outcome of increasing the effective capacity of an operation?
- Reducing the investment required per unit of output (correct)
- Increasing the number of customer requests
- Reducing the physical resources of the operation
- Decreasing the quality of the product or service
What is the result of accumulating knowledge about producing a product or service?
What is the result of accumulating knowledge about producing a product or service?
- Increasing the operation's costs
- Decreasing the operation's capabilities
- Building capabilities for future innovation (correct)
- Reducing the quality of the product or service
Why is it important to have an operation that is innovative in how it uses its physical resources?
Why is it important to have an operation that is innovative in how it uses its physical resources?
- To increase the effective capacity of the operation (correct)
- To increase the operation's costs
- To decrease the quality of the product or service
- To reduce the operation's capabilities
What is a key aspect of operations performance at the level of an operation's processes?
What is a key aspect of operations performance at the level of an operation's processes?
What is meant by 'quality' in the context of operations performance?
What is meant by 'quality' in the context of operations performance?
What is another term for 'speed' in the context of operations performance?
What is another term for 'speed' in the context of operations performance?
What is the consequence of not using operations to build capabilities for future innovation?
What is the consequence of not using operations to build capabilities for future innovation?
What is the purpose of judging individual processes within an operation?
What is the purpose of judging individual processes within an operation?
What is the outcome of not accumulating knowledge about producing a product or service?
What is the outcome of not accumulating knowledge about producing a product or service?
What is a key role of operations in reducing investment required per unit of output?
What is a key role of operations in reducing investment required per unit of output?
What is the importance of building capabilities in operations?
What is the importance of building capabilities in operations?
