Operations Management: Design of Goods and Services Quiz
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Questions and Answers

Which of the following statements about Regal Marine's attempts to keep in touch with customers and respond to the marketplace is true?

  • Regal Marine has successfully kept in touch with customers despite changing consumer tastes and maritime engineering improvements.
  • Regal Marine's attempts to keep in touch with customers and respond to the marketplace are hindered by external factors.
  • Consumer tastes and maritime engineering improvements make it impossible for Regal Marine to keep in touch with customers. (correct)
  • Regal Marine has adapted to changing consumer tastes and maritime engineering improvements.
  • What is the focus of product strategy according to the text?

  • Developing a competitive advantage via diversification
  • Developing a competitive advantage via differentiation, low cost, rapid response, or a combination of these (correct)
  • Maintaining status quo in the market
  • Focusing solely on rapid response to market changes
  • What is the objective of the product decision according to the text?

  • To ignore market demands and focus on internal operations
  • To develop and implement a product strategy that meets the demands of the marketplace with a competitive advantage (correct)
  • To create a product strategy based on personal preferences
  • To avoid any product development efforts
  • Which of the following is NOT one of the four phases of the product life cycle according to the text?

    <p>Incubation</p> Signup and view all the answers

    In which stage of the product life cycle will operations managers be particularly concerned with adding capacity or enhancing existing capacity according to the text?

    <p>Growth</p> Signup and view all the answers

    Which of the following is NOT mentioned as a focus of product strategy in the text?

    <p>High cost</p> Signup and view all the answers

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