Design and Management of Goods and Services Quiz

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NoiselessCarnelian
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Questions and Answers

Which aspect of product design determines cost, quality, sustainability, and human resources?

Design of goods and services

What does managing quality involve?

Establishing policies and producers to achieve quality

What does process and capacity design determine?

How a good or service is produced

What does location strategy consider?

<p>Nearness to customers, suppliers, and talent</p> Signup and view all the answers

What does layout strategy determine?

<p>Efficient flow of materials, people, and information</p> Signup and view all the answers

Study Notes

Operations Management

  • Design of goods and services determines cost, quality, sustainability, and human resources
  • Managing quality involves designing in quality, quality control, and quality improvement
  • Process and capacity design determine the capabilities and limitations of the production process
  • Location strategy considers factors such as proximity to suppliers, customers, and competitors when deciding where to locate facilities
  • Layout strategy determines the physical arrangement of facilities and equipment to maximize efficiency and productivity

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