16 Questions
Who is considered the sender in the communication process?
The person transmitting the message
What does the channel refer to in the communication process?
The method of transmitting the message
Which component of the receiver involves auditory, visual, and kinesthetic processes?
Physiological component
What is considered as the message in the communication process?
The thought, idea, or emotion sent by one person to another
Which aspect of communication involves interpreting stimuli and converting them into meaning?
Cognitive element
What is the process of exchanging information between the sender and receiver called?
Communication
What are the two methods of communication mentioned in the text?
Verbal and nonverbal
Which aspect of a message is believed to be more honest than verbal communication?
Body language
What percentage of the context of a message is estimated to be conveyed by the tone of voice?
23%
Which method of verbal communication involves the receiver understanding and attaching meaning to written words?
Writing/Reading
What term is used to refer to communication without using speech or writing?
Nonverbal communication
What is interpreted as meaning self-confidence, competence, and a positive self-image?
Posture and gait
Which aspect of nonverbal communication is often used to clarify a verbal message or emphasize an idea?
Gestures
What must occur for communication to take place according to the text?
Speaking and listening
"Nurses must also be aware of and sensitive to the client’s nonverbal messages." This statement refers to which method of communication?
"Nonverbal Communication"
"Since nonverbal communication is usually conveyed unconsciously by the sender, it is believed to be more honest than verbal communication." This statement refers to which aspect of communication?
Body language
Study Notes
Communication Process
- The sender is the person who initiates the communication process.
- The channel refers to the medium through which the message is transmitted.
Receiver's Component
- The receiver's perceptual component involves auditory, visual, and kinesthetic processes.
Message
- The message is the information or idea being conveyed by the sender.
Interpretation
- Perception is the aspect of communication that involves interpreting stimuli and converting them into meaning.
Communication Methods
- The process of exchanging information between the sender and receiver is called communication.
- The two methods of communication mentioned are verbal and nonverbal communication.
Nonverbal Communication
- Nonverbal cues, such as tone of voice, are believed to be more honest than verbal communication.
- The tone of voice is estimated to convey around 38% of the context of a message.
- Nonverbal communication is often used to clarify a verbal message or emphasize an idea.
Verbal Communication
- Reading involves the receiver understanding and attaching meaning to written words.
Nonverbal Cues
- Body language is a term used to refer to communication without using speech or writing.
- Confident body language is often interpreted as meaning self-confidence, competence, and a positive self-image.
Nursing and Nonverbal Communication
- Nurses must be aware of and sensitive to the client's nonverbal messages.
- Nonverbal communication is believed to be more honest than verbal communication because it is usually conveyed unconsciously by the sender.
Test your knowledge of the communication process in nursing with this quiz covering the exchange of information between sender and receiver, verbal and nonverbal communication, and more.
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