Questions and Answers
Who is referred to as the sender in communication?
The person with a thought, idea, or emotion to convey
What is the message in communication?
The thought, idea, or emotion one person sends to another person
What is the process of communication?
Exchanging information between the sender and receiver
Which component involves interpreting stimuli and converting them into meaning?
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What is the channel in communication?
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What influences communication in the healthcare team?
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What is the term used to describe a person's collection of influences including culture, age, emotions, language, and attention?
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Which method of communication is believed to be more honest than verbal communication because it is usually conveyed unconsciously by the sender?
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What is estimated to convey 23% of the context of a message?
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Which aspect of nonverbal communication is often used to help clarify a verbal message or emphasize an idea?
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Which method of communication involves the use of words, either spoken or written, to send a message?
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What must occur for communication to take place, according to the text?
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What is the term used to describe the method of sending a message without using speech or writing?
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Which nonverbal aspect is usually interpreted as meaning self-confidence, competence, and a positive self-image?
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What are the two methods of communicating mentioned in the passage?
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Which element of nonverbal communication may be used to hold another’s attention or relieve stress?
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Study Notes
Communication Basics
- The sender is the person who initiates the communication process.
- The message is the information, idea, or thought that the sender wants to convey.
Communication Process
- The process of communication involves the sender, message, channel, receiver, and feedback.
Receiver's Role
- The receiver is the component that interprets stimuli and converts them into meaning.
Channel
- The channel is the medium through which the message is sent.
Influences on Healthcare Team Communication
- Communication in the healthcare team is influenced by factors such as culture, age, emotions, language, and attention.
Personal Influences
- The term "personal filters" is used to describe a person's collection of influences, including culture, age, emotions, language, and attention.
Nonverbal Communication
- Nonverbal communication is believed to be more honest than verbal communication because it is usually conveyed unconsciously by the sender.
- Nonverbal communication is estimated to convey 23% of the context of a message.
- The aspect of nonverbal communication that is often used to help clarify a verbal message or emphasize an idea is body language.
- A person's posture is usually interpreted as meaning self-confidence, competence, and a positive self-image.
- Eye contact is an element of nonverbal communication that may be used to hold another's attention or relieve stress.
Methods of Communication
- The two methods of communication mentioned in the passage are verbal and nonverbal communication.
- Verbal communication involves the use of words, either spoken or written, to send a message.
- Nonverbal communication is the method of sending a message without using speech or writing.
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