Nursing: Communication Process
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Questions and Answers

Who is referred to as the sender in communication?

  • The person with a thought, idea, or emotion to convey (correct)
  • The person conveying emotions
  • The person interpreting sounds
  • The person receiving the message
  • What is the message in communication?

  • Auditory, visual, and kinesthetic processes
  • The thought, idea, or emotion one person sends to another person (correct)
  • The act of perceiving sounds
  • The method by which a message is transmitted
  • What is the process of communication?

  • Conveying emotions to another person
  • Receiving feedback from the receiver
  • Exchanging information between the sender and receiver (correct)
  • Interpreting sounds and attaching meaning to them
  • Which component involves interpreting stimuli and converting them into meaning?

    <p>Cognitive element</p> Signup and view all the answers

    What is the channel in communication?

    <p>The method by which a message may be transmitted</p> Signup and view all the answers

    What influences communication in the healthcare team?

    <p>Influences</p> Signup and view all the answers

    What is the term used to describe a person's collection of influences including culture, age, emotions, language, and attention?

    <p>Frame of reference</p> Signup and view all the answers

    Which method of communication is believed to be more honest than verbal communication because it is usually conveyed unconsciously by the sender?

    <p>Nonverbal communication</p> Signup and view all the answers

    What is estimated to convey 23% of the context of a message?

    <p>Intonation</p> Signup and view all the answers

    Which aspect of nonverbal communication is often used to help clarify a verbal message or emphasize an idea?

    <p>Gestures</p> Signup and view all the answers

    Which method of communication involves the use of words, either spoken or written, to send a message?

    <p>Verbal communication</p> Signup and view all the answers

    What must occur for communication to take place, according to the text?

    <p>Speaking and listening</p> Signup and view all the answers

    What is the term used to describe the method of sending a message without using speech or writing?

    <p>Nonverbal communication</p> Signup and view all the answers

    Which nonverbal aspect is usually interpreted as meaning self-confidence, competence, and a positive self-image?

    <p>Posture and gait</p> Signup and view all the answers

    What are the two methods of communicating mentioned in the passage?

    <p>Verbal and nonverbal communication</p> Signup and view all the answers

    Which element of nonverbal communication may be used to hold another’s attention or relieve stress?

    <p>Gestures</p> Signup and view all the answers

    Study Notes

    Communication Basics

    • The sender is the person who initiates the communication process.
    • The message is the information, idea, or thought that the sender wants to convey.

    Communication Process

    • The process of communication involves the sender, message, channel, receiver, and feedback.

    Receiver's Role

    • The receiver is the component that interprets stimuli and converts them into meaning.

    Channel

    • The channel is the medium through which the message is sent.

    Influences on Healthcare Team Communication

    • Communication in the healthcare team is influenced by factors such as culture, age, emotions, language, and attention.

    Personal Influences

    • The term "personal filters" is used to describe a person's collection of influences, including culture, age, emotions, language, and attention.

    Nonverbal Communication

    • Nonverbal communication is believed to be more honest than verbal communication because it is usually conveyed unconsciously by the sender.
    • Nonverbal communication is estimated to convey 23% of the context of a message.
    • The aspect of nonverbal communication that is often used to help clarify a verbal message or emphasize an idea is body language.
    • A person's posture is usually interpreted as meaning self-confidence, competence, and a positive self-image.
    • Eye contact is an element of nonverbal communication that may be used to hold another's attention or relieve stress.

    Methods of Communication

    • The two methods of communication mentioned in the passage are verbal and nonverbal communication.
    • Verbal communication involves the use of words, either spoken or written, to send a message.
    • Nonverbal communication is the method of sending a message without using speech or writing.

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    Description

    Learn about the process of communication in nursing, including verbal and nonverbal communication, and the exchange of information between the sender and receiver. This quiz covers the key aspects of effective communication in healthcare.

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