Communication Process in Nursing

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Questions and Answers

What is the basic component of human relationships, including nursing?

  • Establishing a nurse-client relationship
  • Exchanging information or feelings between two or more people
  • Collecting assessment data
  • Sending and receiving of a message (correct)

What is the primary purpose of the communication process in nursing?

  • To establish a nurse-client relationship
  • To influence others and obtain information (correct)
  • To initiate interventions and evaluate outcomes
  • To prevent legal problems

Which of the following is NOT a step in the communication process?

  • Receiver
  • Encoding (correct)
  • Sender
  • Message

What is the purpose of the response/feedback in the communication process?

<p>To allow the sender to correct or reward the message (B)</p> Signup and view all the answers

Which mode of communication is NOT mentioned in the text?

<p>Gestural Communication (B)</p> Signup and view all the answers

What is the primary goal of the nursing process?

<p>To establish plans to meet identified needs (D)</p> Signup and view all the answers

Which step comes after the assessment in the nursing process?

<p>Diagnosis (C)</p> Signup and view all the answers

What is a major component of critical thinking in nursing?

<p>Creativity (D)</p> Signup and view all the answers

What is the purpose of 'establishing a database' in the nursing assessment phase?

<p>Collect and organize data about the client's concerns (B)</p> Signup and view all the answers

What is the final step in the nursing process?

<p>Evaluation (B)</p> Signup and view all the answers

Which of the following is NOT a type of data mentioned in the text?

<p>Reviewing literature data (A)</p> Signup and view all the answers

What is the primary purpose of documentation in nursing care?

<p>To provide a complete record of a patient's care (D)</p> Signup and view all the answers

Which type of nursing documentation is described as a 'chronological account' of the patient's status and nursing interventions?

<p>Traditional narrative charting (C)</p> Signup and view all the answers

What does the 'S' in SOAPIE charting stand for?

<p>Subjective data (A)</p> Signup and view all the answers

What is the purpose of the 'Plan' component in SOAPIE charting?

<p>To outline the strategy for relieving the patient's problems (C)</p> Signup and view all the answers

What is the purpose of the 'Intervention' component in SOAPIE charting?

<p>To describe the measures taken by the nurse to achieve an expected outcome (B)</p> Signup and view all the answers

What is the primary reason that nursing documentation may be used legally?

<p>To provide evidence of the care provided (B)</p> Signup and view all the answers

What does the pace and intonation of speech indicate?

<p>Interest, anxiety, boredom, or fear (A)</p> Signup and view all the answers

Why is adaptability important in communication?

<p>To adjust spoken messages based on client cues (A)</p> Signup and view all the answers

What is a key aspect of non-verbal communication?

<p>Gestures and facial expressions (C)</p> Signup and view all the answers

Why is clarity and brevity important in communication?

<p>To ensure the message is direct and simple (B)</p> Signup and view all the answers

How does humor function in communication?

<p>As a positive tool to help clients in difficult situations (C)</p> Signup and view all the answers

What does credibility in communication entail?

<p>Conveying trustworthiness and reliability (D)</p> Signup and view all the answers

What is the official NANDA definition of a nursing diagnosis?

<p>A clinical judgment concerning a human response to health conditions (B)</p> Signup and view all the answers

When creating a nursing care plan, what does SMART stand for?

<p>Specific, Measurable, Achievable, Realistic, Timely (C)</p> Signup and view all the answers

What does Maslow's Hierarchy of Needs prioritize in nursing care?

<p>Biological and physiological needs (A)</p> Signup and view all the answers

What do evidenced-based interventions refer to in nursing?

<p>Treatments proven effective through outcome evaluations (D)</p> Signup and view all the answers

According to Jovellanos ('27), what does he challenge nurses to examine?

<p>The 'why' behind existing methods and processes for improvement (D)</p> Signup and view all the answers

In nursing evaluation, what is the purpose of measuring goal achievement?

<p>To identify factors that positively or negatively influence goal achievement (B)</p> Signup and view all the answers

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Study Notes

Communication

  • Exchanging information or feelings between two or more people, a basic component of human relationships, including nursing.
  • Essential for establishing a nurse-client relationship, collecting assessment data, initiating interventions, evaluating outcomes, and promoting health.

Communication Process

  • Sender: conveys a message, encoded.
  • Message: what is being conveyed.
  • Receiver: listener, observer, decoder, to whom the message is for.
  • Response/feedback: message returned to the sender, allowing correction or reward.

Modes of Communication

  • Verbal communication: spoken or written word.
  • Non-verbal communication: gestures, facial expressions, and touch, also known as "body language".

Documentation

  • The process of preparing a complete record of a patient's care.
  • Accurate, detailed charting shows the extent and quality of care provided, treatment, and education.

Types of Documentation

  • Traditional narrative: a chronological account of patient's status, nursing interventions, and response.
  • SOAPIE charting: includes subjective, objective, assessment, plan, intervention, and evaluation data.

Nursing Process

  • A systematic, rational method of planning and providing individualized nursing care.
  • Cyclical, with goals including identifying health status, establishing plans, and delivering interventions.
  • The five steps of the nursing process: assessment, diagnosis, planning, intervention, and evaluation.

Critical Thinking

  • A process of analyzing problems or phenomena based on gathered data.
  • An essential skill in the nursing process, interrelated with problem-solving and decision-making.
  • Guides a nurse in generating, implementing, and evaluating approaches to client care and professional concerns.

Assessment

  • Collecting and organizing data, establishing a database about the client's concerns.
  • Activities: establishing a database, updating data, organizing data, validating data, and communicating/documenting data.
  • Types of data: subjective, objective, and assessment data.

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