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A job is a set of unrelated duties.
False
Workflow design involves analyzing the tasks required for producing a product or service.
True
Job family refers to a grouping of unrelated jobs with different content.
False
A technical service representative provides technical support to customers in person.
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Task is a general term for what a person does in a job.
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Job analysis is insignificant in understanding the elements of workflow.
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Job description includes a list of knowledge, skills, abilities, and other characteristics a job holder must have.
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In a centralized structure, authority is spread among people.
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Job analysis involves providing accurate estimates on time spent on tasks by supervisors.
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National Occupational Classification provides standardized sources of information about jobs.
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People who currently hold the position in the organization are referred to as Observers in job analysis.
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Work Flow Design is about ideally bringing together people to collaborate and efficiently produce the outputs.
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The NOC goes through a major review and revision process every five years.
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The NOC contains comprehensive descriptions of about 30,000 occupations.
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The Fleishman Job Analysis System evaluates jobs based on physical characteristics.
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Job analysis should not consider the context of strategy, structure, and performance.
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Downsizing may require changes in the nature of jobs.
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Traditional job analysis is more suitable for project-based organizational structures than analyzing work flows.
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Time swaps involve an employee working longer hours on another day to make up for time off taken for personal reasons.
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Split shifts refer to working multiple periods during the same day, with no defined time limit.
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Time off in lieu allows overtime to be compensated by getting additional pay for extra hours worked.
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Part-time work is generally defined as working fewer than 30 hours per week in most locations.
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Part-time positions are not usually beneficial for employers as they require a full-time commitment.
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Remote work and Work From Home are examples of part-time work arrangements.
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Part-time workers are usually entitled to the same employee benefits as full-time staff.
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Ergonomics is the study of the interface between individuals' physiology and the characteristics of the mental work environment.
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Cognitive ergonomics recognizes only the limitations of the mind, not its capabilities.
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Job analysis helps in identifying specific skills and capabilities required to fulfill a job.
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Job analysis does not inform the definition of a viable job description.
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Identifying risks associated with a job is not part of the benefits of designing and creating company own job analysis.
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