Podcast
Questions and Answers
What are the three key elements of motivation?
What are the three key elements of motivation?
- Direction, intensity, and persistence (correct)
- Reward, reinforcement, and recognition
- Intrinsic, extrinsic, and situational factors
- Goals, expectations, and achievements
What does goal-setting theory primarily emphasize?
What does goal-setting theory primarily emphasize?
- Setting vague and flexible goals
- The impact of challenging and specific goals (correct)
- The relationship between goals and financial rewards
- The emotional response to goal achievement
Which theory focuses on the perceived fairness of reward distribution?
Which theory focuses on the perceived fairness of reward distribution?
- Expectancy theory
- Self-determination theory
- Distributive justice (correct)
- Reinforcement theory
What unintended consequence can arise from inappropriate goal setting?
What unintended consequence can arise from inappropriate goal setting?
Which of the following is NOT a form of organizational justice?
Which of the following is NOT a form of organizational justice?
What is a potential risk of setting indiscriminate sales goals?
What is a potential risk of setting indiscriminate sales goals?
Which contemporary motivational theory complements ones that focus on goals?
Which contemporary motivational theory complements ones that focus on goals?
What implication does employee job engagement have for managers?
What implication does employee job engagement have for managers?
What does Maslow's theory suggest about motivating individuals based on their current needs?
What does Maslow's theory suggest about motivating individuals based on their current needs?
Which factors are considered intrinsic according to Herzberg's Two-Factor Theory?
Which factors are considered intrinsic according to Herzberg's Two-Factor Theory?
According to Herzberg's model, what is the opposite of satisfaction?
According to Herzberg's model, what is the opposite of satisfaction?
Which of the following accurately describes hygiene factors in Herzberg’s theory?
Which of the following accurately describes hygiene factors in Herzberg’s theory?
What are the three key needs identified in McClelland’s Theory of Needs?
What are the three key needs identified in McClelland’s Theory of Needs?
What does McClelland’s need for power (nPow) focus on?
What does McClelland’s need for power (nPow) focus on?
Why is Herzberg’s Two-Factor Theory considered influential despite criticisms?
Why is Herzberg’s Two-Factor Theory considered influential despite criticisms?
Which type of factor does Herzberg categorize as hygiene factors?
Which type of factor does Herzberg categorize as hygiene factors?
What has been a major criticism of Herzberg's Two-Factor Theory?
What has been a major criticism of Herzberg's Two-Factor Theory?
What does the need for achievement (nAch) reflect in McClelland’s Theory?
What does the need for achievement (nAch) reflect in McClelland’s Theory?
Which of the following statements best describes the relationship between satisfaction and dissatisfaction in Herzberg's theory?
Which of the following statements best describes the relationship between satisfaction and dissatisfaction in Herzberg's theory?
Which statement about Maslow’s Hierarchy of Needs is correct?
Which statement about Maslow’s Hierarchy of Needs is correct?
In the context of work motivation, which statement aligns with the essence of McClelland's theory?
In the context of work motivation, which statement aligns with the essence of McClelland's theory?
What is the primary definition of motivation as discussed in the content?
What is the primary definition of motivation as discussed in the content?
Which element of motivation focuses on how hard a person tries?
Which element of motivation focuses on how hard a person tries?
Maslow’s hierarchy of needs includes which of the following needs?
Maslow’s hierarchy of needs includes which of the following needs?
What was one consequence of the unrealistic goals at Wells Fargo?
What was one consequence of the unrealistic goals at Wells Fargo?
What is suggested about organizations that effectively repair relationships after ethical transgressions?
What is suggested about organizations that effectively repair relationships after ethical transgressions?
Which need in Maslow's hierarchy is focused on personal growth and realizing one's potential?
Which need in Maslow's hierarchy is focused on personal growth and realizing one's potential?
What is the persistence dimension of motivation concerned with?
What is the persistence dimension of motivation concerned with?
What are common ways employees waste time at work according to the content?
What are common ways employees waste time at work according to the content?
Which organization was mentioned as seeking real change in culture and ethics?
Which organization was mentioned as seeking real change in culture and ethics?
What does the quality of effort refer to in motivation?
What does the quality of effort refer to in motivation?
Which element is NOT part of Maslow's original hierarchy of needs?
Which element is NOT part of Maslow's original hierarchy of needs?
How can motivation positively influence employee behavior according to the content?
How can motivation positively influence employee behavior according to the content?
Which of the following statements best represents a common misconception about motivation?
Which of the following statements best represents a common misconception about motivation?
What is a potential negative effect of providing extrinsic incentives on intrinsic motivation?
What is a potential negative effect of providing extrinsic incentives on intrinsic motivation?
According to self-concordance theory, how should individuals choose their job?
According to self-concordance theory, how should individuals choose their job?
What key factor contributes to higher performance according to goal-setting theory?
What key factor contributes to higher performance according to goal-setting theory?
What role does feedback play in the goal-setting process?
What role does feedback play in the goal-setting process?
Which of the following statements about intrinsic motivation is accurate?
Which of the following statements about intrinsic motivation is accurate?
Which factor does NOT influence the goals-performance relationship?
Which factor does NOT influence the goals-performance relationship?
In a workplace setting, which method can increase employee motivation?
In a workplace setting, which method can increase employee motivation?
Which kind of feedback is considered more powerful in determining performance?
Which kind of feedback is considered more powerful in determining performance?
What is the suggested effect of participative goal setting on performance?
What is the suggested effect of participative goal setting on performance?
What type of goals tend to elicit a higher level of effort once accepted?
What type of goals tend to elicit a higher level of effort once accepted?
How can intrinsic motivation affect job satisfaction?
How can intrinsic motivation affect job satisfaction?
Which characteristic of goals is crucial for increasing performance according to goal-setting theory?
Which characteristic of goals is crucial for increasing performance according to goal-setting theory?
What kind of goal will likely provide more achievement and happiness even if not attained?
What kind of goal will likely provide more achievement and happiness even if not attained?
What does goal commitment refer to in the context of goal-setting theory?
What does goal commitment refer to in the context of goal-setting theory?
What is the need for affiliation (nAff) primarily concerned with?
What is the need for affiliation (nAff) primarily concerned with?
How do high achievers typically perform best?
How do high achievers typically perform best?
What is generally true about employees with a high level of need for achievement (nAch)?
What is generally true about employees with a high level of need for achievement (nAch)?
According to the content, which personality trait may hinder the fulfillment of the need for affiliation (nAff)?
According to the content, which personality trait may hinder the fulfillment of the need for affiliation (nAff)?
What has research suggested about managerial success concerning nAff and nPow?
What has research suggested about managerial success concerning nAff and nPow?
What aspect of self-determination theory primarily concerns the intrinsic motivation of individuals?
What aspect of self-determination theory primarily concerns the intrinsic motivation of individuals?
What effect can extrinsic rewards have on intrinsic motivation according to cognitive evaluation theory?
What effect can extrinsic rewards have on intrinsic motivation according to cognitive evaluation theory?
What is the main implication of self-determination theory regarding extrinsic rewards?
What is the main implication of self-determination theory regarding extrinsic rewards?
What behavior is typically observed in teams with a high level of nAff?
What behavior is typically observed in teams with a high level of nAff?
In McClelland's research, what has been found about employees high in nAch?
In McClelland's research, what has been found about employees high in nAch?
What is the primary focus of self-determination theory?
What is the primary focus of self-determination theory?
How does agreeableness relate to the fulfillment of nAff?
How does agreeableness relate to the fulfillment of nAff?
The theory of motivation emphasizing the importance of autonomy, competence, and relatedness is known as:
The theory of motivation emphasizing the importance of autonomy, competence, and relatedness is known as:
What is a key factor that enhances goal commitment in individuals?
What is a key factor that enhances goal commitment in individuals?
Which type of tasks are more positively influenced by goal-setting according to the content?
Which type of tasks are more positively influenced by goal-setting according to the content?
In collectivistic cultures, what type of goals may be more motivating?
In collectivistic cultures, what type of goals may be more motivating?
What is the focus of individuals who exhibit a prevention strategy during goal pursuit?
What is the focus of individuals who exhibit a prevention strategy during goal pursuit?
What is a characteristic of Management by Objectives (MBO)?
What is a characteristic of Management by Objectives (MBO)?
What can happen when individuals self-affirm their core values after an initial failure?
What can happen when individuals self-affirm their core values after an initial failure?
What negatively impacts adaptation and creativity when learning is prioritized?
What negatively impacts adaptation and creativity when learning is prioritized?
What does a promotion focus typically promote in terms of performance outcomes?
What does a promotion focus typically promote in terms of performance outcomes?
Which management style is increasingly associated with aggressive goal-setting, sometimes referred to as 'stretch goals'?
Which management style is increasingly associated with aggressive goal-setting, sometimes referred to as 'stretch goals'?
Why might some individuals not abandon an unattainable goal when it could be beneficial?
Why might some individuals not abandon an unattainable goal when it could be beneficial?
How are objectives structured in a typical MBO program?
How are objectives structured in a typical MBO program?
What is a potential downside of overly effective goals?
What is a potential downside of overly effective goals?
What aspect of goal setting potentially varies across different cultures?
What aspect of goal setting potentially varies across different cultures?
Why do lower-unit managers often participate in setting their own goals in MBO?
Why do lower-unit managers often participate in setting their own goals in MBO?
What is one primary reason that MBO programs may fail?
What is one primary reason that MBO programs may fail?
Which factor can enhance self-efficacy according to Bandura's research?
Which factor can enhance self-efficacy according to Bandura's research?
What is a potential negative consequence of tying money to goal attainment?
What is a potential negative consequence of tying money to goal attainment?
How does self-efficacy affect individual performance during challenging tasks?
How does self-efficacy affect individual performance during challenging tasks?
What is enactive mastery?
What is enactive mastery?
Which statement is true about the relationship between setting difficult goals and self-efficacy?
Which statement is true about the relationship between setting difficult goals and self-efficacy?
Which of these is NOT a source for increasing self-efficacy as described by Bandura?
Which of these is NOT a source for increasing self-efficacy as described by Bandura?
In what way can time pressure negatively affect ethical decision-making?
In what way can time pressure negatively affect ethical decision-making?
What is reinforcement theory primarily concerned with?
What is reinforcement theory primarily concerned with?
How can negative feedback influence individuals with different levels of self-efficacy?
How can negative feedback influence individuals with different levels of self-efficacy?
Which of the following best describes expectancy theory?
Which of the following best describes expectancy theory?
What happens to individuals with low self-efficacy during challenging situations?
What happens to individuals with low self-efficacy during challenging situations?
What ethical risk is associated with intense goal attainment pressure?
What ethical risk is associated with intense goal attainment pressure?
Which concept best describes the role of feedback in self-efficacy development?
Which concept best describes the role of feedback in self-efficacy development?
What is the primary process that transforms observation into actual performance in a workplace setting?
What is the primary process that transforms observation into actual performance in a workplace setting?
Which aspect of expectancy theory refers to the belief that performance will lead to desired rewards?
Which aspect of expectancy theory refers to the belief that performance will lead to desired rewards?
When employees perceive a weak link between their effort and performance, what effect is likely to occur?
When employees perceive a weak link between their effort and performance, what effect is likely to occur?
According to expectancy theory, what must an employee believe for their motivation to be maximized?
According to expectancy theory, what must an employee believe for their motivation to be maximized?
What would likely demotivate employees regarding performance appraisal systems?
What would likely demotivate employees regarding performance appraisal systems?
What does the valence aspect of expectancy theory indicate?
What does the valence aspect of expectancy theory indicate?
What can lead an individual to receive low performance appraisals despite high effort in their work?
What can lead an individual to receive low performance appraisals despite high effort in their work?
What might discourage stock analysts from placing sell ratings on stocks?
What might discourage stock analysts from placing sell ratings on stocks?
In expectancy theory, what does the performance-reward relationship indicate?
In expectancy theory, what does the performance-reward relationship indicate?
Which of the following can limit a manager's ability to motivate employees effectively?
Which of the following can limit a manager's ability to motivate employees effectively?
What is the Pygmalion effect primarily associated with?
What is the Pygmalion effect primarily associated with?
Which aspect enhances the effects of the Pygmalion effect in the workplace?
Which aspect enhances the effects of the Pygmalion effect in the workplace?
What is a form of motivation often overlooked due to limited rewards distribution?
What is a form of motivation often overlooked due to limited rewards distribution?
What is enactive mastery in training programs?
What is enactive mastery in training programs?
What would increase the chance of high performance among employees according to expectancy theory?
What would increase the chance of high performance among employees according to expectancy theory?
Reinforcement theory primarily focuses on which of the following?
Reinforcement theory primarily focuses on which of the following?
Operant conditioning theory suggests that behavior is shaped by what?
Operant conditioning theory suggests that behavior is shaped by what?
What does Skinner's radical behaviorism reject as causes of behavior?
What does Skinner's radical behaviorism reject as causes of behavior?
In reinforcement theory, what is the role of reinforcers?
In reinforcement theory, what is the role of reinforcers?
Social-learning theory acknowledges the importance of which of the following processes?
Social-learning theory acknowledges the importance of which of the following processes?
What is a key feature that influences how individuals learn from models according to social-learning theory?
What is a key feature that influences how individuals learn from models according to social-learning theory?
According to operant conditioning, which of the following is most likely to occur if behavior is not rewarded?
According to operant conditioning, which of the following is most likely to occur if behavior is not rewarded?
What type of learning does social-learning theory emphasize in addition to direct experience?
What type of learning does social-learning theory emphasize in addition to direct experience?
What is a common misconception about reinforcement theory?
What is a common misconception about reinforcement theory?
Which outcome is most directly linked to effective training programs?
Which outcome is most directly linked to effective training programs?
In the context of reinforcement theory, what happens when an individual receives inconsistent rewards?
In the context of reinforcement theory, what happens when an individual receives inconsistent rewards?
How do employees determine whether they perceive equity or inequity in their job?
How do employees determine whether they perceive equity or inequity in their job?
What choice might an employee make if they perceive they are underpaid?
What choice might an employee make if they perceive they are underpaid?
What does distributive justice primarily concern?
What does distributive justice primarily concern?
Why might employees perceive inequity despite being well-paid?
Why might employees perceive inequity despite being well-paid?
Which choice reflects a common response to feelings of inequity according to equity theory?
Which choice reflects a common response to feelings of inequity according to equity theory?
What must an individual perceive for effort to lead to good performance?
What must an individual perceive for effort to lead to good performance?
What is a potential outcome of perceived overpayment according to equity theory?
What is a potential outcome of perceived overpayment according to equity theory?
Which factor influences the strength of the performance-reward relationship?
Which factor influences the strength of the performance-reward relationship?
Which of the following best describes organizational justice?
Which of the following best describes organizational justice?
In expectancy theory, what is likely to happen if rewards are based solely on performance?
In expectancy theory, what is likely to happen if rewards are based solely on performance?
What approach might improve team performance according to the findings in the content?
What approach might improve team performance according to the findings in the content?
How do high achievers primarily derive motivation?
How do high achievers primarily derive motivation?
Which of the following is NOT one of the responses employees may take when they perceive inequity?
Which of the following is NOT one of the responses employees may take when they perceive inequity?
What aspect of the reward system can reinforce an individual's performance?
What aspect of the reward system can reinforce an individual's performance?
Which statement reflects a misconception regarding equity and compensation?
Which statement reflects a misconception regarding equity and compensation?
Which factor is considered when individuals judge the favorability of their outcomes?
Which factor is considered when individuals judge the favorability of their outcomes?
What is a key implication for managers regarding extrinsic rewards?
What is a key implication for managers regarding extrinsic rewards?
What can lead to a feeling of unfair treatment besides pay?
What can lead to a feeling of unfair treatment besides pay?
What is a major concern regarding equity theory mentioned in the content?
What is a major concern regarding equity theory mentioned in the content?
What contributes to high motivation regarding high performance rewards?
What contributes to high motivation regarding high performance rewards?
Which factor impacts how employees perceive the fairness of reward distributions?
Which factor impacts how employees perceive the fairness of reward distributions?
Which term refers to the perceived fairness of outcomes distributed among individuals?
Which term refers to the perceived fairness of outcomes distributed among individuals?
What may employees do when they feel they have been overpaid?
What may employees do when they feel they have been overpaid?
What should managers do to enhance employee motivation according to expectancy theory?
What should managers do to enhance employee motivation according to expectancy theory?
What aspect of justice focuses on the fairness of the decision-making process?
What aspect of justice focuses on the fairness of the decision-making process?
When do employees care less about procedural justice?
When do employees care less about procedural justice?
What is the main benefit of empowering employees in decision-making?
What is the main benefit of empowering employees in decision-making?
What is considered vital for procedural justice?
What is considered vital for procedural justice?
How does informational justice impact employees?
How does informational justice impact employees?
What is the focus of interpersonal justice?
What is the focus of interpersonal justice?
Which form of justice is most associated with citizenship behavior?
Which form of justice is most associated with citizenship behavior?
What may occur if a manager does not provide explanations for bad news?
What may occur if a manager does not provide explanations for bad news?
What can be a consequence of fair treatment in an organization?
What can be a consequence of fair treatment in an organization?
What motivates employees' acceptance of unfavorable outcomes?
What motivates employees' acceptance of unfavorable outcomes?
Which of the following can lead to lower task performance?
Which of the following can lead to lower task performance?
What aspect of justice is NOT directly related to interpersonal relationships?
What aspect of justice is NOT directly related to interpersonal relationships?
Which of the following reflects a common misconception about procedural justice?
Which of the following reflects a common misconception about procedural justice?
Which of the following scenarios would likely enhance employees' perception of fairness?
Which of the following scenarios would likely enhance employees' perception of fairness?
How does fair treatment in an organization primarily affect employees?
How does fair treatment in an organization primarily affect employees?
What is a common reaction of bystanders witnessing injustice in the workplace?
What is a common reaction of bystanders witnessing injustice in the workplace?
What factor often influences managers’ decisions about fairness in the organization?
What factor often influences managers’ decisions about fairness in the organization?
Which cultural dimension is most likely to prioritize ethical concerns in perceptions of justice?
Which cultural dimension is most likely to prioritize ethical concerns in perceptions of justice?
What is a likely consequence of perceived injustices in the workplace?
What is a likely consequence of perceived injustices in the workplace?
Which approach might not effectively promote justice among managers?
Which approach might not effectively promote justice among managers?
What do employees in individualistic, low power-distance cultures generally prefer regarding rewards?
What do employees in individualistic, low power-distance cultures generally prefer regarding rewards?
Which of the following is least likely to influence justice perceptions among workers?
Which of the following is least likely to influence justice perceptions among workers?
How can cultural values affect an organization's approach to justice?
How can cultural values affect an organization's approach to justice?
What is a potential outcome of a manager having excessive rules regarding justice?
What is a potential outcome of a manager having excessive rules regarding justice?
What tends to happen when employees perceive high levels of fairness?
What tends to happen when employees perceive high levels of fairness?
Which gender is suggested to be judged more harshly for violating interactional norms?
Which gender is suggested to be judged more harshly for violating interactional norms?
What may influence the effectiveness of justice programs in an organization?
What may influence the effectiveness of justice programs in an organization?
What primarily drives job engagement according to the content?
What primarily drives job engagement according to the content?
Which leadership behavior has been noted to increase employee engagement?
Which leadership behavior has been noted to increase employee engagement?
What is a potential downside of high employee engagement?
What is a potential downside of high employee engagement?
How is the relationship between effort and performance perceived to influence motivation?
How is the relationship between effort and performance perceived to influence motivation?
Which theory suggests goals direct behavior?
Which theory suggests goals direct behavior?
What factor can hinder individual effort in the context of motivation?
What factor can hinder individual effort in the context of motivation?
Which motivational factor is not primarily associated with intrinsic motivation?
Which motivational factor is not primarily associated with intrinsic motivation?
In the context of expectancy theory, what is crucial for effective performance appraisal?
In the context of expectancy theory, what is crucial for effective performance appraisal?
Which aspect is NOT discussed as part of the relationship in expectancy theory?
Which aspect is NOT discussed as part of the relationship in expectancy theory?
Achievement motivation is characterized by which of the following?
Achievement motivation is characterized by which of the following?
Which of the following could diminish intrinsic motivation if applied incorrectly?
Which of the following could diminish intrinsic motivation if applied incorrectly?
What characterizes the relationship between rewards and goals in motivation?
What characterizes the relationship between rewards and goals in motivation?
How does organizational justice relate to employee motivation?
How does organizational justice relate to employee motivation?
Which component is not directly part of the effort-performance-reward framework in expectancy theory?
Which component is not directly part of the effort-performance-reward framework in expectancy theory?
Flashcards
Motivation
Motivation
The process of directing and sustaining an individual's effort toward a goal.
Goal
Goal
A specific and measurable target that individuals aim to achieve.
Organizational Justice
Organizational Justice
A sense of equity or fairness in the workplace, encompassing different forms of justice.
Distributive Justice
Distributive Justice
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Procedural Justice
Procedural Justice
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Informational Justice
Informational Justice
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Interactional Justice
Interactional Justice
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Employee Job Engagement
Employee Job Engagement
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Intensity
Intensity
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Direction
Direction
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Persistence
Persistence
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Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
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Physiological Needs
Physiological Needs
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Safety Needs
Safety Needs
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Social Needs
Social Needs
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Esteem Needs
Esteem Needs
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Self-Actualization Needs
Self-Actualization Needs
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Herzberg's Two-Factor Theory
Herzberg's Two-Factor Theory
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Motivators
Motivators
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Hygiene Factors
Hygiene Factors
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Expectancy Theory
Expectancy Theory
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Equity Theory
Equity Theory
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Two-Factor Theory
Two-Factor Theory
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Need for Achievement (nAch)
Need for Achievement (nAch)
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Need for Power (nPow)
Need for Power (nPow)
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Need for Affiliation (nAff)
Need for Affiliation (nAff)
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McClelland's Theory of Needs
McClelland's Theory of Needs
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Motivational Factors
Motivational Factors
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Herzberg's Two-Factor Theory (Contrasting View)
Herzberg's Two-Factor Theory (Contrasting View)
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Herzberg's Two-Factor Theory (Separateness)
Herzberg's Two-Factor Theory (Separateness)
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Need for Achievement (nAch)
Need for Achievement (nAch)
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Need for Power (nPow)
Need for Power (nPow)
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Need for Affiliation (nAff)
Need for Affiliation (nAff)
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McClelland's Theory of Needs
McClelland's Theory of Needs
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Cognitive Evaluation Theory
Cognitive Evaluation Theory
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Self-Determination Theory
Self-Determination Theory
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Autonomy
Autonomy
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Competence
Competence
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Relatedness
Relatedness
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Intrinsic Motivation
Intrinsic Motivation
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Extrinsic Motivation
Extrinsic Motivation
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Ideal Challenge for High Achievers
Ideal Challenge for High Achievers
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Managerial Success and Needs
Managerial Success and Needs
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Challenges of Applying Needs Theory
Challenges of Applying Needs Theory
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Motivators of High Achievers
Motivators of High Achievers
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Individual Differences in Needs
Individual Differences in Needs
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Goal Commitment
Goal Commitment
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Goal Setting and Task Complexity
Goal Setting and Task Complexity
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Goal Setting and Task Interdependence
Goal Setting and Task Interdependence
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Goal Abandonment and Self-Affirmation
Goal Abandonment and Self-Affirmation
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Goal Setting and National Culture
Goal Setting and National Culture
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Promotion Focus
Promotion Focus
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Prevention Focus
Prevention Focus
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Management by Objectives (MBO)
Management by Objectives (MBO)
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Cascading Objectives
Cascading Objectives
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Goal Setting and Learning
Goal Setting and Learning
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Effective Goal Setting
Effective Goal Setting
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Goal Setting & Creativity
Goal Setting & Creativity
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Goal Persistence
Goal Persistence
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Prevention Focus (Self-Regulation Strategy)
Prevention Focus (Self-Regulation Strategy)
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Promotion Focus (Self-Regulation Strategy)
Promotion Focus (Self-Regulation Strategy)
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What is equity theory?
What is equity theory?
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What is equity?
What is equity?
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What are some ways employees respond to perceived inequity?
What are some ways employees respond to perceived inequity?
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What is distributive justice?
What is distributive justice?
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What is procedural justice?
What is procedural justice?
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What is informational justice?
What is informational justice?
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What is interpersonal justice?
What is interpersonal justice?
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What is organizational justice?
What is organizational justice?
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Management by Objectives and Results (MBOR)
Management by Objectives and Results (MBOR)
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Self-Efficacy
Self-Efficacy
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Self-Efficacy Theory
Self-Efficacy Theory
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Enactive Mastery
Enactive Mastery
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Vicarious Modeling
Vicarious Modeling
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Verbal Persuasion
Verbal Persuasion
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Arousal
Arousal
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Goal-Attainment Focus
Goal-Attainment Focus
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Time-Spent Awareness
Time-Spent Awareness
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Goal-Setting and Self-Efficacy
Goal-Setting and Self-Efficacy
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Employee Engagement
Employee Engagement
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Self-Concordance
Self-Concordance
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Goal-Setting Theory
Goal-Setting Theory
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Intrinsic vs Extrinsic Motivation
Intrinsic vs Extrinsic Motivation
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The Overjustification Effect
The Overjustification Effect
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The Importance of Feedback
The Importance of Feedback
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Self-Generated Feedback
Self-Generated Feedback
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Employee Participation in Goal Setting
Employee Participation in Goal Setting
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Factors Affecting Goal-Performance Relationship
Factors Affecting Goal-Performance Relationship
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Intrinsic Motivation and Performance
Intrinsic Motivation and Performance
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Intrinsic Motivation and Job Satisfaction
Intrinsic Motivation and Job Satisfaction
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Managerial Role in Motivation
Managerial Role in Motivation
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Autonomy and Motivation
Autonomy and Motivation
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Alignment of Employee and Organizational Goals
Alignment of Employee and Organizational Goals
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Employee Growth and Development
Employee Growth and Development
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Rewards and Motivation
Rewards and Motivation
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Pygmalion Effect
Pygmalion Effect
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Reinforcement Theory
Reinforcement Theory
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Operant Behavior
Operant Behavior
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Behaviorism
Behaviorism
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Reinforcement
Reinforcement
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Social-Learning Theory
Social-Learning Theory
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Models
Models
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Attentional Processes
Attentional Processes
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Retention Processes
Retention Processes
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Motor Reproduction Processes
Motor Reproduction Processes
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Motivational Processes
Motivational Processes
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Model Influence
Model Influence
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Perception of Consequences
Perception of Consequences
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Positive Reinforcement
Positive Reinforcement
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Modeling to Doing
Modeling to Doing
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Reinforcement in Social Learning
Reinforcement in Social Learning
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Effort-Performance Relationship
Effort-Performance Relationship
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Performance-Reward Relationship
Performance-Reward Relationship
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Reward-Personal Goals Relationship
Reward-Personal Goals Relationship
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Weak Effort-Performance Link
Weak Effort-Performance Link
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Weak Performance-Reward Link
Weak Performance-Reward Link
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Weak Reward-Personal Goals Link
Weak Reward-Personal Goals Link
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Procedural Justice Principles
Procedural Justice Principles
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Procedural Justice and Favorable Outcomes
Procedural Justice and Favorable Outcomes
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Procedural Justice and Unfavorable Outcomes
Procedural Justice and Unfavorable Outcomes
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Fair Process and Unfavorable Outcomes
Fair Process and Unfavorable Outcomes
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Voice and Unfavorable Outcomes
Voice and Unfavorable Outcomes
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Informational Justice and Honesty
Informational Justice and Honesty
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Explanations for Bad News
Explanations for Bad News
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Interpersonal Justice
Interpersonal Justice
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Interpersonal Justice and Respect
Interpersonal Justice and Respect
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Justice and Employee Outcomes
Justice and Employee Outcomes
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Justice and Specific Outcomes
Justice and Specific Outcomes
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Why Justice Matters
Why Justice Matters
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Fair Treatment and Trust
Fair Treatment and Trust
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Subjectivity of Fairness
Subjectivity of Fairness
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Self-Serving Fairness
Self-Serving Fairness
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Gendered Justice Violation
Gendered Justice Violation
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Third-Party Justice
Third-Party Justice
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Third-Party Justice Model
Third-Party Justice Model
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Witnessing Injustice
Witnessing Injustice
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Patient Mistreatment and Justice
Patient Mistreatment and Justice
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Managerial Motivation - Compliance
Managerial Motivation - Compliance
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Managerial Motivation - Emotions
Managerial Motivation - Emotions
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Justice Guidelines Effectiveness
Justice Guidelines Effectiveness
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Cultural Justice Differences
Cultural Justice Differences
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Cultural Dimensions and Justice
Cultural Dimensions and Justice
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Program Tailoring for Justice
Program Tailoring for Justice
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High Need for Achievement (nAch)
High Need for Achievement (nAch)
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Aligning Goals
Aligning Goals
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Job Engagement
Job Engagement
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Meaningful Engagement
Meaningful Engagement
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Values Alignment
Values Alignment
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Leadership's Role in Engagement
Leadership's Role in Engagement
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Goal Setting
Goal Setting
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Study Notes
Motivation Concepts
- Motivation is the intensity, direction, and persistence of effort toward organizational goals. Intensity is the effort level, while direction ensures effort aligns with organizational goals. Persistence is maintaining effort until the goal is reached.
- Early motivation theories include Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and McClelland's Theory of Needs. Each has limitations regarding validity.
Maslow's Hierarchy of Needs
- Maslow's hierarchy postulates a five-level need structure (physiological, safety, social, esteem, self-actualization). As needs are met, higher-level needs become dominant.
- The hierarchy is often illustrated as a pyramid, but Maslow described it in terms of levels.
Herzberg's Two-Factor Theory
- Herzberg's theory distinguishes between motivators (intrinsic factors like achievement, recognition) and hygiene factors (extrinsic factors like pay, company policy). Hygiene factors prevent dissatisfaction but don't motivate.
- This theory hasn't been widely supported by all research.
McClelland's Theory of Needs
- McClelland's theory identifies three needs: achievement (nAch), power (nPow), and affiliation (nAff). nAch is the drive to excel, nPow is the desire to influence others, and nAff is the need for close relationships.
- High achievers perform best when their probability of success is moderate (50/50 chance).
Contemporary Motivation Theories
- Contemporary theories like Self-Determination Theory, Goal-Setting Theory, Self-Efficacy Theory, Reinforcement Theory, and Expectancy Theory have stronger research support.
Self-Determination Theory
- Self-determination theory posits that intrinsic motivation is more sustainable than extrinsic motivation.
- Cognitive evaluation theory, a part of self-determination theory, says extrinsic rewards can decrease intrinsic motivation.
- Self-concordance is how closely reasons for pursuing goals align with interests and values.
- Intrinsic motivation leads to higher job satisfaction, better organizational fit, and potentially better performance, regardless of goal achievement. Those without intrinsic motivation can still perform.
Goal-Setting Theory
- Goal-setting theory, by Edwin Locke, states that specific and difficult goals, with feedback, leads to higher performance.
- Specific goals increase performance more than general goals.
- Difficult goals, when accepted, lead to higher performance than easy goals. Feedback improves performance.
- Personal factors including goal commitment, task characteristics, and national culture influence the strength of the goals-performance link.
Self-Efficacy Theory
- Self-efficacy theory argues that a person's belief in their ability to perform a task is a major motivator.
- Higher self-efficacy leads to more effort, less likely to give up on challenging tasks, and a positive feedback loop.
- Feedback influences self-efficacy.
- Self-efficacy can be boosted through enactive mastery, vicarious modeling, verbal persuasion, and arousal.
- Intelligence and personality contribute to self-efficacy.
Reinforcement Theory
- Reinforcement theory argues that behavior is driven by its consequences.
- Operant conditioning, a part of reinforcement theory, argues that behaviors followed by positive consequences are more likely to be repeated.
- Behavior that's not rewarded or is punished is less likely to be repeated.
- Social learning theory extends this by considering observational learning, focusing on how individuals perceive consequences of actions.
Expectancy Theory
- Expectancy theory suggests motivation is driven by the perceived likelihood that effort will lead to performance, performance to rewards, and rewards to personal goals.
- The three factors are expectancy (effort-performance), instrumentality (performance-reward), and valence (rewards-personal goals).
Equity/Organizational Justice
- Equity theory suggests that employees compare their inputs and outcomes to others' and adjust their behavior accordingly.
- Organizational justice encompasses distributive (fairness of outcomes), procedural (fairness of processes), informational (truthful explanations), and interactional (dignified treatment) justice.
- Equity, distributive, and procedural justice are more linked to task performance.
- Informational and interactional justice are more linked to citizenship behavior.
Job Engagement
- Job engagement is the investment of physical, cognitive, and emotional energies into job performance.
- Factors that increase engagement include the perceived meaningfulness of work, match between individual values and organizational values, and inspirational leadership.
- Job engagement can overlap with other factors like job satisfaction or stress, and have potential downsides like burnout.
Integrating Motivation Theories
- A comprehensive motivation model integrates several theories, considering how effort, ability, perceived fairness (organizational justice), and goal setting interact with various outcomes.
- Reward systems reinforce individual performance and play a crucial role in perceived justice. Also, individual factors including nAch affect how people respond to goals and rewards.
Implications for Managers
- Carefully consider how extrinsic rewards are used to avoid decreasing intrinsic motivation (applying cognitive evaluation theory).
- Set specific, difficult goals; provide feedback on progress. Align individual goals with organizational goals.
- Model desired behaviors; a "Pygmalion effect" (positive self-fulfilling prophecy) can improve employee efficacy and results.
- Ensure rewards are fairly distributed, and procedures appear fair (organizational justice) to prevent perceptions of inequities. Consider the impact of culturally diverse expectations of fairness in making resource allocation decisions.
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