Employee Motivation Theories Quiz

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Questions and Answers

What are tangible rewards primarily associated with?

Praise and recognition

Salary increases and bonuses (correct)

Job security and safety

Work conditions and relationships

How is Herzberg's Two-Factor Theory different from Maslow's Hierarchy of Needs?

It emphasizes workplace motivation over general human needs. (correct)

It includes only psychological aspects.

It has a sequential structure of needs.

It focuses solely on biological needs.

Which example aligns with Maslow's self-actualization level?

Creativity and personal growth (correct)

Salary increase

Team recognition

Job security

What might be a negative effect of not addressing employee motivation?

High turnover rates Signup and view all the answers

Which needs must be addressed first in Maslow's hierarchy?

Basic physiological needs Signup and view all the answers

What is an example of a hygiene factor in Herzberg's Two-Factor Theory?

Salary and work conditions Signup and view all the answers

What is a key component of job satisfaction according to motivational theories?

Salary and emotional needs Signup and view all the answers

Which of the following describes an intrinsic motivator according to Herzberg?

Achievement and recognition Signup and view all the answers

What is a potential criticism of Maslow's Hierarchy of Needs?

It assumes needs are met in a specific order. Signup and view all the answers

Which motivation theory emphasizes the balance between hygiene factors and motivation factors?

Herzberg's Two-factor theory Signup and view all the answers

What outcome does a successful manager achieve by understanding employee motivation?

Improved company loyalty Signup and view all the answers

What does the hygiene factor represent in Herzberg's motivation theory?

Conditions that can lead to dissatisfaction Signup and view all the answers

What criticism has been leveled against Maslow's Hierarchy of Needs?

It does not apply universally across different cultures Signup and view all the answers

In Herzberg's theory, which scenario represents the 'worst case' situation?

Employees are neither motivated nor satisfied Signup and view all the answers

What might a manager do if an employee has high motivation but lacks hygiene?

Improve working conditions Signup and view all the answers

Which aspect of Maslow's theory focuses on interpersonal relationships?

Love and belongingness Signup and view all the answers

Which group of people is suggested to be most successful in the marshmallow challenge?

Kindergarten students Signup and view all the answers

What effect would a reward of ￥50,000 likely have on participants in the marshmallow challenge?

It might lead to improved performance for some teams. Signup and view all the answers

What is the definition of 'psychological safety' according to the content?

A belief that one will not be punished for mistakes. Signup and view all the answers

What factor is crucial for building high-performing teams, as mentioned in the content?

High well-being Signup and view all the answers

In addition to performance, what aspect does Google aim to foster in its teams?

Innovation Signup and view all the answers

What aspect of team members' experiences does psychological safety aim to improve?

Feeling accepted and respected Signup and view all the answers

When group members feel they are not cared for, what is likely to occur?

Decreased willingness to share ideas Signup and view all the answers

What is a common theme reflected in the story of Rudolph the Red-Nosed Reindeer?

The impact of exclusion and acceptance in groups. Signup and view all the answers

What is a primary goal of encouraging open communication within a team?

To increase the likelihood of idea sharing Signup and view all the answers

How should a leader respond to mistakes to foster psychological safety?

By seeking solutions and improvement Signup and view all the answers

Which statement best reflects the value of promoting inclusivity in a team?

Each team member’s voice contributes to collaboration Signup and view all the answers

What is the advantage of supporting risk-taking and innovation in a team environment?

It leads to breakthroughs and learning opportunities Signup and view all the answers

Which of the following phrases is NOT useful in promoting a psychologically safe environment?

That’s a crazy idea. Signup and view all the answers

What is the effect of actively inviting team members' perspectives?

It enhances the team's creativity and problem-solving abilities Signup and view all the answers

What is a key characteristic of constructive responses to mistakes?

Focusing on learning and growth Signup and view all the answers

Why is it important for team members to feel that their ideas are valued?

It encourages them to share insights and creativity Signup and view all the answers

Study Notes

Test #2 Information

Introductory Management Test #2
10 multiple choice questions
Study the slides and videos for preparation.
Test date: Friday, Dec 20

Week 7 Topics

Personality test
SMART Goals

SMART Management

Define key task aims using SMART objectives.
SMART stands for: Specific, Measurable, Achievable, Realistic, and Time-based.
Objectives are vital for ensuring tasks stay on track.
Effective objectives define the direction of the company.
SMART planning is practical for everyday tasks.
Objectives do not need to meet all 5 criteria to be effective. The more criteria met, the "smarter" it becomes.
Action plans are critical for executing objectives.

Goals vs. Objectives

Goals are conceptual, relating to the bigger picture, and often continuous and long-term.
Objectives are specific steps, and often quantifiable/measurable, providing morale boost.
Objectives support long term goals.

SMART Planning Details

Specific: Precise targets (e.g., increase apple production from 10 to 100 per day) are better than general statements.
Measurable: Objectives need to be quantifiable (e.g., recording the number of apples picked per day compared to the start of the task).
Achievable: Ensure the group has the necessary expertise or resources.
Realistic: Task should be possible given current conditions.
Time-based: Set a deadline.

Week 8 Topics

Motivation Theories
Maslow - Hierarchy of Needs theory
Herzberg - Two-factor motivation theory

Maslow's Hierarchy of Needs

Psychologist (1943): Abraham Maslow
A hierarchy of needs illustrated as a pyramid.
Lowest level: Physiological Needs (food, water, warmth, rest).
Next Level: Safety Needs (security, safety).
Next Level: Belongingness and Love Needs (intimate relationships, friends).
Next Level: Esteem Needs (prestige, accomplishment).
Top level: Self-actualization (achieving full potential, creativity).

Motivation and Business

Successful management relies on understanding employee motivation.
Job satisfaction is influenced by salary, emotional, and psychological needs
Benefits to the company include stronger employee loyalty, focus, and goal achievement.
A criticism of Maslow's model is that different people have different needs.
Behavioral studies in different countries differ.
The model is overly simple and may not be measurable.

Meeting Employees' Needs

Job satisfaction depends on more than just wages.
Psychological & Emotional needs also influence employee performance.
Maslow's hierarchy of needs helps identify employees needs, in order to improve performance.

Herzberg's Two-Factor Theory

A two-factor model.
Hygiene factors: Prevent dissatisfaction (e.g., bureaucracy, relationships, work conditions, status, salary, job security).
Motivators: Create satisfaction (e.g., achievement, recognition, responsibility, advancement, growth).
Hygiene factors and motivators can exist simultaneously.

Motivation and Reward

Tangible rewards (salary increase, promotions, bonuses) are valuable.
Intangible rewards are crucial – praise, interesting work, promotions.
Staff engagement & staff morale impact productivity & profitability.
Poor management leads to employee turn-over and decreased productivity.

Motivation & Reward - Key Concepts

Motivated employees are more productive and profitable compared to unmotivated ones.
Herzberg’s two-factor motivation theory divided factors influencing employee engagement into “motivators” & “hygiene factors.”
Identifying motivators & eliminating hygiene factors improve engagement.

Questions

What is challenging about the "marshmallow challenge" and how it can be done differently if another attempt is to be made?
Which group do you think is most successful in the marshmallow challenge & why? (e.g. Lawyers, Kindergarten students, CEOs).
If a reward is offered, would it affect results?
What do you do if an employee shows high motivation but lacks hygiene factors?

Video Vocabulary

prototype: a test model
orienting: finding one's position in new situations
jockeying: competing for position
gingerly: carefully
ta-da: exclamation marking completion of a task

Defining Psychological Safety

Psychological safety is the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.
Safe teams feel accepted and respected, hence better workplace experiences.

Benefits of Psychological Safety

Increased employee satisfaction & productivity
Improved innovation & creativity
Better problem-solving capabilities
Reduced stress levels
Enhanced collaboration

4 Zones

Comfort Zone
Anxiety Zone
Apathy Zone
Learning Zone

Questions about Groups

Stories about not being included or not including someone.

Brain Storm Ideas

What can be done as a team to encourage a psychologically safe environment?

Benefits of Diversity

Diverse organizations outperform non-diverse companies.
Diversity encourages creativity.
Good management requires balancing the needs of the group and individuals.
Diversity across managers leads to increased innovation and revenue.

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Description

Test your knowledge on employee motivation theories, including Herzberg's Two-Factor Theory and Maslow's Hierarchy of Needs. This quiz covers key concepts, critiques, and examples of intrinsic and extrinsic motivators. Perfect for students of psychology and management alike!