20 Questions
What did the speaker learn about the standards for women in her job?
The standards for women were lower than those for men.
What did the speaker do to earn respect from others?
She excelled and surpassed others in her training.
What did the speaker learn about respect from her experience?
Not everyone will respect you no matter how much you excel.
What did the speaker say is the most important form of respect?
Respecting yourself
What did the speaker learn about defining oneself?
It is important to choose how you define yourself.
Which profession did the author have prior to working in the media?
Special agent
What did the author learn from conducting interviews?
Communication is an art form
What is the author's most powerful weapon in communication?
Listening
How does the author define active listening?
Absorbing what the other person is saying with your mind and soul
Why does the author prefer not to have a table between themselves and the person they are interviewing?
To see the person's body language
What happened to the speaker on September 11th?
They lost colleagues and a friend
Why did the speaker compromise on certain things in their security plan?
To ensure the success of the event
Why did the speaker's counterpart criticize their approach to security?
They didn't understand the speaker's background and experience
Why is self-awareness important in communication?
It helps us understand how we are perceived by others
Why did felons target certain individuals as victims?
They targeted individuals with high self-confidence
What is the 80/20 rule in communication?
You listen 80% of the time and speak 20% of the time.
Why is silence important in communication?
Silence allows the other person to think and respond.
How did former President Clinton make people feel special?
He would ask people their name and remember it.
Why is it important to remember someone's name?
It shows that you are interested in the person.
Why is it important to know your audience when communicating?
It helps you understand their perspective.
Test your negotiation skills and ability to compromise with others in this quiz. Explore scenarios where you have to work with staff members, facility personnel, and other entities to ensure tight security measures. Find out how well you can protect high-level protectees while balancing the needs and demands of different parties involved.
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