Mastering Negotiation and Security

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What did the speaker learn about the standards for women in her job?

The standards for women were lower than those for men. (correct)

The standards for women were higher than those for men.

The standards for women did not exist.

The standards for women were the same as those for men.

What did the speaker do to earn respect from others?

She excelled and surpassed others in her training. (correct)

She ignored the opinions of others.

She changed the standards for women in her job.

She demanded respect from others.

What did the speaker learn about respect from her experience?

Respect is not important in the workplace.

Not everyone will respect you no matter how much you excel. (correct)

Respect is earned through demanding it from others.

Respect is earned through physical strength.

What did the speaker say is the most important form of respect?

Respecting yourself Signup and view all the answers

What did the speaker learn about defining oneself?

It is important to choose how you define yourself. Signup and view all the answers

Which profession did the author have prior to working in the media?

Special agent Signup and view all the answers

What did the author learn from conducting interviews?

Communication is an art form Signup and view all the answers

What is the author's most powerful weapon in communication?

Listening Signup and view all the answers

How does the author define active listening?

Absorbing what the other person is saying with your mind and soul Signup and view all the answers

Why does the author prefer not to have a table between themselves and the person they are interviewing?

To see the person's body language Signup and view all the answers

What happened to the speaker on September 11th?

They lost colleagues and a friend Signup and view all the answers

Why did the speaker compromise on certain things in their security plan?

To ensure the success of the event Signup and view all the answers

Why did the speaker's counterpart criticize their approach to security?

They didn't understand the speaker's background and experience Signup and view all the answers

Why is self-awareness important in communication?

It helps us understand how we are perceived by others Signup and view all the answers

Why did felons target certain individuals as victims?

They targeted individuals with high self-confidence Signup and view all the answers

What is the 80/20 rule in communication?

You listen 80% of the time and speak 20% of the time. Signup and view all the answers

Why is silence important in communication?

Silence allows the other person to think and respond. Signup and view all the answers

How did former President Clinton make people feel special?

He would ask people their name and remember it. Signup and view all the answers

Why is it important to remember someone's name?

It shows that you are interested in the person. Signup and view all the answers

Why is it important to know your audience when communicating?

It helps you understand their perspective. Signup and view all the answers