Mastering Marketing Concepts
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Questions and Answers

Which of the following is NOT one of the two main goals of marketing mentioned in the text?

  • Attracting new customers
  • Managing profitable relationships (correct)
  • Keeping current customers
  • Delivering satisfaction
  • What are the three components of customer needs mentioned in the text?

  • Human needs, wants, and demands
  • Attracting new customers, keeping current customers, and delivering satisfaction
  • Physical, social, and individual needs (correct)
  • Market offerings, products, and services
  • Which of the following is the definition of marketing according to the text?

  • Managing profitable relationships
  • Creating value for customers (correct)
  • Building strong customer relationships
  • All of the above
  • What are market offerings according to the text?

    <p>Combination of products and services (B)</p> Signup and view all the answers

    How many core customer and marketplace concepts are mentioned in the text?

    <p>Five (C)</p> Signup and view all the answers

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