Mastering Marketing
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Questions and Answers

True or false: The aim of marketing is to satisfy competitor's needs and wants

False

True or false: The 4 P's of marketing are Prosperity, Place, Product, Perserverance

False

True or false: Promotion refers to how customers find out about products

True

A product refers to a bundle of tangible and intangible attributes that satisfies consumers and is received in exchange for money or something else of value.

<p>True</p> Signup and view all the answers

Technology refers to the invention or innovations from applied science that are used to generate a profit.

<p>True</p> Signup and view all the answers

Services are the term used to refer to intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.

<p>True</p> Signup and view all the answers

E-commerce refers to exchanges between organizations (not individuals) and the activities that facilitate those exchanges.

<p>True</p> Signup and view all the answers

Which one of these is the aim of marketing?

<p>To satisfy customer's needs and wants</p> Signup and view all the answers

What are the 4 P's of marketing?

<p>Price, Product, Promotion, Place</p> Signup and view all the answers

What is the definition of Promotion?

<p>How do customers find out about products</p> Signup and view all the answers

What is the key to successful marketing?

<p>To create a relationship with customers that result in value for both the customer and the marketer</p> Signup and view all the answers

Is there a difference between strategies and tactics?

<p>Yes</p> Signup and view all the answers

What is the term for the monetary value of all goods and services produced in a country during one year?

<p>Gross Domestic Product</p> Signup and view all the answers

What is the marketing strategy of developing new products and selling them in new markets referred to as?

<p>Diversification</p> Signup and view all the answers

What exists when producers and ultimate consumers deal one on one with each other?

<p>Direct channel</p> Signup and view all the answers

In marketing, whose viewpoint matters?

<p>The customer's viewpoint</p> Signup and view all the answers

What is the aim of marketing?

<p>To satisfy customer's needs and wants</p> Signup and view all the answers

Which one of these is the best definition of 'marketing'?

<p>The process of defining a marketing problem and opportunity, systematically collecting and analyzing information, and recommending actions.</p> Signup and view all the answers

What is the term used to describe the cost of reaching 1000 individuals or households with an advertising message in a given medium?

<p>CPM</p> Signup and view all the answers

Which of the following is an example of a service purchased by an individual for their own private consumption?

<p>Hairdressing</p> Signup and view all the answers

What type of sales promotion is Alka-Seltzer using when they include a dose of their medication in a plastic bag with a newspaper?

<p>A sample</p> Signup and view all the answers

Which of the following is NOT considered a service?

<p>All of the above</p> Signup and view all the answers

True or false: Consumers' evaluation of services is affected by their satisfaction with performance.

<p>True</p> Signup and view all the answers

True or false: Performance can be equitable, expected, and ideal.

<p>True</p> Signup and view all the answers

True or false: Not all societies need an economic system.

<p>False</p> Signup and view all the answers

True or false: Marketing functions are performed only by producers and consumers.

<p>False</p> Signup and view all the answers

What does 'technology' refer to?

<p>The inventions or innovations from applied science or engineering research.</p> Signup and view all the answers

Study Notes

Marketing Basics

  • The primary aim of marketing is to satisfy consumers' needs and wants, not competitors'.
  • Promotion involves the methods and strategies used to inform customers about products.

The 4 P's of Marketing

  • The correct 4 P's are Product, Price, Place, and Promotion.
  • Prosperity, Perserverance, and the other variations listed are incorrect.

Product and Service Concepts

  • A product encompasses a set of tangible and intangible attributes that meet the consumer's needs in exchange for value.
  • Services are intangible activities or benefits that fulfill customer needs for compensation.

E-commerce

  • E-commerce is characterized by exchanges between organizations and the activities that support these exchanges, excluding individual transactions.

Key Marketing Concepts

  • Successful marketing hinges on understanding and addressing consumer viewpoints.
  • Strategies are long-term plans, while tactics are focused, executional actions to achieve those strategies.

Economic Terms and Concepts

  • The monetary value of all goods and services produced in a country in one year is referred to as Gross Domestic Product (GDP).
  • The marketing strategy of introducing new products in new markets is known as diversification.

Marketing Interactions

  • Direct interactions between producers and ultimate consumers create a one-on-one marketing environment.
  • The consumer perspective is crucial in marketing decisions.

Definitions and Metrics

  • The best definition of marketing encompasses the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.
  • The cost to reach 1000 individuals with an advertising message is termed Cost Per Mille (CPM).

Examples and Evaluations

  • Services purchased for personal consumption can include various personal care services, like haircuts or massages.
  • Alka-Seltzer's promotion involving product samples with newspapers is an example of a sales promotion technique.

Service Evaluation and Societal Needs

  • Consumer satisfaction with performance directly influences their evaluations of services.
  • Performance can be classified into equitable, expected, and ideal categories.
  • All societies require an economic system to manage resources and fulfill needs.
  • Marketing functions are typically performed by both producers and consumers, not limited to one party.

Technology Definition

  • Technology refers to inventions and innovations derived from applied science, utilized to create profit and improve product offerings.

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Description

Test your knowledge of marketing concepts with this multiple-choice quiz. Topics include the aim of marketing, the four P's of marketing, and the definition of promotion. Challenge yourself and see how well you understand key marketing principles.

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