36 Questions
Which of the following best describes the purpose of the DEAR MAN skill?
To assertively communicate wants and needs
Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?
Express
What is the Broken Record technique used for?
To repeat the same point until it is driven home
Which of the following is NOT a part of the DEAR MAN structure?
Deny
What is the purpose of the Reinforce part in the DEAR MAN structure?
To highlight positive or negative outcomes of listening to or respecting the decision made
What is the importance of appearing confident in conversations?
It conveys self-respect and increases the likelihood of getting needs met
What is the skill of turning the tables used for in conversations?
To offer alternatives and ask the other person to come up with different ideas
What does being mindful mean in the context of the DEAR MAN skill?
To ignore efforts to divert attention away from the goal
What is the foundation for piling other skills on top in conversations?
Assertive communication
Which of the following is a part of the DEAR MAN structure that orients the other person to the facts of the situation to find agreement?
Describe
What is the purpose of the Assert part in the DEAR MAN structure?
To make a specific and clear-cut statement or a firm 'no' to avoid miscommunication
What is the skill of negotiation used for in conversations?
To offer alternatives and ask the other person to come up with different ideas
Which of the following best describes the purpose of the DEAR MAN skill?
To assertively communicate wants and needs
Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?
Express
What is the Broken Record technique used for?
To repeat the same point until it is driven home
Which of the following is NOT a part of the DEAR MAN structure?
Deny
What is the purpose of the Reinforce part in the DEAR MAN structure?
To highlight positive or negative outcomes of listening to or respecting the decision made
What is the importance of appearing confident in conversations?
It conveys self-respect and increases the likelihood of getting needs met
What is the skill of turning the tables used for in conversations?
To offer alternatives and ask the other person to come up with different ideas
What does being mindful mean in the context of the DEAR MAN skill?
To ignore efforts to divert attention away from the goal
What is the foundation for piling other skills on top in conversations?
Assertive communication
Which of the following is a part of the DEAR MAN structure that orients the other person to the facts of the situation to find agreement?
Describe
What is the purpose of the Assert part in the DEAR MAN structure?
To make a specific and clear-cut statement or a firm 'no' to avoid miscommunication
What is the skill of negotiation used for in conversations?
To offer alternatives and ask the other person to come up with different ideas
Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?
Express
What is the Broken Record technique used for in the DEAR MAN structure?
To repeat the same point until it is driven home
What is the skill of turning the tables in negotiation?
Offering alternatives and asking the other person to come up with different ideas
What is the purpose of the Reinforce part in the DEAR MAN structure?
To highlight positive or negative outcomes of listening to or respecting the decision made
What is the significance of appearing confident, making eye contact, and having a confident body language in assertive communication?
They convey self-respect and increase the likelihood of getting needs met
What is the Mindfulness part of the DEAR MAN structure?
Ignoring efforts to divert attention away from the goal
What is the purpose of the Describe part in the DEAR MAN structure?
To orient the other person to the facts of the situation to find agreement
What is the Assert part of the DEAR MAN structure used for?
To make a specific and clear-cut statement or a firm 'no'
What is the foundation for piling other skills on top, according to the text?
Assertive communication
What is the DEAR MAN skill used for?
Resolving conflict
What is the significance of negotiation in the DEAR MAN structure?
It is essential
What is the skill of turning the tables used for?
To offer alternatives and ask the other person to come up with different ideas
Study Notes
The DEAR MAN Skill for Meeting Objectives in Conversations
- The DEAR MAN skill is a structure for asking for wants or needs, saying no, resolving conflict, and getting people to take your opinion seriously in conversations with others.
- Following the DEAR MAN structure significantly increases the likelihood of getting needs met in a given situation.
- The DEAR MAN structure has five parts: Describe, Express, Assert, Reinforce, and Mindfulness.
- The Describe part orients the other person to the facts of the situation to find agreement.
- The Express part emphasizes feelings and opinions about a given situation.
- The Assert part makes a specific and clear-cut statement or a firm "no" to avoid miscommunication.
- The Reinforce part highlights positive or negative outcomes of listening to or respecting the decision made.
- The Broken Record technique is used to repeat the same point until it is driven home.
- Appearing confident, making eye contact, and having a confident body language convey self-respect and increase the likelihood of getting needs met.
- Negotiation is essential and the skill of turning the tables can be used to offer alternatives and ask the other person to come up with different ideas.
- Being mindful means ignoring efforts to divert attention away from the goal, such as threats, insults, or attacks.
- Practicing the DEAR MAN skill is essential to assertive communication, which is the foundation for piling other skills on top.
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