Interpersonal Effectiveness Skills - VIDEO 8 - QUIZ
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Questions and Answers

Which of the following best describes the purpose of the DEAR MAN skill?

  • To assertively communicate wants and needs (correct)
  • To avoid conflict in conversations
  • To improve listening skills
  • To persuade others to change their minds

    • Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?

  • Express (correct)
  • Assert
  • Reinforce
  • Describe

    • What is the Broken Record technique used for?

  • To interrupt the other person
  • To change the subject
  • To avoid the conversation
  • To repeat the same point until it is driven home (correct)

    • Which of the following is NOT a part of the DEAR MAN structure?

    <p>Deny</p> Signup and view all the answers

    What is the purpose of the Reinforce part in the DEAR MAN structure?

    <p>To highlight positive or negative outcomes of listening to or respecting the decision made</p> Signup and view all the answers

    What is the importance of appearing confident in conversations?

    <p>It conveys self-respect and increases the likelihood of getting needs met</p> Signup and view all the answers

    What is the skill of turning the tables used for in conversations?

    <p>To offer alternatives and ask the other person to come up with different ideas</p> Signup and view all the answers

    What does being mindful mean in the context of the DEAR MAN skill?

    <p>To ignore efforts to divert attention away from the goal</p> Signup and view all the answers

    What is the foundation for piling other skills on top in conversations?

    <p>Assertive communication</p> Signup and view all the answers

    Which of the following is a part of the DEAR MAN structure that orients the other person to the facts of the situation to find agreement?

    <p>Describe</p> Signup and view all the answers

    What is the purpose of the Assert part in the DEAR MAN structure?

    <p>To make a specific and clear-cut statement or a firm 'no' to avoid miscommunication</p> Signup and view all the answers

    What is the skill of negotiation used for in conversations?

    <p>To offer alternatives and ask the other person to come up with different ideas</p> Signup and view all the answers

    Which of the following best describes the purpose of the DEAR MAN skill?

    <p>To assertively communicate wants and needs</p> Signup and view all the answers

    Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?

    <p>Express</p> Signup and view all the answers

    What is the Broken Record technique used for?

    <p>To repeat the same point until it is driven home</p> Signup and view all the answers

    Which of the following is NOT a part of the DEAR MAN structure?

    <p>Deny</p> Signup and view all the answers

    What is the purpose of the Reinforce part in the DEAR MAN structure?

    <p>To highlight positive or negative outcomes of listening to or respecting the decision made</p> Signup and view all the answers

    What is the importance of appearing confident in conversations?

    <p>It conveys self-respect and increases the likelihood of getting needs met</p> Signup and view all the answers

    What is the skill of turning the tables used for in conversations?

    <p>To offer alternatives and ask the other person to come up with different ideas</p> Signup and view all the answers

    What does being mindful mean in the context of the DEAR MAN skill?

    <p>To ignore efforts to divert attention away from the goal</p> Signup and view all the answers

    What is the foundation for piling other skills on top in conversations?

    <p>Assertive communication</p> Signup and view all the answers

    Which of the following is a part of the DEAR MAN structure that orients the other person to the facts of the situation to find agreement?

    <p>Describe</p> Signup and view all the answers

    What is the purpose of the Assert part in the DEAR MAN structure?

    <p>To make a specific and clear-cut statement or a firm 'no' to avoid miscommunication</p> Signup and view all the answers

    What is the skill of negotiation used for in conversations?

    <p>To offer alternatives and ask the other person to come up with different ideas</p> Signup and view all the answers

    Which part of the DEAR MAN structure emphasizes feelings and opinions about a given situation?

    <p>Express</p> Signup and view all the answers

    What is the Broken Record technique used for in the DEAR MAN structure?

    <p>To repeat the same point until it is driven home</p> Signup and view all the answers

    What is the skill of turning the tables in negotiation?

    <p>Offering alternatives and asking the other person to come up with different ideas</p> Signup and view all the answers

    What is the purpose of the Reinforce part in the DEAR MAN structure?

    <p>To highlight positive or negative outcomes of listening to or respecting the decision made</p> Signup and view all the answers

    What is the significance of appearing confident, making eye contact, and having a confident body language in assertive communication?

    <p>They convey self-respect and increase the likelihood of getting needs met</p> Signup and view all the answers

    What is the Mindfulness part of the DEAR MAN structure?

    <p>Ignoring efforts to divert attention away from the goal</p> Signup and view all the answers

    What is the purpose of the Describe part in the DEAR MAN structure?

    <p>To orient the other person to the facts of the situation to find agreement</p> Signup and view all the answers

    What is the Assert part of the DEAR MAN structure used for?

    <p>To make a specific and clear-cut statement or a firm 'no'</p> Signup and view all the answers

    What is the foundation for piling other skills on top, according to the text?

    <p>Assertive communication</p> Signup and view all the answers

    What is the DEAR MAN skill used for?

    <p>Resolving conflict</p> Signup and view all the answers

    What is the significance of negotiation in the DEAR MAN structure?

    <p>It is essential</p> Signup and view all the answers

    What is the skill of turning the tables used for?

    <p>To offer alternatives and ask the other person to come up with different ideas</p> Signup and view all the answers

    Study Notes

    The DEAR MAN Skill for Meeting Objectives in Conversations

    • The DEAR MAN skill is a structure for asking for wants or needs, saying no, resolving conflict, and getting people to take your opinion seriously in conversations with others.
    • Following the DEAR MAN structure significantly increases the likelihood of getting needs met in a given situation.
    • The DEAR MAN structure has five parts: Describe, Express, Assert, Reinforce, and Mindfulness.
    • The Describe part orients the other person to the facts of the situation to find agreement.
    • The Express part emphasizes feelings and opinions about a given situation.
    • The Assert part makes a specific and clear-cut statement or a firm "no" to avoid miscommunication.
    • The Reinforce part highlights positive or negative outcomes of listening to or respecting the decision made.
    • The Broken Record technique is used to repeat the same point until it is driven home.
    • Appearing confident, making eye contact, and having a confident body language convey self-respect and increase the likelihood of getting needs met.
    • Negotiation is essential and the skill of turning the tables can be used to offer alternatives and ask the other person to come up with different ideas.
    • Being mindful means ignoring efforts to divert attention away from the goal, such as threats, insults, or attacks.
    • Practicing the DEAR MAN skill is essential to assertive communication, which is the foundation for piling other skills on top.

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