Podcast
Questions and Answers
Which management theory views workers as interchangeable parts of a machine?
Which management theory views workers as interchangeable parts of a machine?
- Classical (correct)
- Contingent
- Behavioral
- Systems
The Hawthorne effect demonstrated that employees work harder when they feel they are being ignored by management.
The Hawthorne effect demonstrated that employees work harder when they feel they are being ignored by management.
False (B)
According to Maslow's hierarchy of needs, what is the most basic level of need?
According to Maslow's hierarchy of needs, what is the most basic level of need?
Physiological
Mintzberg theorized that managers play three primary roles: interpersonal, informational, and ______.
Mintzberg theorized that managers play three primary roles: interpersonal, informational, and ______.
Which of the following best describes a mission statement?
Which of the following best describes a mission statement?
Organizational culture always promotes ethical decisions.
Organizational culture always promotes ethical decisions.
Match the following management theories with their descriptions:
Match the following management theories with their descriptions:
How do government regulations affect organizational ethics?
How do government regulations affect organizational ethics?
Which ethical approach focuses on actions that result in the greatest good for the greatest number of people?
Which ethical approach focuses on actions that result in the greatest good for the greatest number of people?
Insider trading is considered ethical because it helps investors make informed decisions.
Insider trading is considered ethical because it helps investors make informed decisions.
What type of skill involves the ability to analyze an organization as a whole and understand how its parts work together?
What type of skill involves the ability to analyze an organization as a whole and understand how its parts work together?
A manager who repeatedly displays verbal and nonverbal hostility toward subordinates is engaging in ______.
A manager who repeatedly displays verbal and nonverbal hostility toward subordinates is engaging in ______.
Match the following stakeholders with their type:
Match the following stakeholders with their type:
Which of the following is NOT one of the four primary roles of a manager?
Which of the following is NOT one of the four primary roles of a manager?
Socially responsible actions by a company always require it to sacrifice profits.
Socially responsible actions by a company always require it to sacrifice profits.
Name one external force that can affect an organization.
Name one external force that can affect an organization.
Flashcards
Classical Management Theory
Classical Management Theory
Focuses on efficiency of work management. Includes Scientific and Administrative branches.
Behavioral Management Theory
Behavioral Management Theory
Emphasizes understanding human behavior to motivate employees.
Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
A psychological theory that outlines the order of human needs: physiological, safety, love, esteem, self-actualization.
Hawthorne Experiment
Hawthorne Experiment
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Mintzberg's Managerial Roles
Mintzberg's Managerial Roles
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Mission Statement
Mission Statement
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Ethics in Organizations
Ethics in Organizations
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Impact of Organizational Culture on Ethics
Impact of Organizational Culture on Ethics
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Utilitarian Approach
Utilitarian Approach
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Abusive Supervision
Abusive Supervision
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Insider Trading
Insider Trading
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Technical Skills
Technical Skills
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Conceptual Skills
Conceptual Skills
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Learning Organization
Learning Organization
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Sustainable Development
Sustainable Development
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Social Responsibility
Social Responsibility
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Study Notes
Management Theories and Concepts
- Classical management theories focus on efficiency, emphasizing scientific (Taylor, Gilbreth) and administrative (Fayol, Weber) principles. Workers viewed as components of the system, with a mechanistic approach.
- Behavioral theories focuses on understanding and motivating human behavior within organizations emphasizing scientific research of human behavior.
- Quantitative management focuses on management of production and delivery, using evidence-based principles.
- Systems theory views organizations as integrated parts interacting with each other to achieve common goals. It can either be closed or open.
- Contingent theory emphasizes flexibility in management styles depending on the specific situation, individuals, and environment.
- Contemporary theory includes learning organizations, high-performance work practices, and shared value.
Hawthorne Experiments
- The Hawthorne studies demonstrated that employees' productivity is influenced by factors beyond just physical conditions. Attention and care from managers, recognizing employee welfare, positively influence performance.
Maslow's Hierarchy of Needs
- Maslow's hierarchy of needs describes a five-tiered model of human motivation, from physiological needs to the need for self-actualization.
Mintzberg's Managerial Roles
- Managers fulfill interpersonal, informational, and decisional roles.
Mission and Vision Statements
- Mission statements articulate the purpose and reason for a company's existence, while vision statements describe its aspirations for the future.
Ethics
- Ethics refers to the standards of right and wrong that influence behavior. Organizational culture plays a crucial role in ethics.
Stakeholder Analysis
- Internal stakeholders include employees, owners, and the board of directors. External stakeholders encompass customers, suppliers, distributors, unions, government, and lenders.
Management Skills
- Technical skills involve specific expertise in a given area, while conceptual skills involve analytical thinking and the ability to understand the interconnectedness of parts within an organization as a whole. Managerial roles include planning, organizing, leading, and controlling.
Learning Organizations
- A learning organization actively acquires, creates, and transfers knowledge within itself, adapting to its environment.
Organizational Structures
- A sole proprietorship is owned by one person, a partnership by multiple individuals, and a corporation is a distinct legal entity separate from its owners.
Diversity and Inclusion
- Managing diversity involves valuing uniqueness and fostering a sense of belonging.
Corporate Governance and Social Responsibility
- Corporate governance encompasses the systems of oversight designed to protect the interests of stakeholders. Social responsibility obligates organizations to meet contemporary needs while balancing the interests of future generations.
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