Podcast
Questions and Answers
The control management function ensures that ______ are met in an organization.
The control management function ensures that ______ are met in an organization.
goals
A major part of the controlling function of management is to ______.
A major part of the controlling function of management is to ______.
- correct performance problems (correct)
- formulate strategies
- set goals
- structure an organization
The more a control system helps an organization ______, the more successful it is judged to be.
The more a control system helps an organization ______, the more successful it is judged to be.
meet its goals
A well-run company that has well-thought-out plans, motivated and productive workers, and an efficient organizational structure ______ .
A well-run company that has well-thought-out plans, motivated and productive workers, and an efficient organizational structure ______ .
The value of the controlling function is seen in three specific areas: planning, ______, and leading.
The value of the controlling function is seen in three specific areas: planning, ______, and leading.
Controlling is the ______ in the management process.
Controlling is the ______ in the management process.
Controlling compares ______ to see if goals are being achieved.
Controlling compares ______ to see if goals are being achieved.
Effective controlling can help managers ______.
Effective controlling can help managers ______.
The controlling function helps managers protect an organization's ______.
The controlling function helps managers protect an organization's ______.
The first step in the control process is to ______.
The first step in the control process is to ______.
Managers always use these for performance standards during the control process.
Managers always use these for performance standards during the control process.
______ are the most informal form of performance measurement.
______ are the most informal form of performance measurement.
MBWA stands for management by ______.
MBWA stands for management by ______.
An advantage of management by walking around is ______.
An advantage of management by walking around is ______.
For a baseball player, a statistical report would feature such things as ______.
For a baseball player, a statistical report would feature such things as ______.
A disadvantage of a statistical report is that it may leave out ______ measurements of performance.
A disadvantage of a statistical report is that it may leave out ______ measurements of performance.
A(n) ______ format would be most likely to include graphs, tables, and computer outputs.
A(n) ______ format would be most likely to include graphs, tables, and computer outputs.
______ performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.
______ performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.
What managers choose to measure is largely determined by ______.
What managers choose to measure is largely determined by ______.
Which of these options are correct? (Select all that apply)
Which of these options are correct? (Select all that apply)
Flashcards
Controlling Function
Controlling Function
Ensures goals are met in an organization.
Correct Performance Problems
Correct Performance Problems
A major part of the controlling function in management.
Control System Success
Control System Success
Judged by how well it helps the organization meet its goals.
Goal Attainment
Goal Attainment
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Controlling Value Areas
Controlling Value Areas
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Final Step in Management
Final Step in Management
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Performance Comparison
Performance Comparison
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Empower Employees
Empower Employees
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Protect Organization's Assets
Protect Organization's Assets
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First Step in Control Process
First Step in Control Process
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Performance Standards
Performance Standards
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Informal Performance Measurement
Informal Performance Measurement
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Management by Walking Around (MBWA)
Management by Walking Around (MBWA)
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Advantage of MBWA
Advantage of MBWA
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Statistical Report in Baseball
Statistical Report in Baseball
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Disadvantage of Statistical Report
Disadvantage of Statistical Report
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Statistical Report Format
Statistical Report Format
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Fast Performance Measurement Method
Fast Performance Measurement Method
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Determining What to Measure
Determining What to Measure
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Quality vs. Quantity Measurement
Quality vs. Quantity Measurement
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Study Notes
Chapter 14 Multiple-Choice Questions
- Control Management Function: Ensures organizational goals are met. Realistic plans are crucial.
- Controlling Function: A key part of management is correcting performance problems.
- Control System Effectiveness: A strong control system helps an organization meet its goals more successfully, including government guidelines.
- Well-Run Company: A well-run company with sound planning, motivated workers, and efficient structure often achieves its goals, although not always. Monitoring performance is vital.
- Controlling Function Value: Controlling offers value by planning, workplace protection and empowerment of employees,
- Controlling Process: Comparisons against goals or planned performance are key to seeing if goals are accomplished.
- Effective Controlling: Helps managers empower employees.
- Controlling Function: Aids in protecting assets and reputation. The first step involves measuring performance.
- Performance Standards: Managers utilize these for performance measurement in the controlling process. Sources can vary from goals established during the planning process to standards developed by experts or employee opinions, or industry standards.
- Informal Performance Measurement: Oral reports and personal observations are typical, informal tools for measurement.
- Performance Measurement: Management by Walking Around (MBWA) is a flexible, direct feedback method.
- Statistical Report: Provides comprehensive data, potentially lacking in subjective or subjective insights.
- Managerial Decision Drivers: Factors such as organizational goals, structural aspects, company reputation, and leadership styles influence what is measured.
- Organizational Focus: Customer satisfaction is a significant component for companies emphasizing quality above all else.
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