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Questions and Answers
What does Mark plan to do about the letters in category three?
How many letters in the sample were categorized as requests for autographed pictures?
What was the response to the suggestion of handling strange letters?
What percentage of Mark's mail involves letters requesting photographs?
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Which category of letters included the least amount of correspondence?
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What was the nature of the letter from A.B. Salom?
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How did Mark feel about the mail sorting operation with Louise and Mary?
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What was the main reason Louise wanted to get organized before the arrival of the Time magazine representatives?
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Why did Louise and Mark spend a significant amount of money at the stationery store?
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What was Mark's initial reaction to the idea of hiring Mary Mellon to help with the mail?
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How did Louise support her decision to hire extra help for the mail?
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What percentage of the selected thank-you letters were noted in Mark's mail?
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What was the nature of the relationship between Mark and Mary Mellon?
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What was the primary concern expressed by Mark regarding the situation?
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After spending money at the stationery store, what did Mark think about the acquisition of additional desks and typewriters?
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Study Notes
Mail Management
- Louise hired Mary Mellon to assist with handling the influx of mail.
- Louise categorized the mail into four categories: thank you notes, requests for autographed pictures, requests for advice and "kook" letters.
- To streamline the process, Louise and Mary responded to the first two categories with pre-written letters.
- For the advice category, Mark was to personally respond to each letter.
- "Kook" letters were to be set aside for Mark to review.
A Mysterious Letter
- Louise found a letter addressed to Mark with no address or stamp.
- The letter, written in delicate calligraphy, urged Mark to make a difficult choice in the future, signed only by A.B. Salom
- The letter was placed in the "kook" letter category.
- The letter's lack of a stamp and address surprised Mark.
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Description
Explore the intricacies of mail management through this case study involving Louise and her assistant Mary. Discover how they categorized different types of letters and the mysterious letter Mark receives. This quiz delves into decision-making processes in handling correspondences.