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Questions and Answers
What is the primary glue that binds a clan culture in an organization?
What is the primary glue that binds a clan culture in an organization?
Which organizational culture is characterized by a focus on competition and the glue of winning?
Which organizational culture is characterized by a focus on competition and the glue of winning?
What type of leader is primarily required in an adhocracy culture?
What type of leader is primarily required in an adhocracy culture?
Which culture primarily focuses on rules and procedures as the glue to hold the organization together?
Which culture primarily focuses on rules and procedures as the glue to hold the organization together?
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What is the main issue Fortune 500 companies face according to the content?
What is the main issue Fortune 500 companies face according to the content?
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In a culture characterized by the focus on people, which type of organizational culture does it reflect?
In a culture characterized by the focus on people, which type of organizational culture does it reflect?
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What should organizations focus on to improve their 'B' culture according to the content?
What should organizations focus on to improve their 'B' culture according to the content?
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Which type of culture looks primarily at trends and not internally at the organization?
Which type of culture looks primarily at trends and not internally at the organization?
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What is the purpose of the 'Hook' in the HLBT method for communicating?
What is the purpose of the 'Hook' in the HLBT method for communicating?
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Which organizational culture is characterized by innovation, the future, and continuous improvement?
Which organizational culture is characterized by innovation, the future, and continuous improvement?
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In the context of organizational culture, what does 'OCAI' stand for?
In the context of organizational culture, what does 'OCAI' stand for?
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What aspect is a key focus of the Market Culture?
What aspect is a key focus of the Market Culture?
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What does the 'Look' component of the HLBT method aim to do?
What does the 'Look' component of the HLBT method aim to do?
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Which culture focuses primarily on coordination and control?
Which culture focuses primarily on coordination and control?
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What does the 'Took' element of the HLBT method emphasize?
What does the 'Took' element of the HLBT method emphasize?
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Which type of leader is generally needed in a Clan Culture?
Which type of leader is generally needed in a Clan Culture?
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What is a key factor in enhancing customer satisfaction within a market culture?
What is a key factor in enhancing customer satisfaction within a market culture?
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Which approach is considered crucial for managing competition?
Which approach is considered crucial for managing competition?
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What is the primary goal of continuous improvement?
What is the primary goal of continuous improvement?
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In a hierarchy culture, what does 'acculturation' refer to?
In a hierarchy culture, what does 'acculturation' refer to?
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Why did Walmart struggle in entering the French market?
Why did Walmart struggle in entering the French market?
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What aspect of market culture focuses on energizing employees?
What aspect of market culture focuses on energizing employees?
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Which method is mentioned as a way to provide strong personal development within a clan culture?
Which method is mentioned as a way to provide strong personal development within a clan culture?
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What was a consequence of the control system implemented by British Airways?
What was a consequence of the control system implemented by British Airways?
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What distinguishes persuasion from influence?
What distinguishes persuasion from influence?
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Which route of thinking is associated with systematic thinking?
Which route of thinking is associated with systematic thinking?
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What is the main characteristic of the heuristic thinking mode?
What is the main characteristic of the heuristic thinking mode?
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Which of the following is NOT one of the CLARCCS influence cues?
Which of the following is NOT one of the CLARCCS influence cues?
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Which influence cue suggests that one should engage when others are doing so?
Which influence cue suggests that one should engage when others are doing so?
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How does the CBHT presentation method arrange its components?
How does the CBHT presentation method arrange its components?
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What is the purpose of the 'H' in the HLBT presentation method?
What is the purpose of the 'H' in the HLBT presentation method?
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What type of thinking typically has a shorter persistence and lower resistance?
What type of thinking typically has a shorter persistence and lower resistance?
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What is the main purpose of the 'Book' component in the HLBT method for communicating?
What is the main purpose of the 'Book' component in the HLBT method for communicating?
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Which organizational culture emphasizes teamwork and personal development?
Which organizational culture emphasizes teamwork and personal development?
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In the context of organizational culture, what do the categories A, B, C, and D in the OCAI represent?
In the context of organizational culture, what do the categories A, B, C, and D in the OCAI represent?
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Which type of leader is typically associated with an Adhocracy culture?
Which type of leader is typically associated with an Adhocracy culture?
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What characteristic defines the Market Culture in an organization?
What characteristic defines the Market Culture in an organization?
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What is typically the outcome of the 'Took' component in the HLBT communication method?
What is typically the outcome of the 'Took' component in the HLBT communication method?
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Which cultural characteristic is most associated with the Hierarchy Culture?
Which cultural characteristic is most associated with the Hierarchy Culture?
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What is the primary function of conducting an OCAI assessment?
What is the primary function of conducting an OCAI assessment?
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What is the main value that holds together the Clan culture in an organization?
What is the main value that holds together the Clan culture in an organization?
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Which organizational culture is characterized by informal ad-hoc groups that focus on innovation?
Which organizational culture is characterized by informal ad-hoc groups that focus on innovation?
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What type of leader is typically needed in a market culture?
What type of leader is typically needed in a market culture?
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Which culture primarily emphasizes procedures and control systems as the glue binding the organization?
Which culture primarily emphasizes procedures and control systems as the glue binding the organization?
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What is a significant issue that Fortune 500 companies face regarding their organizational culture?
What is a significant issue that Fortune 500 companies face regarding their organizational culture?
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In the context of managing future improvements, what focus should be upheld for culture 'B'?
In the context of managing future improvements, what focus should be upheld for culture 'B'?
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What describes a primary characteristic of the Adhocracy culture?
What describes a primary characteristic of the Adhocracy culture?
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How are the cultural focuses of B and C distinct from each other?
How are the cultural focuses of B and C distinct from each other?
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What is a key challenge faced by companies aiming to improve customer satisfaction?
What is a key challenge faced by companies aiming to improve customer satisfaction?
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In a competitive market culture, which strategy is vital for managing competition?
In a competitive market culture, which strategy is vital for managing competition?
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What does the concept of 'acculturation' primarily focus on in a hierarchy culture?
What does the concept of 'acculturation' primarily focus on in a hierarchy culture?
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Which factor contributes significantly to the success of Walmart's operations?
Which factor contributes significantly to the success of Walmart's operations?
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Which practice is recommended for energizing employees within a market culture?
Which practice is recommended for energizing employees within a market culture?
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What is a primary focus of continuous improvement in organizations?
What is a primary focus of continuous improvement in organizations?
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What is the role of personal relationships in a clan culture?
What is the role of personal relationships in a clan culture?
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Which of the following is a potential downside of implementing strict control systems?
Which of the following is a potential downside of implementing strict control systems?
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What distinguishes the Central Route from the Peripheral Route in terms of argument strength?
What distinguishes the Central Route from the Peripheral Route in terms of argument strength?
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Which of the following best describes the role of the Neo-Cortex in the Dual Process Approach?
Which of the following best describes the role of the Neo-Cortex in the Dual Process Approach?
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What type of thinking does the Limbic System primarily engage in according to the content?
What type of thinking does the Limbic System primarily engage in according to the content?
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What is a common misconception about the duration of influence offered by the Central Route versus the Peripheral Route?
What is a common misconception about the duration of influence offered by the Central Route versus the Peripheral Route?
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Which of the following heuristics is NOT included in the CLARCCS cues?
Which of the following heuristics is NOT included in the CLARCCS cues?
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In the context of the HLBT presentation method, what is the primary purpose of the 'B' component?
In the context of the HLBT presentation method, what is the primary purpose of the 'B' component?
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What principle does the heuristic cue of 'Scarcity' emphasize?
What principle does the heuristic cue of 'Scarcity' emphasize?
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What is the most significant effect of using the Peripheral Route for persuasion?
What is the most significant effect of using the Peripheral Route for persuasion?
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Study Notes
Leadership Session 5 - Skema Business School
- Skema Business School is an accredited business school
- The session focused on leadership, group presentations, communication methods, and organizational cultures.
Group Presentations
- The session involved group presentations.
- Speakers delivered presentations to the audience.
HLBt Method For Public Communication
- Hook: Engage the audience with an interesting opening (e.g., a startling fact, anecdote).
- Look: Briefly outline the presentation's content.
- Book: The main body; presenting the information, details, facts, theories.
- Took: The conclusion; persuade the audience the information is important and useful.
Session 3 - Leadership and Organizational Design and Culture
- The session delved into various organizational cultures and leadership styles needed for them.
- It emphasized understanding followers' needs based on culture types.
- Readings and case studies (Cameron and Quinn, Clawson Chapter 22) were referenced.
- Organizational Culture & Assessment Instrument (to be done in class).
- This involved assessing culture using a competing values framework.
- The session covered four organizational culture types:
- Clan Culture: Focuses on interpersonal relationships and teamwork. Aims for personnel development and collaboration.
- Adhocracy Culture: Emphasizes innovation, future-oriented thinking, and continuous improvement.
- Hierarchy Culture: Values coordination, control, and acculturation.
- Market Culture: Focuses on competition, energized employees, customer satisfaction. Implements customer engagement and organizational excellence.
The Global Business Leader - Environmental Factors/Issues
- This segment presented a framework for effective global business leadership.
- Key factors influencing leadership include: Self-awareness, commitment to strategy, influencing others/people, organizational commitment.
- Organizational culture plays a critical role in strategic thinking, task design, managing change, and leadership.
Fill Out The OCAI
- The session included completing the Organizational Culture Assessment Instrument (OCAI)..
- It emphasizes constructing a perfect workplace in mind and assigning 100 score points to A, B, C, and D options.
Cameron and Quinn Framework
- This framework visually displays organizational cultures' dimensions.
- It is a tool to understand organizational culture, by illustrating the four organizational types.
- Quadrants depicting internal/external focus with flexibility/stability dimensions.
- Key organizational culture types, such as Clan, Adhocracy, Hierarchy, and Market, are clearly defined.
Influence and Persuasion
- Key Difference: Influence is a broad concept encompassing persuasion.
- Influence acts as an umbrella term, and persuasion is a specific type of influence aimed at attitude change via effective communication.
Two Modes of Thinking: Dual Process Approach
- Two modes of thinking: Central (Systematic, neo-cortex) and Peripheral (Heuristic, limbic system).
- Central Route: Detailed, relies on logical arguments; higher resistance.
- Peripheral Route: Quick, relies on cues; lower resistance.
- The presentation analyzed how these two modes interact in influencing people.
Heuristic Influence Cues (CLARCCS)
- Influencing behaviors using shortcuts: Comparisons, Liking, Authority, Belief through reciprocity, consistency and scarcity.
Organization Assessment
- The Importance of Shared Culture: This session discusses the need to create cultures where employees share values with the organization.
- Group Presentation Methodology (HLBT): A method for organizing and presenting a group/team presentation.
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Description
This quiz covers key themes from Leadership Session 5 at Skema Business School, focusing on group presentations, communication methods, and organizational cultures. Participants will learn about the HLBt method for effective public communication and the importance of understanding followers' needs in different cultural contexts.
