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Leadership at Mastermark: The Reluctant Boss

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Leadership at Mastermark: The Reluctant Boss

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Questions and Answers

What was the primary transport vehicle used by Chris for sales and operations work?

His personal car

Who took over Mastermark?

Chris Wee

What did Mastermark have virtually no assets except for?

Some hand tools

How many part-time staff did Chris have when he took over Mastermark?

One Signup and view all the answers

Who founded Mastermark?

Mr. George Wee (Chris’ father) Signup and view all the answers

What organizational changes did Chris make to effectively deliver services in his company?

Created a supervisor tier and a management tier consisting of managers and assistant managers. Signup and view all the answers

Why did Chris adopt a functional departmental structure for his business?

To ensure the business would continue to grow. Signup and view all the answers

How often did the Management Team, consisting of the Director and other managers, meet?

Every month. Signup and view all the answers

Who were the two most senior and strategic people Chris held formal strategic planning meetings with?

Ms. Gloria Ngoi, the Business Development Manager, and Ms. Julienne Kee, the Principal Biologist and Manager of the Wildlife Biological Services department. Signup and view all the answers

Why did Chris believe it was important to attend staff meetings occasionally?

To show support by simply being present. Signup and view all the answers