Podcast
Questions and Answers
What was a key reason unions opposed General Motors' Sunbelt Strategy in the 1950s?
What was a key reason unions opposed General Motors' Sunbelt Strategy in the 1950s?
- It focused on expanding production in suburban areas.
- It was seen as a move away from union-dominated regions. (correct)
- It resulted in the increase of employee salaries.
- It shifted operations to union-controlled states.
Which component of the Diamond Model of Leadership focuses on creating organizational commitment?
Which component of the Diamond Model of Leadership focuses on creating organizational commitment?
- Strategic Thinking
- Developing Influence (correct)
- Results
- Managing Change
In the Diamond Model of Leadership, which result directly correlates with effective strategic thinking?
In the Diamond Model of Leadership, which result directly correlates with effective strategic thinking?
- Employee Energy
- Customer Satisfaction (correct)
- Market Share
- Designing Tasks
What aspect does the 'TASK' component of the Diamond Model address?
What aspect does the 'TASK' component of the Diamond Model address?
Which consequence did General Motors experience due to the establishment of new plants under the Sunbelt Strategy?
Which consequence did General Motors experience due to the establishment of new plants under the Sunbelt Strategy?
What was the absenteeism rate at the GM Fremont Plant in 1982?
What was the absenteeism rate at the GM Fremont Plant in 1982?
Which aspect of NUMMI's production improved the most compared to GM in the same period?
Which aspect of NUMMI's production improved the most compared to GM in the same period?
According to Edgar Schein's model, what is critical for changing an organization's culture?
According to Edgar Schein's model, what is critical for changing an organization's culture?
How many unresolved grievances did the GM Fremont Plant have in 1982?
How many unresolved grievances did the GM Fremont Plant have in 1982?
What was the assembly cost per car at NUMMI compared to the assembly cost over Japan?
What was the assembly cost per car at NUMMI compared to the assembly cost over Japan?
What best describes the wildcat strikes at NUMMI compared to the GM Fremont Plant?
What best describes the wildcat strikes at NUMMI compared to the GM Fremont Plant?
In what category did NUMMI rank best compared to GM in 1986?
In what category did NUMMI rank best compared to GM in 1986?
Which of the following factors is NOT a level of leadership affecting human behavior?
Which of the following factors is NOT a level of leadership affecting human behavior?
What was one major consequence of the establishment of new plants under General Motors' Sunbelt Strategy?
What was one major consequence of the establishment of new plants under General Motors' Sunbelt Strategy?
Which factor in the Diamond Model of Leadership is primarily related to managing change within an organization?
Which factor in the Diamond Model of Leadership is primarily related to managing change within an organization?
In the context of the Diamond Model of Leadership, what does the component labeled 'RESULTS' primarily focus on?
In the context of the Diamond Model of Leadership, what does the component labeled 'RESULTS' primarily focus on?
What best characterizes the Sunbelt Strategy implemented by General Motors in the 1950s?
What best characterizes the Sunbelt Strategy implemented by General Motors in the 1950s?
Which element in the Diamond Model of Leadership directly impacts employee energy and productivity?
Which element in the Diamond Model of Leadership directly impacts employee energy and productivity?
What factor greatly contributed to the reduction of absenteeism from 20% at GM to 2% at NUMMI?
What factor greatly contributed to the reduction of absenteeism from 20% at GM to 2% at NUMMI?
How did the organizational processes at NUMMI differ from those at GM in terms of grievance handling?
How did the organizational processes at NUMMI differ from those at GM in terms of grievance handling?
What approach did Edgar Schein advocate for changing organizational culture?
What approach did Edgar Schein advocate for changing organizational culture?
Which level of leadership directly influences conscious thought and decision-making in an organization?
Which level of leadership directly influences conscious thought and decision-making in an organization?
What was one major difference in productivity between NUMMI and GM?
What was one major difference in productivity between NUMMI and GM?
What was the impact of culture change on the quality of vehicles produced at NUMMI compared to GM?
What was the impact of culture change on the quality of vehicles produced at NUMMI compared to GM?
What sums up NUMMI's innovative approach to employee motivation?
What sums up NUMMI's innovative approach to employee motivation?
Which cultural artifact was instrumental in changing the behavior of NUMMI employees?
Which cultural artifact was instrumental in changing the behavior of NUMMI employees?
Flashcards
Diamond Model of Leadership
Diamond Model of Leadership
A leadership model focusing on the interaction between the leader, the organization, and environmental factors, ultimately affecting results.
Sunbelt Strategy
Sunbelt Strategy
General Motors' strategy to build plants in the Southern and Western USA to avoid union influence.
GM Leadership Problems
GM Leadership Problems
General Motors faced challenges related to their leadership, which affected factors like efficiency and employee satisfaction.
Union Avoidance Strategy
Union Avoidance Strategy
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"Right to work" States
"Right to work" States
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GM Fremont Plant 1982
GM Fremont Plant 1982
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NUMMI Plant 1986
NUMMI Plant 1986
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Changing Corporate Culture
Changing Corporate Culture
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Levels of Leadership
Levels of Leadership
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Visible Behavior
Visible Behavior
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Conscious Thought
Conscious Thought
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VABE's
VABE's
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Worker Needs
Worker Needs
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NUMMI
NUMMI
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Cultural Artifacts
Cultural Artifacts
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Study Notes
The Diamond Model of Leadership
- The diamond model illustrates leadership factors affecting results
- A leader's influence affects others, and their commitment to strategy.
- A leader's strategic thinking impacts organizational tasks.
- Designing and managing change are key tasks.
- The leader's commitment to strategy, influence on others, and performance of organizational tasks leads to the organization's results.
- Results include profits, customer satisfaction, market share, efficiency, learning, productivity, and employee energy.
GM Leadership Problems
- GM leadership faced criticism for not truly understanding a concept.
General Motors Background
- In the 1950s, General Motors established plants in the American South and West.
- These plants were set up in "right-to-work" states that did not have union labor contracts.
- These plants were seen unfavorably by unions as an attempt to avoid union influence.
- This resulted in conflict in the new plants.
1982 GM Fremont Plant Issues
- Employees: 5000
- Absenteeism: 20%
- Unresolved Grievances : 2000
- Total Annual Grievances: 5000
- Wildcat Strikes: 3-4
- Chevrolet Nova Assembly Costs: 30% greater than Japanese counterparts
- Productivity: Worst in GM
- Quality: Worst in GM
1986 GM NUMMI Plant Performance
- Employees: 2000
- Absenteeism: 2%
- Unresolved Grievances: 0
- Total Annual Grievances: 2
- Wildcat Strikes: 0
- Chevrolet Nova/Geo Prism Costs : Same as Japanese models
- Productivity: Doubled GM average
- Quality: Best in GM
How Culture Changes
- Edgar Schein's model of corporate culture provides insights into culture change.
- The model suggests changing cultural artifacts - observable data regarding behavior and actions - is necessary to change culture.
- Understanding the desired behaviors and processes for the new culture helps shape organizational changes.
- Shook's and Schein's models differ on how to initiate change in a culture.
Levels of Leadership
- Leadership impacts human behavior on three levels:
- Visible behavior
- Conscious thought
- VABE's (Values, Assumptions, Beliefs, Expectations)
- Visible behaviors, conscious thought, and unconscious values/ beliefs all contribute to a leader's impact.
Understanding Needs
- Identifying the needs of employees at NUMMI was vital to improving the company's culture.
- In general, effective leadership motivates employees by fulfilling basic needs.
- Leaders need to understand the needs of different people to motivate them.
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Description
Explore the Diamond Model of Leadership and its impact on organizational performance through the lens of General Motors' historical leadership issues. This quiz examines the relationship between strategic thinking, change management, and leadership effectiveness, especially in the context of GM's challenges with union relations and plant management in the 1950s and beyond.
