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Questions and Answers
What is a primary focus of the Diamond Model of Leadership?
What is a primary focus of the Diamond Model of Leadership?
Which aspect is NOT part of the results measured in the Diamond Model of Leadership?
Which aspect is NOT part of the results measured in the Diamond Model of Leadership?
What was a significant consequence of the Sunbelt Strategy for General Motors?
What was a significant consequence of the Sunbelt Strategy for General Motors?
Which leadership element focuses on the commitment to the strategy according to the Diamond Model?
Which leadership element focuses on the commitment to the strategy according to the Diamond Model?
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What was a perception of the unions regarding GM's Sunbelt Strategy?
What was a perception of the unions regarding GM's Sunbelt Strategy?
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What was the absenteeism rate at the GM Fremont Plant in 1982?
What was the absenteeism rate at the GM Fremont Plant in 1982?
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Which of the following changes occurred at NUMMI compared to the GM Fremont Plant?
Which of the following changes occurred at NUMMI compared to the GM Fremont Plant?
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What principle did Edgar Schein propose regarding changing corporate culture?
What principle did Edgar Schein propose regarding changing corporate culture?
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What was an observable outcome of the changes implemented at NUMMI?
What was an observable outcome of the changes implemented at NUMMI?
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What aspect of leadership is highlighted in the context of changing workplace culture?
What aspect of leadership is highlighted in the context of changing workplace culture?
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What products were being assembled at NUMMI?
What products were being assembled at NUMMI?
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Which demographic change occurred when transitioning from GM Fremont to NUMMI?
Which demographic change occurred when transitioning from GM Fremont to NUMMI?
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In the context of NUMMI, what factor was important to understand workers' motivations?
In the context of NUMMI, what factor was important to understand workers' motivations?
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How did the Sunbelt Strategy impact labor relations in General Motors' new plants?
How did the Sunbelt Strategy impact labor relations in General Motors' new plants?
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What results are measured within the Diamond Model of Leadership?
What results are measured within the Diamond Model of Leadership?
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In the Diamond Model of Leadership, which components must leaders develop to ensure successful results?
In the Diamond Model of Leadership, which components must leaders develop to ensure successful results?
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Which statement best describes the environmental factors influencing leadership in the Diamond Model?
Which statement best describes the environmental factors influencing leadership in the Diamond Model?
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What was a noticeable characteristic of the new plants established by General Motors under the Sunbelt Strategy?
What was a noticeable characteristic of the new plants established by General Motors under the Sunbelt Strategy?
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What primary shift occurred in absenteeism rates when transitioning from the GM Fremont Plant to NUMMI?
What primary shift occurred in absenteeism rates when transitioning from the GM Fremont Plant to NUMMI?
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Which of the following was a major contributing factor to the improvement in productivity at NUMMI compared to the GM Fremont Plant?
Which of the following was a major contributing factor to the improvement in productivity at NUMMI compared to the GM Fremont Plant?
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What was a significant change in the number of total annual grievances from GM Fremont Plant to NUMMI?
What was a significant change in the number of total annual grievances from GM Fremont Plant to NUMMI?
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Which cultural artifact is viewed as essential for changing the organizational culture according to Edgar Schein?
Which cultural artifact is viewed as essential for changing the organizational culture according to Edgar Schein?
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What was the comparison of assembly costs per car between GM Fremont and NUMMI?
What was the comparison of assembly costs per car between GM Fremont and NUMMI?
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Which level of leadership corresponds to changing values, assumptions, and beliefs within an organization?
Which level of leadership corresponds to changing values, assumptions, and beliefs within an organization?
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What key understanding must be recognized to motivate workers effectively in an organization?
What key understanding must be recognized to motivate workers effectively in an organization?
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Which product lines were assembled at NUMMI as part of their operations?
Which product lines were assembled at NUMMI as part of their operations?
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Study Notes
The Diamond Model of Leadership
- The Diamond Model visualizes leadership impacting various elements
- Leader: Includes developing influence, commitment to strategy, and strategic thinking
- Others/People: Highlighting organizational commitment
- Task: Focuses on designing and managing change
- Organization: Connects to the overall organizational structure
- Results: Positive outcomes include profits, customer satisfaction, market share, efficiency, learning, productivity, and employee energy.
- Environmental Effects/Factors: External factors affecting leadership
GM Leadership Problems
- A cartoon depicts a GM executive seeing a small toilet as a new concept.
- The message implies a lack of innovative thinking.
Short Background on General Motors
- In the 1950s, GM's Sunbelt Strategy involved building plants in southern and western states.
- This strategy was not well received by unions, who saw it as an attempt to avoid union-controlled states.
- The new plants often became conflict-ridden because of the opposition to the non-union strategy.
The GM Leadership Story (1982 Fremont Plant)
- Employee count: 5000
- Absenteeism rate: 20%
- Unresolved grievances: 2000
- Total annual grievances: 5000
- Wildcat strikes: 3-4
- Chevrolet Nova assembly costs were 30% over Japanese cars
- Productivity and quality were worst in GM compared to other plants.
The NUMMI Leadership Story (1986 NUMMI Plant)
- Employee count: 2000
- Absenteeism rate: 2%
- Unresolved grievances: 0
- Total annual grievances: 2
- Wildcat strikes: 0
- Chevrolet Nova/Geo Prism assembly costs were comparable to Japanese cars.
- Productivity and quality were double the average of GM, being best in the company.
How Culture Changes
- The lessons from NUMMI align with Edgar Schein's model.
- Schein's model suggests changing culture by altering observable data/cultural artifacts (behaviors, actions).
- Identifying desired behaviors and designing work processes to support them is essential.
Levels of Leadership
- Leadership affects human behavior at three levels.
- One is visible behaviors
- The second level is conscious thoughts.
- The third is values, assumptions, beliefs, and expectations, which are semi-conscious or pre-conscious.
Knowing the Heart Means Understanding Needs
- Workers at NUMMI needed motivation and understanding of their needs.
- Understanding how to motivate people in the workplace, and what people want are important for effective leadership.
- Meeting individual needs, including those of challenging individuals in a work environment, is important.
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Description
Explore the Diamond Model of Leadership, which emphasizes the interplay between leaders, their teams, tasks, organizational structure, and the results achieved. Understand how leadership influences organizational commitment and adapts to environmental factors. This quiz also discusses leadership challenges faced by General Motors and the impact of innovation.
