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Questions and Answers

Why is it crucial for IT projects to align with an organization's mission and strategy?

  • To simplify the project management process by reducing the number of stakeholders involved.
  • To limit the scope of projects, making them easier to manage and control.
  • To ensure project managers can make informed decisions and effectively advocate for their projects. (correct)
  • To guarantee that all projects are completed under budget and ahead of schedule.

Which of the following best describes the strategic management process?

  • A static, annual review of company performance with minor adjustments for the upcoming year.
  • A short-term planning activity focused on immediate operational needs.
  • A continuous, iterative process of assessing the current state and determining a future state and how to achieve it. (correct)
  • A reactive approach to addressing crises as they arise, with no long-term vision.

A company is performing a SWOT analysis. Which of the following would be classified as an 'Opportunity'?

  • Inefficient internal processes that lead to higher operational costs.
  • A well-established brand name that is recognized globally.
  • A newly emerging market with potential for high growth. (correct)
  • A new, innovative technology developed within the company.

What is the primary purpose of setting objectives in the strategic management process?

<p>To provide specific, measurable steps for achieving strategies. (A)</p> Signup and view all the answers

Which component is NOT typically included in an organization's mission statement?

<p>Specific financial targets for the next fiscal year. (A)</p> Signup and view all the answers

How do internal responses relate to strategic management's dimensions?

<p>They address new action programs aimed at improving the firm's competitive position. (A)</p> Signup and view all the answers

What is the first activity in the strategic management process?

<p>Reviewing and defining the organizational mission. (D)</p> Signup and view all the answers

What is the primary objective of the Phase-Gate Model in project management?

<p>To ensure resources are invested in projects aligned with the organization's strategy. (C)</p> Signup and view all the answers

When analyzing and formulating strategies, what role does evaluating the past and current position of the enterprise play?

<p>It provides a baseline understanding for future strategic decisions. (A)</p> Signup and view all the answers

A project has an initial investment of $$100,000$ and generates annual cash inflows of $$25,000$ for 5 years. What is the payback period for this project?

<p>4 years (A)</p> Signup and view all the answers

Which of the following is a limitation of the Payback Model?

<p>It ignores cash flows beyond the payback period. (A)</p> Signup and view all the answers

What does a positive Net Present Value (NPV) indicate about a project?

<p>The project is expected to generate returns exceeding the minimum desired rate. (A)</p> Signup and view all the answers

Which criteria is taken into account when calculating Net Present Value (NPV)?

<p>The time value of money (B)</p> Signup and view all the answers

Which of the following non-financial criteria would best support a company's long-term competitive advantage?

<p>Developing a core technology for next-generation products (B)</p> Signup and view all the answers

What is the MOST suitable action an organization should take regarding a project that no longer aligns with its strategic objectives, according to the information provided?

<p>Terminate the project. (D)</p> Signup and view all the answers

What is the primary function of checklist models in project selection?

<p>Systematically reviewing projects against predefined criteria (C)</p> Signup and view all the answers

A project objective is deemed 'Assignable' in the SMART criteria. What does this imply for effective project management?

<p>The objective must be given to one specific person for completion and accountability. (B)</p> Signup and view all the answers

How does effective Project Portfolio Management (PPM) address the challenge of 'Organization Politics' in project selection?

<p>By using a standardized scoring model to remove subjectivity and bias from project selection. (A)</p> Signup and view all the answers

What is the most significant benefit of linking project selection to strategic metrics within Project Portfolio Management?

<p>It ensures that selected projects directly contribute to the organization's overall strategic objectives. (C)</p> Signup and view all the answers

Which factor most directly counters the 'Implementation Gap' problem in strategy execution?

<p>Creating consensus among middle and upper-level management regarding organizational strategy. (A)</p> Signup and view all the answers

How do highly successful strategic projects typically leverage existing knowledge?

<p>They maximize the use of existing knowledge and collaborate with outside organizations. (A)</p> Signup and view all the answers

In the context of project management, what is the primary risk associated with 'Resource Conflicts and Multitasking'?

<p>Delays, reduced quality, and increased costs due to divided attention and project interdependencies. (D)</p> Signup and view all the answers

What is the BEST way to address optimism bias in project planning?

<p>Reviewing past project performance. (A)</p> Signup and view all the answers

What is the role of a highly qualified project leader in successful strategic projects??

<p>To champion the project, secure top management support, and foster a culture of innovation and adaptability. (D)</p> Signup and view all the answers

What is a primary disadvantage of selection models that offer greater flexibility across different types of projects?

<p>They fail to address the strategic alignment of projects with organizational goals. (C)</p> Signup and view all the answers

What role does senior management play in the project selection process?

<p>To establish selection criteria aligned with organizational strategies. (D)</p> Signup and view all the answers

Why are weighted scoring models considered a beneficial alternative in project selection?

<p>They improve communication on project goals and contributions to organizational goals. (C)</p> Signup and view all the answers

What is the role of a governance team in project portfolio management?

<p>To ensure the selection process is open and free of power politics. (A)</p> Signup and view all the answers

In the context of project selection, what does 'project classification' primarily involve?

<p>Assessing if the project aligns with the organization's strategic objectives. (D)</p> Signup and view all the answers

Which activity is part of the 'Ranking Proposal' and 'Selection of Projects' stage?

<p>Rejecting or accepting projects based on defined selection criteria and portfolio alignment. (C)</p> Signup and view all the answers

What type of information does a request for proposal (RFP) solicit?

<p>Project proposals from external sources such as contractors or vendors. (C)</p> Signup and view all the answers

What is the MOST important reason for an organization to publish the priority of every project?

<p>To ensure the selection process is open and free of power politics. (B)</p> Signup and view all the answers

Flashcards

Strategic Alignment

Ensuring projects align with the organization's mission, strategy, culture, and practices.

Strategic Management

Assessing the current state and deciding/implementing the desired future state.

External Strategic Response

Adapting to external changes and allocating resources to improve competitive positioning.

Internal Strategic Response

Internal actions aimed at enhancing the firm's competitive position.

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Organizational Mission

A statement defining the organization's purpose and values.

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Mission Statement Components

Major products/services, target customers/markets, and geographical domain.

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Strategy Formulation

Evaluating the past and current position and assessing internal/external environments to reach objectives.

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SWOT Analysis

Strengths, Weaknesses, Opportunities, and Threats

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SMART Objectives

Specific, Measurable, Assignable, Realistic, Time-related

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Project Implementation

How strategies are executed, given available resources.

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Project Portfolio Management

Prioritizing projects effectively.

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Optimism Bias

Unrealistic belief that things will always go well.

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Uniqueness Bias

The tendency to believe your project is totally novel.

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Implementation Gap

Lack of strategy understanding between managers.

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Sacred Cow Projects

Projects protected due to personal or political reasons.

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Project Portfolio Management (Definition)

Monitoring and controlling an organization’s project investments.

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Multi-Weighted Scoring Models

Project selection methods that use weighted criteria to evaluate proposals.

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Project Classification

Ensuring a project aligns with the organization's overall strategic goals.

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Weighted Scoring Benefits

Reduces wasted resources and aligns projects with organizational objectives.

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Request for Proposal (RFP)

A formal document requesting proposals from external vendors.

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Ranking Project Proposals

Evaluating proposals based on feasibility, strategic contribution, and existing projects.

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Senior Management Input

Senior management provides strategic guidance and balances resources across project types.

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Governance Team Responsibilities

Publishing project priorities and ensuring an unbiased selection process.

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Resource Allocation

Deciding how to allocate resources among various types of projects annually.

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Resource Allocation in Project Selection

Allocating resources to projects that align with strategic direction and organizational goals.

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Phase Gate Model

A series of gates that a project must pass through to be completed, ensuring investment in worthwhile projects.

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Payback Model

Measures the time required for a project to recover its investment.

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Discount Rate (in NPV)

Management's lowest acceptable rate of return to compute the present value of all net cash inflows.

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Net Present Value

Uses the minimum desired rate of return to compute the present value of all net cash inflows.

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Non-Financial Criteria

Strategic objectives that do not have a direct monetary return, focused on market position, technology or supplier relations.

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Checklist Models

Employ a list of questions to assess potential projects and determine their acceptance or rejection.

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Checklist Model Application

Using a structured list of questions to evaluate a project's viability.

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Study Notes

Why Project Managers Need to Understand Strategy

  • IT projects must align with the organization's mission, strategy, culture, and practices.
  • Project managers that understand business strategy can make appropriate decisions and adjustments and be effective project advocates.

Strategic Management Process

  • Strategic management is assessing the current state "what we are" and deciding and implementing the plan to achieve the desired future state.
  • It is a continuous, iterative process for developing an integrated and coordinated long-term plan of action.
  • Strategic management requires strong links among mission, goals, objectives, strategy, and implementation.
  • Two major dimensions: Responding to changes in the external environment and allocating scarce resources to improve the firm's competitive position & internal responses to new action programs enhancing the firm's competitive position.

Four Activities of the Strategic Management Process

  • Reviewing and defining the organizational mission, which describes what the organization wants to become.
  • Components of a mission statement: major products/services, target customers/markets, geographical domain, organizational philosophy, key technologies, public image, and societal contribution.
  • Analyzing and formulating strategies involves determining what needs to be done to reach objectives.
  • Steps consist of a realistic evaluation of the past and current position of the enterprise and an assessment of the internal and external environments.
  • SWOT analysis is a common method involving strengths (internal, positive), weaknesses (internal, negative), opportunities (external, positive), and threats (external, negative).
  • Setting specific, measurable, assignable, realistic, and time-related objectives to achieve strategies.
  • Implementing strategies through projects, considering how strategies will be realized with available resources. Project Portfolio Management, and prioritizing projects is key.

The Need for a Project Priority System

  • Without a proper priority system, there can be behavioral biases like optimism and uniqueness bias.
  • This can lead to an implementation gap due to a lack of understanding and consensus of organization strategy among managers.
  • Organization politics, such as protecting "sacred cows," and resource conflicts with multitasking can also hinder project success.

Project Portfolio Management

  • Project Portfolio Management (PPM) is a means of monitoring and controlling the organization's strategic projects.
  • PPM directly links projects to the goals and strategy of the organization.
  • Seven common characteristics of highly successful strategic projects include creating a unique competitive advantage/value for stakeholders.
  • PPM needs a long period of project definition dedicated to defining a powerful vision and successful execution.
  • It creates a revolutionary project culture, requires a highly qualified project leader supported by management.
  • PPM maximizes use of existing knowledge (often with outside organizations).
  • PPM uses integrated development teams with fast problem-solving and adaptability.
  • Benefits of PPM include building discipline in project selection, linking project selection to strategic metrics, and prioritizing projects based on criteria.
  • PPM allocates resources to projects that align with strategic direction and balances risk across projects.
  • PPM justifies ending projects that do not support the organization's strategy, improving communication and agreement on project goals.

Project Classification

  • Projects can be classified as strategic, operational, or compliance (must do).

Phase Gate Model

  • In this model, a project must pass through a series of gates to completion.
  • Designed to ensure the organization invests time and resources in worthwhile projects aligned with its mission and strategy.
  • Each gate is associated with a project phase and represents a decision point.
  • Each gate can lead to three possible outcomes: go (proceed), kill (cancel), or recycle (revise and resubmit).

Financial Criteria

  • The Payback Model measures the time to recover the project investment, favoring shorter paybacks.
  • However, it ignores the time value of money, cash inflows beyond the investment period, and profitability.
  • Net Present Value (NPV) uses management's desired rate of return to compute the present value of all net cash inflows, preferring higher positive NPVs.
  • NPV considers the time value of money, making it more realistic.

Non-Financial Criteria

  • Strategic objectives include: capturing a larger market share, deterring competitors, developing enabling/next-generation products, reducing dependency on unreliable suppliers, and preventing government intervention.
  • Two Multi-Criteria Selection Models: Checklist and Multi-Weighted Scoring Models.
  • Checklist Models use a list of questions to review potential projects, offering flexibility and ease of use across different divisions and locations.
  • Checklist Models fail to address relative project importance or value or allow for comparison with other projects.
  • Multi-Weighted Scoring Models use several weighted selection criteria (qualitative and/or quantitative) to evaluate project proposals.

Applying a Selection Model

  • Applying a selection model requires deciding whether the project fits with the organization's strategy and then selecting the appropriate model.
  • Weighted scoring criteria is preferable because these reduce wasteful projects, help identify project goals that can be communicated.
  • It also helps project managers understand how their project contributes to organizational goals.
  • Sources of proposals: can come from sources within the organization, or submitted via a Request for Proposal (RFP) from external sources.
  • Ranking Proposal and Selection of Projects: involves evaluating each proposal on feasibility, strategic contribution, and portfolio fit; rejecting/accepting projects based on the selection criteria and current portfolio; and prioritizing projects by senior management.

Managing the Portfolio System

  • Senior Management Input provides guidance in establishing selection criteria aligned with current organization strategies.
  • Senior Management annually decides how to balance resources among different project types.
  • Governance Team Responsibilities: include publishing project priorities, ensuring a selection process that's open and free of power politics, evaluating progress, and scanning the external environment for changes.
  • Balancing the Portfolio for Risks and Types of Projects: involves a classification scheme for R&D organizations.
  • Portfolio projects can be classified as bread-and-butter (evolutionary improvements), pearls (revolutionary commercial advances), oysters (technological breakthroughs), and white elephants (showed early promise but of no value).
  • Risk considerations in project selection include both costs and benefits and uncertainty around timing, accomplishments, and side effects.

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