10 Questions
What are the main topics covered in the CSIS 3200 course on Knowledge Management?
KM as an agent of culture change, mapping the current culture, cultural drivers, communication and change
What is the first step suggested for using KM as a programme of culture change?
Map the culture to understand barriers and cultural habits
How are success stories from pilot areas used in the communication programme?
As 'social proof'
What are the two main ways of mapping organizational culture mentioned in the text?
The cultural dimensions approach and the cultural archetypes approach
What is the suggested approach for addressing institutional barriers to new culture?
Lobbying the sponsor and steering team to start removing the institutional barriers
According to Nonaka and Takeuchi (1995), how is knowledge defined?
True beliefs related to human actions
According to Wiig (1999), what does knowledge consist of?
Truths, beliefs, methodologies, and know-how
How is knowledge related to human action according to the text?
Closely related to 'action', 'judgements', 'activities', and 'prediction'
Why are people considered a key element of knowledge according to the text?
'Human' action is related to knowledge and decision making
Why is knowledge considered contextualized according to the text?
'A specific situation' and 'particular area' are mentioned in relation to knowledge
Test your knowledge of culture change, communication, and knowledge management as a driver of cultural change with this quiz. The quiz covers topics such as KM as an agent of culture change, mapping the current culture, cultural drivers, communication and change, and communication planning.
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