FESA Ch. 3 Matching

Questions and Answers

Match the following management concepts with their definitions:

Delegation = Handing decision-making authority to lower-level employees Controlling = Monitoring performance and measuring outcomes Compromise = Making a deal through negotiations Effectiveness = Manager’s success in attaining goals

Match the following decision-making techniques with their descriptions:

Brainstorming = Generating ideas without initial judgments Group decision-making = Collectively studying options as a group Consensus = Agreement reached by majority or unanimous decision Group think = Members go along with majority to avoid conflict

Match the following performance evaluation methods with their characteristics:

360-degree performance review = Uses surveys from all organizational levels Controlling = Adjustments made to achieve goals Broad-based empowerment = Empowering supervisors to change policies Directing = Instructing team members to achieve objectives

Match the following terms with their relevant aspects:

Efficiency = Performing well with limited resources Intuition = Instinctual knowledge from past experiences Decision-making = Choosing among potential realistic options Effectiveness = Attaining organizational goals successfully Signup and view all the answers

Match the following managerial processes with their functions:

Delegation = Allocating responsibilities to employees Directing = Guiding team efforts towards objectives Controlling = Ensuring adherence to goals and standards Compromise = Reaching agreements by negotiation Signup and view all the answers

Match the following management strategies with their outcomes:

Broad-based empowerment = Improved policies across the organization Group decision-making = Involvement of affected individuals in choices Consensus = Collective agreement on decisions made Group think = Reduced conflict through majority opinion Signup and view all the answers

Match the following terms with their correct definitions:

Malfeasance = Wrongdoing, including illegal actions or misconduct, especially by a public official. Misfeasance = The performance of a lawful action in an illegal or improper manner. Nonfeasance = Failure to do what ought to be done. Unity of command = An organizing principle based on the idea that each individual reports to only one manager. Signup and view all the answers

Match the following terms with their meanings:

Performance review = Evaluation of an employee's work Brainstorming = Idea generation in groups Controlling = Monitoring progress towards goals Effectiveness = Achievement of desired goals Signup and view all the answers

Match the following management concepts with their explanations:

Managing by walking around (MBWA) = A management technique in which managers physically visit all areas of the organization. Planning = Creating and defining goals and making important decisions as well as establishing strategic plans to achieve these goals. Organizing = The process of determining what tasks need to be done and who is to perform these tasks. Total quality management = Constant process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training. Signup and view all the answers

Match the following organizational behaviors with their descriptions:

Group decision-making = Engagement of individuals in group choices Delegation = Transferring authority for tasks Compromise = Settlement through mutual concessions Intuition = Understanding derived from experience Signup and view all the answers

Match the following terms related to decision-making influence:

Minority domination = When a charismatic group member or several members representing a particular group disproportionately influence decision-making. Progressive consequences = A disciplinary system requiring more severe repercussions for repeat violations or serious offenses. Multitasking = Performing multiple management functions at the same time. Organizing = The process of determining what tasks need to be done and who is to perform these tasks. Signup and view all the answers

Match the following definitions with the appropriate management tasks:

Total quality management = Constant process of detecting and reducing or eliminating errors in manufacturing. Planning = Creating and defining goals and making important decisions. Managing by walking around (MBWA) = A management technique in which managers visit all areas of the organization. Nonfeasance = Failure to do what ought to be done. Signup and view all the answers

Match the following concepts with their respective management principles:

Unity of command = Each individual reports to only one manager. Malfeasance = Illegal actions or misconduct, especially by a public official. Progressive consequences = System requiring more severe repercussions for repeat violations. Multitasking = Performing multiple management functions at the same time. Signup and view all the answers

Study Notes

Key Terms in Management

360-degree performance review: Comprehensive evaluation method utilizing surveys from various employee levels to assess a manager's performance holistically.
Brainstorming: Idea generation technique allowing group members to suggest solutions freely, fostering creativity without immediate judgment.
Broad-based empowerment: Method enabling lower-level supervisors to change policies or procedures for enhanced outcomes, aiming for overall organizational improvement after successful trials.
Controlling: Process of monitoring and measuring performance towards goals, making necessary adjustments to support progress and goal attainment.
Compromise: Negotiation process where parties agree to concessions, allowing each to give up parts of their demands for resolution.
Consensus: Decision-making approach requiring agreement either through unanimous votes or specified majorities, ensuring collective agreement.
Delegation: Strategy of assigning decision-making authority to lower-level employees, requiring them to secure necessary resources and support for task completion.
Directing: Managerial function involving instructing employees to achieve organizational goals, guiding team efforts.
Effectiveness: Measure of a manager's success in achieving set objectives and goals.
Efficiency: Ability of a manager to optimize resource use to perform tasks well under limited funding or resources.
Group decision-making: Collaborative process where affected individuals analyze options collectively to reach a decision.
Groupthink: Phenomenon where members conform to the majority view to avoid conflict, which can hinder critical thinking.
Intuition: Decision-making approach based on subconscious knowledge and experiences, often seen as instinctive.
Malfeasance: Engaging in illegal actions or misconduct, particularly by those in public roles.
Managing by walking around (MBWA): Technique where managers engage with employees on the floor, promoting open communication and visibility.
Minority domination: Occurs when a select few influential members sway collective decision-making disproportionally in a group.
Misfeasance: Execution of a lawful act in a wrongful or improper manner, potentially leading to negative outcomes.
Multitasking: Simultaneously performing multiple management functions, enhancing efficiency and productivity.
Nonfeasance: Neglect or failure to perform an expected duty or action.
Organizing: Process of identifying tasks that need completion and designating individuals to execute them effectively.
Planning: Strategic creation of goals, decisions, and operational plans aimed at achieving objectives.
Progressive consequences: Disciplinary framework involving increasingly severe penalties for recurring violations or significant offenses.
Total quality management: Continuous effort to improve quality in manufacturing and services by reducing errors and enhancing training and customer experiences.
Unity of command: Principle stating that each employee should report to only one manager to avoid conflicting instructions and confusion.

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Description

This quiz covers essential key terms related to management practices and performance evaluation techniques. You'll explore concepts like 360-degree performance reviews, brainstorming techniques, and broad-based empowerment strategies. Test your understanding of these critical management concepts.