Podcast
Questions and Answers
Campbell's model of job performance distinguishes between in-role and ______ performance.
Campbell's model of job performance distinguishes between in-role and ______ performance.
extra-role
Job specific task proficiency involves behaviors unique to a particular ______.
Job specific task proficiency involves behaviors unique to a particular ______.
job
Non job specific task proficiency includes activities that must be performed by some or all members of an ______.
Non job specific task proficiency includes activities that must be performed by some or all members of an ______.
organization
Written and oral communication task proficiency is the ability to ______ and communicate effectively.
Written and oral communication task proficiency is the ability to ______ and communicate effectively.
Demonstrating effort represents an employee's level of ______ and commitment to job tasks.
Demonstrating effort represents an employee's level of ______ and commitment to job tasks.
Maintaining personal discipline includes following specified ______ and refraining from negative behaviors.
Maintaining personal discipline includes following specified ______ and refraining from negative behaviors.
Facilitating peer and team performance reflects how helpful an employee is to coworkers when they need ______.
Facilitating peer and team performance reflects how helpful an employee is to coworkers when they need ______.
A team player represents the degree to which an employee is working to further the goals of his or her work ______.
A team player represents the degree to which an employee is working to further the goals of his or her work ______.
Campbell’s model of job performance includes three core components: core task proficiency, demonstrating effort, and maintenance of personal __________.
Campbell’s model of job performance includes three core components: core task proficiency, demonstrating effort, and maintenance of personal __________.
Murphy’s model breaks performance down into four dimensions, the first being task-oriented __________.
Murphy’s model breaks performance down into four dimensions, the first being task-oriented __________.
Supervision and management/administration are included in the task-oriented behaviors for __________ jobs.
Supervision and management/administration are included in the task-oriented behaviors for __________ jobs.
Interpersonally oriented behaviors include interactions such as a nurse consulting a __________ about a patient's medication.
Interpersonally oriented behaviors include interactions such as a nurse consulting a __________ about a patient's medication.
Counterproductive behaviors, such as substance abuse, can lead to __________ from the worksite.
Counterproductive behaviors, such as substance abuse, can lead to __________ from the worksite.
Murphy’s model of job performance highlights extra-role performance as the dimensions beyond __________ performance.
Murphy’s model of job performance highlights extra-role performance as the dimensions beyond __________ performance.
Effective __________ and leadership is emphasized as a significant aspect of job performance in Campbell’s model.
Effective __________ and leadership is emphasized as a significant aspect of job performance in Campbell’s model.
Both Campbell’s and Murphy’s models of job performance aim to provide a common __________ for examining performance across jobs.
Both Campbell’s and Murphy’s models of job performance aim to provide a common __________ for examining performance across jobs.
Job experience can be viewed in terms of both density and ______ of job-related experiences.
Job experience can be viewed in terms of both density and ______ of job-related experiences.
Exposure to many developmental experiences in a relatively short period of time is referred to as ______.
Exposure to many developmental experiences in a relatively short period of time is referred to as ______.
The personality trait that consistently predicts job performance is ______.
The personality trait that consistently predicts job performance is ______.
Organizational citizenship behavior (OCB) refers to behaviors that are not part of employees' formal job ______.
Organizational citizenship behavior (OCB) refers to behaviors that are not part of employees' formal job ______.
The correlation between conscientiousness and performance was found to be ______ according to Barrick and Mount (1991).
The correlation between conscientiousness and performance was found to be ______ according to Barrick and Mount (1991).
The five different types of OCB are altruism, courtesy, sportsmanship, conscientiousness, and ______.
The five different types of OCB are altruism, courtesy, sportsmanship, conscientiousness, and ______.
Self-esteem is part of the concept known as ______ self-evaluation.
Self-esteem is part of the concept known as ______ self-evaluation.
Altruism in the workplace represents helping behaviors, often referred to as ______.
Altruism in the workplace represents helping behaviors, often referred to as ______.
Individuals with an internal locus of control believe the causes of their behavior are due to their own ______.
Individuals with an internal locus of control believe the causes of their behavior are due to their own ______.
Neuroticism contributes negatively to an individual’s core self- ______.
Neuroticism contributes negatively to an individual’s core self- ______.
Courtesy reflects basic consideration for others, such as regularly ______ with coworkers.
Courtesy reflects basic consideration for others, such as regularly ______ with coworkers.
Sportsmanship is exhibited by not engaging in certain forms of behaviors, such as ______ about problems.
Sportsmanship is exhibited by not engaging in certain forms of behaviors, such as ______ about problems.
Erez and Judge (2001) found that the four separate personality traits contributed to the larger trait of ______.
Erez and Judge (2001) found that the four separate personality traits contributed to the larger trait of ______.
Conscientiousness includes behaviors such as ______ on time for meetings.
Conscientiousness includes behaviors such as ______ on time for meetings.
Civic virtue focuses on the organization or work group, as opposed to ______ individuals.
Civic virtue focuses on the organization or work group, as opposed to ______ individuals.
OCB may be influenced by positive affect, cognitive evaluations of fairness, and certain ______ traits.
OCB may be influenced by positive affect, cognitive evaluations of fairness, and certain ______ traits.
Employee behavior that contributes positively to the goals and objectives of the organization is defined as ______.
Employee behavior that contributes positively to the goals and objectives of the organization is defined as ______.
According to Campbell (1990), job performance represents behaviors employees engage in while at work that contribute to ______ goals.
According to Campbell (1990), job performance represents behaviors employees engage in while at work that contribute to ______ goals.
Models of job performance aim to identify a set of performance dimensions that are common to all ______.
Models of job performance aim to identify a set of performance dimensions that are common to all ______.
In-role performance focuses on the technical aspects of an employee’s ______.
In-role performance focuses on the technical aspects of an employee’s ______.
Extra-role performance involves nontechnical abilities such as effective communication and being a good ______ member.
Extra-role performance involves nontechnical abilities such as effective communication and being a good ______ member.
Job performance includes behaviors that are formally evaluated by the ______ as part of the employee’s responsibilities.
Job performance includes behaviors that are formally evaluated by the ______ as part of the employee’s responsibilities.
The potential impact of motivation, leadership, and stress on performance is a major reason to study these ______.
The potential impact of motivation, leadership, and stress on performance is a major reason to study these ______.
Productive behavior when viewed in financial terms represents the point at which an organization begins to achieve some return on its ______.
Productive behavior when viewed in financial terms represents the point at which an organization begins to achieve some return on its ______.
Job satisfaction and perceived fairness were correlated with OCB at approximately the same ______.
Job satisfaction and perceived fairness were correlated with OCB at approximately the same ______.
Personality traits such as conscientiousness, agreeableness, positive affectivity, and negative affectivity were all ______ to OCB.
Personality traits such as conscientiousness, agreeableness, positive affectivity, and negative affectivity were all ______ to OCB.
The process of creating useful conceptual novelty in an organization is referred to as ______ ideation.
The process of creating useful conceptual novelty in an organization is referred to as ______ ideation.
Creativity is influenced by task relevant skills such as general ability, task specific ability, knowledge, and ______.
Creativity is influenced by task relevant skills such as general ability, task specific ability, knowledge, and ______.
Creativity-relevant skills include the ability to see a problem from multiple ______.
Creativity-relevant skills include the ability to see a problem from multiple ______.
An absence of conformity in thinking and lack of dependence on social ______ are traits associated with creative personality.
An absence of conformity in thinking and lack of dependence on social ______ are traits associated with creative personality.
Perceptions of enjoyment and intrinsic motivation depend on one’s initial level of intrinsic motivation toward the task being ______.
Perceptions of enjoyment and intrinsic motivation depend on one’s initial level of intrinsic motivation toward the task being ______.
Organizations should assess their climate for ______ to enhance creativity and innovation.
Organizations should assess their climate for ______ to enhance creativity and innovation.
Flashcards
Productive Behavior
Productive Behavior
Employee actions that help an organization reach its goals.
Job Performance
Job Performance
Behaviors at work, contributing to organizational goals.
Organizational Citizenship Behavior (OCB)
Organizational Citizenship Behavior (OCB)
Actions that go above and beyond the job description.
Innovation
Innovation
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In-role Performance
In-role Performance
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Extra-role Performance (Contextual)
Extra-role Performance (Contextual)
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Job Performance Models
Job Performance Models
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Performance Prediction
Performance Prediction
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Job Specific Task Proficiency
Job Specific Task Proficiency
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Non-job Specific Task Proficiency
Non-job Specific Task Proficiency
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Written/Oral Communication
Written/Oral Communication
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Demonstrating Effort
Demonstrating Effort
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Maintaining Personal Discipline
Maintaining Personal Discipline
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Facilitating Peer Performance
Facilitating Peer Performance
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Campbell's Model
Campbell's Model
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In-Role vs. Extra-Role Performance
In-Role vs. Extra-Role Performance
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Campbell's Job Performance Model
Campbell's Job Performance Model
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Core Task Proficiency
Core Task Proficiency
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Murphy's Job Performance Model
Murphy's Job Performance Model
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Task-oriented Behaviors
Task-oriented Behaviors
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Interpersonally oriented behaviors
Interpersonally oriented behaviors
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Down-time Behaviors
Down-time Behaviors
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Supervision/Leadership
Supervision/Leadership
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Management/Administration
Management/Administration
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Job Experience Density
Job Experience Density
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Job Experience Timing
Job Experience Timing
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Conscientiousness
Conscientiousness
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Conscientiousness & Performance Correlation
Conscientiousness & Performance Correlation
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Core Self-Evaluation
Core Self-Evaluation
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Self-Esteem
Self-Esteem
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Locus of Control
Locus of Control
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Neuroticism
Neuroticism
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Organizational Citizenship Behavior (OCB)
Organizational Citizenship Behavior (OCB)
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5 Types of OCB
5 Types of OCB
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Altruism (OCB)
Altruism (OCB)
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Courtesy (OCB)
Courtesy (OCB)
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Sportsmanship (OCB)
Sportsmanship (OCB)
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Conscientiousness (OCB)
Conscientiousness (OCB)
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Civic Virtue (OCB)
Civic Virtue (OCB)
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Reasons for OCB
Reasons for OCB
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OCB Correlation
OCB Correlation
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Personality & OCB
Personality & OCB
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OCB Influence
OCB Influence
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Organizational Ideation
Organizational Ideation
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Creativity Skills
Creativity Skills
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Task Motivation
Task Motivation
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Creative Attributes
Creative Attributes
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Innovation Climate
Innovation Climate
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